Richer Sounds - Oxford Anmeldelser 

1.811
•
TrustScore 5 ud af 5

5,0

1 West Way, Botley Road, OX2 0JB Botley Road, GB

•

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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Simply The Best! The guys at Oxford Richer Sounds seem to make it appear easy going above and beyond what other companies could ever begrudgingly do. I have purchased many many times from these guy... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Richer Sounds has always featured a well chosen range of budget to affordable higher end equipment, and offers good friendly advice and demonstration facilities. It is always a pleasure to go along a... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Excellent service from Richer Sounds! Matt at the Oxford store was incredibly helpful and made the whole experience a pleasure. I’ve used Richer Sounds several times and have always been impressed wit... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I purchased a TV from Richer Sounds just under a year previously, but was unhappy about its performance. RS agreed, no quibbles, to exchange it for a new one, so that I only had to pay the difference... Se mere

Virksomheden har svaret


Virksomhedsoplysninger

  1. Hi-fi-butik
  2. også i
  3. Elektronikbutik
  4. TV-butik

Skrevet af virksomheden

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Kontaktoplysninger

  • 1 West Way, Botley Road, OX2 0JB, Botley Road, Storbritannien

  • 0333 900 0052

5,0

Fremragende

TrustScore 5 ud af 5

2 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

5,0

Alle anmeldelser

(1.811)

24.500 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

The usual good experience of buying from Richer Sounds

Richer Sounds has always featured a well chosen range of budget to affordable higher end equipment, and offers good friendly advice and demonstration facilities. It is always a pleasure to go along and have a good look round, and one always gets a welcome.

9. oktober 2026
Richer Sounds - Oxford-logo

Besvarelse fra Richer Sounds - Oxford

Thanks for your kind review, we look forward to your next visit.

Bedømt til 5 ud af 5 stjerner

Simply The Best!

Simply The Best!
The guys at Oxford Richer Sounds seem to make it appear easy going above and beyond what other companies could ever begrudgingly do.
I have purchased many many times from these guys and am NEVER disappointed by their efforts to help and their natural friendly nature whilst doing so.
Recommend 100%

7. oktober 2026
Richer Sounds - Oxford-logo

Besvarelse fra Richer Sounds - Oxford

Thank you for your wonderful feedback

Bedømt til 5 ud af 5 stjerner

excellent service and very…

excellent service and very knowledgeable - friendly and obliging

2. oktober 2026
Richer Sounds - Oxford-logo

Besvarelse fra Richer Sounds - Oxford

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Bedømt til 5 ud af 5 stjerner

Excellent service from Richer Sounds

Excellent service from Richer Sounds! Matt at the Oxford store was incredibly helpful and made the whole experience a pleasure. I’ve used Richer Sounds several times and have always been impressed with the service. I wouldn’t hesitate to recommend them to others.

7. oktober 2026
Richer Sounds - Oxford-logo

Besvarelse fra Richer Sounds - Oxford

Thanks for your great feedback and for supporting local business.

Bedømt til 5 ud af 5 stjerner

Great staff (Matt)

Great staff (Matt): friendly, knowledgable, experienced, unbiased. Good selection of products; competitive prices (with VIP discount).

5. oktober 2026
Richer Sounds - Oxford-logo

Besvarelse fra Richer Sounds - Oxford

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Bedømt til 5 ud af 5 stjerner

Pleasant and helpful attention

Pleasant and helpful attention. TV ordered, delivered and installed within twenty four hours.

5. oktober 2026
Richer Sounds - Oxford-logo

Besvarelse fra Richer Sounds - Oxford

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Bedømt til 5 ud af 5 stjerner

Recommend

Quality tv, great price, knowledgeable staff, recommend.

3. oktober 2026
Richer Sounds - Oxford-logo

Besvarelse fra Richer Sounds - Oxford

Thanks for your 5 star review, we look forward to seeing you again next time

Bedømt til 5 ud af 5 stjerner

Recent purchase

Bought a soundbar recently, great quality item and staff very helpful, Kaz in particular.. Thanks

2. oktober 2026
Richer Sounds - Oxford-logo

Besvarelse fra Richer Sounds - Oxford

Thank you for your 5 star review!

Bedømt til 4 ud af 5 stjerner

Great staff good service quality hifi…

Great staff good service quality hifi knowledgeable

29. september 2026
Richer Sounds - Oxford-logo

Besvarelse fra Richer Sounds - Oxford

Thank you for your feedback and for taking the time to leave us a review.

We hope you enjoy your new purchase!

