Steve was (still is) brilliant, from the moment I walked into the store. Great customer service, I told him what I liked, he arranged a demo of the equipment within 30 mins. I ended up purchasing a Ca... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I wanted some headphones and was very specific about pricing and requirements. I called the store and was served by Elliot who gave excellent advice and was very patient with me and answered by 100 q... Se mere
Virksomheden har svaret
So good to have a company where the staff are passionate and the range is enormous. Was great to be able to buy something from their warehouse and collect it the next morning from the shop
Virksomheden har svaret
I need to replace my CD player, I have always used Richer Sounds, so I went to the London Bridge branch. One assistant was speaking to a customer on the telephone which is fine, the other was looking... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Kontaktoplysninger
29 Bloomsbury Way, WC1A 2SL, London, Storbritannien
- 0333 900 0028
4,9
Fremragende
1 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I’m pleased with the product but there…
I’m pleased with the product but there was an issue with the click and collect order which was sorted very swiftly and efficiently once I flagged it up. I think I would definitely buy from Richer Sounds again as I think they offer good value for money and their service is impressive
8. december 2025
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Outstanding customer service
Outstanding customer service — I was a complete novice to record players and received excellent advice on how to replace the stylus. Thank you so much!
6. december 2025
Besvarelse fra Richer Sounds - Holborn
Thank you for your 5 star review, it’s lovely to read your comments.
Very helpful staff
Staff were very helpful and ordered the hi-fi equipment I required.
2. december 2025
Besvarelse fra Richer Sounds - Holborn
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Very helpful
Very helpful, and the staff knew thier stuff. They were a great help with my purchase.
1. december 2025
Besvarelse fra Richer Sounds - Holborn
Thank you for your 5 star review, it’s lovely to read your comments.
Collection and Payment Query
The collection was no hassle and they dealt with my payment query really quickly.
1. december 2025
Besvarelse fra Richer Sounds - Holborn
Thanks for your feedback, great to read you were happy with our service.
Daniel that served us was very helpful…
Daniel that served us was very helpful and knowledgeable. He followed up with a quote for some other audio equipment I was looking at.
Would use them again and will contact Daniel when I need more equipment.
30. november 2025
Besvarelse fra Richer Sounds - Holborn
Thank you for your 5 star review!
Staff were helpful
Staff were helpful, understood what I wanted and the cable I purchased works perfectly.
29. november 2025
Friendly and helpful service
Friendly and helpful service. Very happy about it. Didn't feel any pressure to buy or not and I had time to make my decision.
30. november 2025
Besvarelse fra Richer Sounds - Holborn
Thank you for your wonderful feedback
Great service from the Holborn team
Great service from the Holborn team - thank you for everything! Would recommend for sure!
29. november 2025
Besvarelse fra Richer Sounds - Holborn
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Besvarelse fra Richer Sounds - Holborn
Thanks for your great feedback and for supporting local business.
Great Price and fast delivery
Great Price (Black Friday) and very fast delivery on WIIM Ultra Streamer.
28. november 2025
great team
Helpful Staff both on the phone and in person who helped both prior and post purchase of my products.
24. oktober 2025
Outstanding service
Outstanding service. I've been followed on the span of a week, during the high peak of Black Friday, with multiple quotes and adjustments. I've been give suggestions and guidance to buy multiple items. I've been given the best offer available with price match and with additional free cable on top. I've also added another item after the first purchase and they managed to include a free next day delivery so I would receive everything the at the same time. I cannot imagine a better service.
26. november 2025
Friendly, easy and 100% dependable
As always, friendly, easy and 100% dependable service from Richer Sounds Holborn. Always my first port of call for TV and audio equipment – and has been for over 20 years.
20. november 2025
Besvarelse fra Richer Sounds - Holborn
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Friendly and knowledgeable staff
Friendly and knowledgeable staff. Good advice on speaker cables and a cable to connect a phono stage and amp.
25. november 2025
Gold Medal Award For Alan And Elliot.
As a Blind Person i Have To Visit The Holborn Store , Order And Pay And Then Ask For Items To be Delivered. This Time Around Alan And Elliot Were On hand To Ensure My Wharfedale 12.3s Were Delivered To My Home By DPD The Next Day, As Always Richer Sounds Provided Their Usual High Level of Service To Me And Further i Must Mention The Excellent DPD Driver Who Also Went The Extra Mile By Placing The Large Boxes in a Safe Place For Me.
24. november 2025
Besvarelse fra Richer Sounds - Holborn
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Knowledgeable, friendly service
Friendly, efficient and knowledgeable service when buying some speakers for my iMac. I have bought a number of hifi components and associated cables and stands from Richer Sounds in recent years and have always been impressed by the service.
22. november 2025
Besvarelse fra Richer Sounds - Holborn
Thanks for your great feedback and for supporting local business.
Besvarelse fra Richer Sounds - Holborn
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Besvarelse fra Richer Sounds - Holborn
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.