Richer Sounds - Lichfield Anmeldelser 1.853

TrustScore 5 ud af 5

4,9

46 Birmingham Road, WS13 6GF Lichfield, GB


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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I will probably repeat what other people are saying, but the greatest thing about Richer Sounds, in general, is that friendly atmosphere. There is no force, to sell you something, or to sell you the m... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

The sales assistants literally went through all the amplifiers they had in stock as i didnt want to leave without one. It was very close to closing time so I left happy after purchasing the Audiolab 9... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Luca was excellent in his advice to me and I'm well happy with deck and speakers a step back in time playing albums thank you

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I needed a new tv for my holiday home that provided good quality/ value for money sub £500. The team at Lichfield store were great with my wish-list and pointed me towards some various options includi... Se mere

Virksomheden har svaret


Virksomhedsoplysninger

  1. Hi-fi-butik
  2. Elektronikbutik
  3. TV-butik

Skrevet af virksomheden

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Kontaktoplysninger

  • 46 Birmingham Road, WS13 6GF, Lichfield, Storbritannien

  • 0333 900 0089

4,9

Fremragende

TrustScore 5 ud af 5

2 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

I will probably repeat what other were saying... top of the top

I will probably repeat what other people are saying, but the greatest thing about Richer Sounds, in general, is that friendly atmosphere. There is no force, to sell you something, or to sell you the most expensive gear, what is nice. You are arriving, explaining your situation, what you are looking for, maybe letting the guys know your picks, they're asking for your sound taste, type of music you're listening to, room size, if it's acoustically treated, etc. Full, professional, based on experience and your circumstances,advice. You can for example say that, I wanted to buy this amp, but the seller will tell you: for you and your circumstances, I can personally advise you to buy this amp, which is slightly cheaper, it doesn't have something, but for example have a better components, build quality or a sound signature is leaning towards your sound taste, or... instead of this one, maybe you can spend slightly more but.... There is no pressure, just reasonable advice. I have been shocked that couple months ago I came to but a streamer and a seller still remembered me

13. maj 2026
Richer Sounds - Lichfield-logo

Besvarelse fra Richer Sounds - Lichfield

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Bedømt til 5 ud af 5 stjerner

Sound advice

14. maj 2026
Richer Sounds - Lichfield-logo

Besvarelse fra Richer Sounds - Lichfield

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Bedømt til 5 ud af 5 stjerner

Luca was excellent in his advice to me…

Luca was excellent in his advice to me and I'm well happy with deck and speakers a step back in time playing albums thank you

14. maj 2026
Richer Sounds - Lichfield-logo

Besvarelse fra Richer Sounds - Lichfield

Thank you for your 5 star review, it’s lovely to read your comments.

Bedømt til 5 ud af 5 stjerner

Great knowledge

Great knowledge

16. august 2025
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Besvarelse fra Richer Sounds - Lichfield

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Bedømt til 3 ud af 5 stjerner

Ordered Sony tv click ,and collect…

Ordered Sony tv click ,and collect because I did not want to wait in for a delivery-next day!- rang up 2 days later for a progress but told it was not there yet,and were unable to track a click and collect-called in to the shop whist in town on Thursday for an update-not there-Tom -very helpful-checked the computer to find it had been delivered the next day day but put on the wrong shelf and did not generate an email or text to say it was there

7. maj 2026
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Besvarelse fra Richer Sounds - Lichfield

Thanks for taking the time to leave your review. I’m sorry the Click & Collect process didn’t work as it should on this occasion of course.

Your TV was delivered to store on time, having been ordered on the bank holiday so despatched the following day, but appears to have been booked in incorrectly meaning the store failed to contact you.

We’ll be feeding this back with the team, to ensure they learn from their mistake, and the customer service team will also be reaching out to you directly to follow this up.

seniorcomplaintsteam@richersounds.com

Apologies again,

Tom Griffiths
Head of Customer Experience
Richer Sounds

Bedømt til 5 ud af 5 stjerner

Fantastic service!

Fantastic service!

6. maj 2026
Richer Sounds - Lichfield-logo

Besvarelse fra Richer Sounds - Lichfield

Thank you for your 5 star review, it’s lovely to read your comments.

Bedømt til 5 ud af 5 stjerner

Understanding Technology!

Great communication in understanding what I required. I only ever buy fro Richer Sounds due to knowledge of staff.

30. april 2026
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Besvarelse fra Richer Sounds - Lichfield

Thank you for your 5 star review!

Bedømt til 5 ud af 5 stjerner

The sales assistants literally went…

The sales assistants literally went through all the amplifiers they had in stock as i didnt want to leave without one. It was very close to closing time so I left happy after purchasing the Audiolab 9000a with a nice discount. Even though I wasnt intending on spending anywhere near that amount.

4. maj 2026
Richer Sounds - Lichfield-logo

Besvarelse fra Richer Sounds - Lichfield

Thank you for your wonderful feedback

Bedømt til 5 ud af 5 stjerner

Excellent service

Excellent service, pleasant helpful staff. Very good value for money

2. maj 2026
Richer Sounds - Lichfield-logo

Besvarelse fra Richer Sounds - Lichfield

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Bedømt til 5 ud af 5 stjerner

Great

Staff are welcoming and very knowledgeable. Prices are reasonable and they do a price match guarantee. Nice to get that personal touch.

27. april 2026
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Besvarelse fra Richer Sounds - Lichfield

Thanks for your 5 star review, we look forward to seeing you again next time

Bedømt til 5 ud af 5 stjerner

Really helpful staff

Really helpful staff - Tom was spot on and even carried the speakers on on the car for my wife. Will be spending even more there - great experience at Lichfield

23. april 2026
Richer Sounds - Lichfield-logo

Besvarelse fra Richer Sounds - Lichfield

Thanks for your feedback, great to read you were happy with our service.

Bedømt til 5 ud af 5 stjerner

Excellent service all round

Excellent service all round. Luca is great at explaining every details. great end user experience. highly recommend.

23. april 2026
Richer Sounds - Lichfield-logo

Besvarelse fra Richer Sounds - Lichfield

Thanks for your 5 star review, we look forward to seeing you again next time

Bedømt til 5 ud af 5 stjerner

Total professional service from the…

Total professional service from the moment you enter the store, great selection of TV’s with top advice and guidance given by sales staff. Very happy with purchase, delivery and installation.

19. april 2026
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Besvarelse fra Richer Sounds - Lichfield

Thanks for your great feedback and for supporting local business.

Bedømt til 5 ud af 5 stjerner

Bought the Argon TT MK2 semi auto turn…

Bought the Argon TT MK2 semi auto turn table. The advice from Tim was very well received and useful. This quality turn table has really complicated my Techniques Hifi. Excellent service.

20. april 2026
Richer Sounds - Lichfield-logo

Besvarelse fra Richer Sounds - Lichfield

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Bedømt til 5 ud af 5 stjerner

Very helpful

Very helpful , was able to listen to the amp before l purchased it very noligable staff which helps a lot. Coming back in a few weeks time for new compact disc ayer . Thank-you to staff at litchfield branch .

18. april 2026
Richer Sounds - Lichfield-logo

Besvarelse fra Richer Sounds - Lichfield

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

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