I knew exactly what I wanted, a pair of Sonos 100 speakers in white. I telephoned one of the stores and spoke to a really polite, efficient male (sorry cannot remember his name). The speakers were sli... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The staff member at Richer sounds was really helpful and full of information that made me pick the right items... I would really recommend Richer sounds at Lichfield...
Virksomheden har svaret
The sales assistants literally went through all the amplifiers they had in stock as i didnt want to leave without one. It was very close to closing time so I left happy after purchasing the Audiolab 9... Se mere
Virksomheden har svaret
looking for a new soundbar and although I had a good ides what I wanted, it was good to run my thoughts pas your knowledgeable assistant who convinced me my decision was right.
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Kontaktoplysninger
46 Birmingham Road, WS13 6GF, Lichfield, Storbritannien
- 0333 900 0089
4,9
Fremragende
2 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Richer Sounds have consistently been at…
Richer Sounds have consistently been at the forefront of customer service and customer experience. The staff are patient and offer good advice.
29. december 2025
Besvarelse fra Richer Sounds - Lichfield
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Excellent priGreat pricesces and first class…
Excellent prices and first class service . The staff were very knowledgeable and could not have been more helpful.
27. december 2025
Besvarelse fra Richer Sounds - Lichfield
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Excellent customer service experience…
Excellent customer service experience from the team at richer Sounds Lichfield.
Buying a new tv is always great but buying a tv with confidence from polite knowledgeable staff is even better.
27. december 2025
Besvarelse fra Richer Sounds - Lichfield
Thank you for your 5 star review!
very helpful about product
27. december 2025
Besvarelse fra Richer Sounds - Lichfield
Thank you for your 5 star review, it’s lovely to read your comments.
Brilliantly helpful
Brilliantly helpful, excellent service, very professional 👏🏻👏🏻👏🏻
27. december 2025
Besvarelse fra Richer Sounds - Lichfield
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Besvarelse fra Richer Sounds - Lichfield
Thank you for your 5 star review, it’s lovely to read your comments.
My order was dealt with professionally…
My order was dealt with professionally and delivered as promised.
22. december 2025
Besvarelse fra Richer Sounds - Lichfield
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Excellent choice
Excellent choice, excellent advice, excellent prices, what more to say than excellent!!
23. december 2025
Besvarelse fra Richer Sounds - Lichfield
Thank you for your 5 star review, it’s lovely to read your comments.
I received pure classic C-D6 as…
I received pure classic C-D6 as christmas present which didnt. After few emails with Dawn making aware the situation she told me bring the faulty one to store and a oreplacement will be ordered.
We received brilliant service from Dawn so many thanks
I will most definelty recommed this store
27. december 2025
Uopfordret anmeldelse
Besvarelse fra Richer Sounds - Lichfield
Thank you for your 5 star review, it’s lovely to read your comments.
Excellent customer service
Great feedback concerning my item. Competitive prices, had my item click and collect from local store lichfield. Was contacted when my item arrived in store on the day. When collected from lichfield store the same day very cheerful and happy people in lichfield store highly recommend shopping with richer sounds
22. december 2025
Besvarelse fra Richer Sounds - Lichfield
Thank you for your wonderful feedback
Fantastic Customer Service
Another reminder of why I always buy from Richer Sounds.
Tom was brilliant — knowledgeable, enthusiastic, and genuinely passionate about what he does. The whole experience felt personal and unrushed, which is increasingly rare these days. Outstanding service.
28. december 2025
Uopfordret anmeldelse
Besvarelse fra Richer Sounds - Lichfield
Thanks for your 5 star review, we look forward to seeing you again next time
Besvarelse fra Richer Sounds - Lichfield
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Would be 5 star rating but didn’t…
Would be 5 star rating but didn’t understand the DPD messages to me as I was collecting from store so had to phone and clarify, didn’t understand photo ID as info was on my phone and as I was the only customer didn’t know why they had to sort other things in the back of the shop even though they saw me before they acknowledged me. Poor customer service.
18. december 2025
Very good service
The ordering information was clear and accurate and my Tv was delivered to shop as indicated.
18. december 2025
Richer Sounds Lichfield never fail to…
Richer Sounds Lichfield never fail to deliver what they promise. Service great, delivery excellent and speedily received.Ordered by phone direct to branch and staff were helpful and engaging.
28. november 2025
Besvarelse fra Richer Sounds - Lichfield
Thanks for your great feedback and for supporting local business.
Always used richer sounds in the past
Always used richer sounds in the past, great service & price.
Excellent instalation Engineer.
15. december 2025
Besvarelse fra Richer Sounds - Lichfield
Thanks for your feedback, great to read you were happy with our service.
Great knowledgeable service
14. december 2025
Besvarelse fra Richer Sounds - Lichfield
Thanks for your great feedback and for supporting local business.
Great service
Great service, knowledgeable staff, very prompt delivery and keen pricing.
13. december 2025
Besvarelse fra Richer Sounds - Lichfield
Thanks for your feedback, great to read you were happy with our service.
Still,a great company!!
Great communications,(served by Bernie),and a great product..an enjoyable experience.😁👍
13. december 2025
Besvarelse fra Richer Sounds - Lichfield
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Helpful staff and an easy experience…
Helpful staff and an easy experience buying exactly what I needed
Thank you to all the guys I dealt with at Lichfield !
12. december 2025
Besvarelse fra Richer Sounds - Lichfield
Thank you for your 5 star review, it’s lovely to read your comments.
Dette er Trustpilot
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