Many thanks,

The Customer Experience team

Bedømt til 5 ud af 5 stjerner

Great advice from knowledgeable staff…

Great advice from knowledgeable staff to help with the decision on which tv to purchase. Staff always very welcoming and friendly, a pleasurable shopping experience.

27. september 2026
Richer Sounds - Oxford-logo

Besvarelse fra Richer Sounds - Oxford

Thank you for your 5 star review, it’s lovely to read your comments.

Bedømt til 5 ud af 5 stjerner

Second-to-none customer service

I purchased a TV from Richer Sounds just under a year previously, but was unhappy about its performance. RS agreed, no quibbles, to exchange it for a new one, so that I only had to pay the difference in price. The new one, unfortunately, developed a fault and, again RS arranged for a replacement to be couriered direct to my home, and the courier take the faulty one away. This happened within 3 days of informing them of the problem. I cannot fault the customer service. It was exceptional. Thanks especially to Matt at Richer Sounds.

27. september 2026
Richer Sounds - Oxford-logo

Besvarelse fra Richer Sounds - Oxford

Thanks for your 5 star review, we look forward to seeing you again next time

Bedømt til 5 ud af 5 stjerner

Absolutely first class

Absolutely first class! Bought an expensive speaker sight unseen from them. They missed a damage to one corner when they were describing the condition to me. On pointing that out after delivery, the store manager Kaz did not bat an eyelid in getting it replaced with a brand new one with next day delivery. I have bought all of my AV kit from RS for the last two decades and the service is always above and beyond!

29. august 2026
Richer Sounds - Oxford-logo

Besvarelse fra Richer Sounds - Oxford

Thank you for your 5 star review, it’s lovely to read your comments.

Bedømt til 4 ud af 5 stjerner

Too long in the product transfer process!

Oxford deserve five stars but the transfer process of my item from another branch to Oxford has lowered it to four! However, I am very happy with the product to date.

25. september 2026
Richer Sounds - Oxford-logo

Besvarelse fra Richer Sounds - Oxford

Thank you for your feedback and for taking the time to leave us a review.

We do apologise for any inconvenience caused by the transfer process between branches.

We hope you enjoy your new purchase!

Many thanks,

The Customer Experience team

Bedømt til 5 ud af 5 stjerner

I go to the Oxford Richer Sounds for…

I go to the Oxford Richer Sounds for the experienced staff. Once again I was not disappointed. My original purchase wasn't quite right, so after an assessment in the store an alternative was found, ordered and delivered within 24 hours.

23. september 2026
Richer Sounds - Oxford-logo

Besvarelse fra Richer Sounds - Oxford

Thanks for your kind review, we look forward to your next visit.

Bedømt til 5 ud af 5 stjerner

Helpful staff

Helpful staff, who know their business.

22. september 2026
Richer Sounds - Oxford-logo

Besvarelse fra Richer Sounds - Oxford

Thank you for your 5 star review, it’s lovely to read your comments.

Bedømt til 5 ud af 5 stjerner

Decent prices, friendly staff

Decent prices, friendly staff, great in store experience. Thank you!

1. april 2026
Richer Sounds - Oxford-logo

Besvarelse fra Richer Sounds - Oxford

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Bedømt til 5 ud af 5 stjerner

Support from richer sounds

I ordered by phone and it took only 3 days to get to the shop from the warehouse over a weekend. As usual Sterling service I collected that same day. I had a technical issue with the product but a chat with the guys from richer sounds pointed me in the right direction and I managed to get it up and working myself. Overall a great experience. Thanks again.

22. september 2026
Richer Sounds - Oxford-logo

Besvarelse fra Richer Sounds - Oxford

Thanks for your great feedback and for supporting local business.

Bedømt til 5 ud af 5 stjerner

High quality products and exceptional…

High quality products and exceptional customer service.

13. september 2026
Richer Sounds - Oxford-logo

Besvarelse fra Richer Sounds - Oxford

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Bedømt til 5 ud af 5 stjerner

Speaker Audition

After 25 years it was time to upgrade my hifi speakers and I booked a listening room session with Kaz at the Oxford store. We auditioned four pairs of bookshelf speakers in just over an hour. The session was unhurried and utilised separates similar to those in my home setup. Nothing was too much trouble and my chosen speakers were delivered to the store for my collection the following day.

21. september 2026
Richer Sounds - Oxford-logo

Besvarelse fra Richer Sounds - Oxford

Thank you for your 5 star review, it’s lovely to read your comments.

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