I was after a specific product after reading some reviews. Visited the London bridge shop to get a view of the item. Some details were highlighted regarding the TV which I was unaware of by the emplo... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
I was after a specific product after reading some reviews. Visited the London bridge shop to get a view of the item. Some details were highlighted regarding the TV which I was unaware of by the emplo... Se mere
Virksomheden har svaret
Amazing customer service.Absolutely no reason anyone should be buying from Amazon for their hifi / TV. great advice given and if you sign up you receive 6 year warranty and price offers. So good.
Virksomheden har svaret
Excellent experience at Richer Sounds - very knowledgeable, helpful and accommodating team! Thank you so much for all your help, especially Alex and Malek (Tooley Street) and Tim and Joe (Chiswick)! H... Se mere
Virksomheden har svaret
Let’s even leave out the amazing projector I got and let’s talk about the customer service.top notch!! Mr robin was on great great service and in my opinion should be given a triple raise
Virksomheden har svaret
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
100 Tooley Street, SE1 2TH, London, Storbritannien
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
It was like reuniting with an old friend. Haven't needed to shop here for over 20 years because everything I purchased from the Romford store still working. The standard of service, knowledge and products just as good. Thank you

Besvarelse fra Richer Sounds - London Bridge

Besvarelse fra Richer Sounds - London Bridge

Besvarelse fra Richer Sounds - London Bridge
Very proffessional, quick and effectivr customer service. I will recommend this business.

Besvarelse fra Richer Sounds - London Bridge
The guys at Richer Sounds are well-informed and the prices are competitive. If the product doesn't work out for you, they are very reasonable about returns.
Outstanding customer service and best deals.

Besvarelse fra Richer Sounds - London Bridge
Hi all, thank you so much with helping me my purchase of OLED LG TV. Especially Malik at the London bridge store. I am also looking to purchase home cinema speakers too.

Besvarelse fra Richer Sounds - London Bridge
Was looking to buy a Television,was approached by Malik who was friendly and very knowledgeable and helped us decide which one to choose the other guys were friendly too,was so pleased with our purchase

Besvarelse fra Richer Sounds - London Bridge
This was a brilliant experience, team went above and beyond with info, comms around delivery and helping me out in general. Not sure why I'm surprised, they've always been consistently great. Pop in, say hi and you' won't be disappointed.

Besvarelse fra Richer Sounds - London Bridge
Ordered a record player, over the phone, as a birthday present for my husband. The person I dealt with was very helpful and efficient. I received the item very quickly! Top marks.

Besvarelse fra Richer Sounds - London Bridge
Brilliant service! Professional staff who listen, consider carefully and give excellent advice. We have come back many times over the years for the friendly “ can do” approach of Richer Sounds staff.
My most recent experience, a small repair after 9 years use, was dealt with quickly by Robin. His manner and efficiency are extremely impressive. Top rating for an excellent member of staff.

Besvarelse fra Richer Sounds - London Bridge
I've been looking for the dali io12 for a while I've got the io8 and the io12 were a great price very happy

Besvarelse fra Richer Sounds - London Bridge
El tiempo de respuesta, la atención y el brindar facilidad para adquirir el producto que compre; hicieron que tuviera una excelente experiencia de servicio.

Besvarelse fra Richer Sounds - London Bridge
Very insightful and helpful advice as we discussed TV options. Found the right model and price point.

Besvarelse fra Richer Sounds - London Bridge
This is customer care like it used to be. Personal, human and understanding. It's one thing to be expert in the products but quite another to know how to treat customers. I had a slight problem with my purchase and they couldn't have responded any better. No hesitation in recommending.

Besvarelse fra Richer Sounds - London Bridge
I have shopped at richer sound since the age of 16, im now 45 and still never had issue.. the only thing I would improve at richer sounds it the level of fun in store. It has died in the last 20years.

Besvarelse fra Richer Sounds - London Bridge
Your manager at London Bridge branch is completely on the ball. Understood what l wanted immediately, explained fully the operation and what it was required for. Looked up my VIP status, ensured my discount. Placed the order and arranged remote delivery i.e. not my address.
The order was delivered to my daughter the day before her birthday.
Perfect!
I called your London bridge store in the morning and asked the member off staff if they had the focal bathys mg headphones ingreat service stock he said i just check came straight back to me and said yes we do i asked can i pay in cash ? He said yes you can he held them for me and i bought them later that day

Besvarelse fra Richer Sounds - London Bridge

Besvarelse fra Richer Sounds - London Bridge
Informed advice,
Helpful and efficient staff who know about what they’re selling. As ever, a positive experience with Richer Sounds

Besvarelse fra Richer Sounds - London Bridge
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