Absolute top-tier customer service from start to finish! I visited the Norwich store (21 St Giles Street) while putting together my audio setup (Mission 778X and DALI SONIK 5), and the team was incr... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Absolute top-tier customer service from start to finish! I visited the Norwich store (21 St Giles Street) while putting together my audio setup (Mission 778X and DALI SONIK 5), and the team was incr... Se mere
Virksomheden har svaret
Great service from the Norwich branch when purchasing a LG G6 tv & LG soundbar deal. Matt was very friendly & very knowledgeable answering all my questions. Made a lovely change to find a shop li... Se mere
Virksomheden har svaret
I've been a Richer Sounds customer for many many years. The price level is very competitive and the service straightforward and always honest. For this purchase we used a click and collect at the... Se mere
Virksomheden har svaret
My experience with Richer Sounds, Norwich was all I expected. I had previously dealt with your branch in Southampton and had wonderful service, so I knew I was in good hands when I wanted to purchase... Se mere
Virksomheden har svaret
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
21 St Giles Street, NR2 1JL, Norwich, Storbritannien
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
As always, friendly, efficient and helpful. Always prepared to go the extra mile to help.

Besvarelse fra Richer Sounds - Norwich

Besvarelse fra Richer Sounds - Norwich
Excellent service, always willing to help to get you the right products. There after sales are brilliant to make things right for the customers.

Besvarelse fra Richer Sounds - Norwich
Superb customer service, patient, knowledgeable and professional. Enjoying my purchase and most importantly staff helped me make the right decision

Besvarelse fra Richer Sounds - Norwich
Seb was most helpful and knowledgeable. No pressure to purchase.

Besvarelse fra Richer Sounds - Norwich
I was given the right information and details about the product I was interested in. Very helpful advice and everything was on time as told by the store. The price was good and the guarantee was fantastic. All in all a good job.

Besvarelse fra Richer Sounds - Norwich
Not sure what I needed but Jon was very helpful with advice and recommendations. Very happy with advice and purchase.

Besvarelse fra Richer Sounds - Norwich
Did not try to sell me anything, just helpful and in formative

Besvarelse fra Richer Sounds - Norwich
Great service, very helpful, answering my questions - even though I’d only popped in to collect an online order nothing seemed like a bother. Unlike so many stores in the same sector.

Besvarelse fra Richer Sounds - Norwich
I needed some advice on which speaker cable to use to connect a new subwoofer. Called the Norwich store and they were incredibly helpful. They only had one of that particular cable in the shop so they offered to reserve it for me until I could get there.
I've had great service in the Norwich shop before and would always highly recommend them.

Besvarelse fra Richer Sounds - Norwich
Have recently bought a 55 inch Panasonic OLED TV (55Z80AEY). There were only 3 left of this particular model and all were located in various stores. Arranged to buy and collect one from the Norwich branch. John ensured TV was well packed and helped me load TV into my car. Richer Sounds staff are brilliant and very efficient. Even though this was a store model it still came with the 6 year warranty. This TV gives a superb detailed, clear image and has very good sound too.

Besvarelse fra Richer Sounds - Norwich

Besvarelse fra Richer Sounds - Norwich
Service i cannot fault, always helpful, knowledgeable and always go the extra mile

Besvarelse fra Richer Sounds - Norwich
All around great service. Have purchased TV’s from Richer Sounds for many years now due to this.

Besvarelse fra Richer Sounds - Norwich

Besvarelse fra Richer Sounds - Norwich
A careful check was made by Seb to ensure we were dealing with the correct TV model. The exact cleaner was then selected for me.
It would have been so easy to have bought the wrong
cleaner.
Many thanks
DG Wright.

Besvarelse fra Richer Sounds - Norwich
Amazing value ,A lot cheaper than Argos, well organised delivery with update from van driver

Besvarelse fra Richer Sounds - Norwich

Besvarelse fra Richer Sounds - Norwich
Matt was well informed and very helpful
The TV turned up the very next morning. Very impressive

Besvarelse fra Richer Sounds - Norwich
Excellent help and advice, and tons of patience with my many question.
The purchase and collection were easy to do.

Besvarelse fra Richer Sounds - Norwich
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