Richer Sounds - Norwich Anmeldelser 

2.045
TrustScore 5 ud af 5

4,9

21 St Giles Street, NR2 1JL Norwich, GB


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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Came in to replace our amplifier (bought from Richer Sounds about 25 years ago!). Great service, as ever. Salesman was very knowledgeable and spent time working out what we really needed. First recomm... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I somehow disconnected my Wiim mini and struggled to reconnect it. Seb at Richer Sounds, Norwich was able to talk me through the process over the phone. I’m not tech savvy but he was able to very p... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Purchased a pair of Wharfedale speakers efficient knowledgeable staff. Order arrived 2 days later. We were unable to set our system up, Tony from Norwich branch came round was extremely personable wit... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I ordered a TV online for collection in the Norwich store, but after making the payment I realised that there was a better model for not too much more money, that I preferred. The Norwich store (Jon)... Se mere

Virksomheden har svaret


Virksomhedsoplysninger

  1. Hi-fi-butik
  2. Elektronikbutik
  3. TV-butik

Skrevet af virksomheden

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Kontaktoplysninger

  • 21 St Giles Street, NR2 1JL, Norwich, Storbritannien

  • 0333 900 0046

4,9

Fremragende

TrustScore 5 ud af 5

2 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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4,9

Alle anmeldelser

(2.045)

23.626 anmeldelser inden for de sidste 12 måneder

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Bedømt til 5 ud af 5 stjerner

Very helpful staff

Very helpful staff, would recommend the Norwich shop and would purchase from there again

12. februar 2026
Richer Sounds - Norwich-logo

Besvarelse fra Richer Sounds - Norwich

Thanks for your kind review, we look forward to your next visit.

Bedømt til 5 ud af 5 stjerner

Knowledgeable, friendly staff with great products.

Friendly, knowledgeable and helpful staff. Very good selection of products at a variety of price points. Pleased with my Project deck, which was delivered the day after ordering, good value and we'll packaged.

11. februar 2026
Richer Sounds - Norwich-logo

Besvarelse fra Richer Sounds - Norwich

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Bedømt til 5 ud af 5 stjerner

LG TV

Really good service & advise. Will alway use this shop for television

14. februar 2026
Richer Sounds - Norwich-logo

Besvarelse fra Richer Sounds - Norwich

Thanks for your 5 star review, we look forward to seeing you again next time

Bedømt til 5 ud af 5 stjerner

Great Experience at the Norwich Store

Great service from Matthew in the Norwich Store, great quality products and expert knowledge - very happy with my purchase!

14. februar 2026
Richer Sounds - Norwich-logo

Besvarelse fra Richer Sounds - Norwich

Thank you for your 5 star review, it’s lovely to read your comments.

Bedømt til 5 ud af 5 stjerner

Top service, great price

Great service from the Norwich store; got exactly what I wanted - Pure CD DAB radio - at a killer price. Got it delivered quickly too. My first choice!

13. februar 2026
Richer Sounds - Norwich-logo

Besvarelse fra Richer Sounds - Norwich

Thanks for your great feedback and for supporting local business.

Bedømt til 5 ud af 5 stjerner

Thanks Matt

Matt was really informative and helpful, both in the shop and at my house.

13. februar 2026
Richer Sounds - Norwich-logo

Besvarelse fra Richer Sounds - Norwich

Thanks for your feedback, great to read you were happy with our service.

Bedømt til 4 ud af 5 stjerner

Mission 778x

Purchased Monitor Audio Speakers with Mission 778x and Mission 778 CDT,,very fast delivery next day, helpful and accomodating in store
My only gripe is i cant connect blu ray via optical to amp for audio i just get a buzzing sound,i thought/presumed with all the connections provided this would of been possible to go through amp and speakers
As for sound Awesome and very happy

19. februar 2026
Richer Sounds - Norwich-logo

Besvarelse fra Richer Sounds - Norwich

Thanks for the kind feedback and positive words about the store, which I will of course pass on. I'm sorry however that you have been having some technical issues and will ask the branch to follow up and help you resolve these..

seniorcomplaintsteam@richersounds.com

Tom Griffiths
Head of Customer Experience
Richer Sounds

Bedømt til 5 ud af 5 stjerner

Second Tv I’ve bought from here.

Second Tv I’ve bought from here.
It was the 6 year guarantee that sold me on the first purchase. You may have consumer rights to fall back on when purchasing elsewhere but who needs that faff!
That first TV had an lcd fault after about 8 years of use so I wanted a new one. After looking around I’d settled on two. Went to richer sounds and the staff were super knowledgable and helped me pick the best of the two. I’m super happy with the new TV and can’t fault the service. Independent trustworthy local business. Highly recommended.

13. februar 2026
Richer Sounds - Norwich-logo

Besvarelse fra Richer Sounds - Norwich

Thank you for your 5 star review, it’s lovely to read your comments.

Bedømt til 5 ud af 5 stjerner

Great help in store

Great help in store, iam a 70 year old , who used like listening to vinyl when I was young, not understanding the concept of deck speaker and amplifier, the help I got in store was really helpful.

9. februar 2026
Richer Sounds - Norwich-logo

Besvarelse fra Richer Sounds - Norwich

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Bedømt til 5 ud af 5 stjerner

Extension

Very informative sales person

11. februar 2026
Richer Sounds - Norwich-logo

Besvarelse fra Richer Sounds - Norwich

Thanks for your great feedback and for supporting local business.

Bedømt til 5 ud af 5 stjerner

Very helpful and informative service.

The straightforward ‘no pressure’ advice before recommending and selling me a replacement for my mini hifi system, was not only helpful but very informative. The willingness of the Norwich manager, Tony, to arrange a demonstration was greatly appreciated. The next day delivery of the new equipment not held in the shop, was also very impressive!

9. februar 2026
Richer Sounds - Norwich-logo

Besvarelse fra Richer Sounds - Norwich

Thank you for your 5 star review!

Bedømt til 5 ud af 5 stjerner

I wanted a new Freeview TV recorder

I wanted a new Freeview TV recorder. They recommended the Manhattan and I opted for the 1Tb.
Connected and all working well. I like the fact that the standby and working lights are clearly visible on the front of the machine. So far, very pleased with the purchase though I have not tried all of its options yet.

29. januar 2026
Richer Sounds - Norwich-logo

Besvarelse fra Richer Sounds - Norwich

Thank you for your 5 star review, it’s lovely to read your comments.

Bedømt til 5 ud af 5 stjerner

Good in store advice

Good in store advice, quick efficient delivery and great product.

7. februar 2026
Richer Sounds - Norwich-logo

Besvarelse fra Richer Sounds - Norwich

Thanks for your 5 star review, we look forward to seeing you again next time

Bedømt til 5 ud af 5 stjerner

Shopped many years with them

Shopped with Richer Sounds for many years. Always get good service and a competitive price. Always go the extra to give a personal service.

7. februar 2026
Richer Sounds - Norwich-logo

Besvarelse fra Richer Sounds - Norwich

Thanks for your feedback, great to read you were happy with our service.

Bedømt til 5 ud af 5 stjerner

New toy

Great experience with brilliant help from Roger. Knowledgeable guy. Goods arrived super quick . Bought on Saturday,arrived Monday. Very happy with my purchase of Turntable and Active speakers.

7. februar 2026
Richer Sounds - Norwich-logo

Besvarelse fra Richer Sounds - Norwich

Thank you for your 5 star review!

Bedømt til 5 ud af 5 stjerner

Instore advice beats hours of browsing …

We went in browsing for a WiFi speaker for the house not intending to make a purchase on the day but we were so impressed with the advice, knowledge and sound of our chosen speaker that we were happy to make our purchase without going away and thinking about it further. You could spend hours browsing online reviews, nothing beats the personal touch from tried and trusted Richer Sounds

6. februar 2026
Richer Sounds - Norwich-logo

Besvarelse fra Richer Sounds - Norwich

Thank you for your 5 star review, it’s lovely to read your comments.

Bedømt til 5 ud af 5 stjerner

Used their website/deal request form to…

Used their website/deal request form to describe what I wanted and they came back really quickly with good deal offering what I wanted. Equipment delivered within 3 days and installation also quick. Whole experience fantastic. Esp pleased to have a UK manufactured TV! Hadn't realised we made one 😍

2. februar 2026
Richer Sounds - Norwich-logo

Besvarelse fra Richer Sounds - Norwich

Thank you for your 5 star review!

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