Richer Sounds - Holborn Anmeldelser 

1.328
TrustScore 5 ud af 5

4,9

29 Bloomsbury Way, WC1A 2SL London, GB


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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Steve was (still is) brilliant, from the moment I walked into the store. Great customer service, I told him what I liked, he arranged a demo of the equipment within 30 mins. I ended up purchasing a Ca... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I wanted some headphones and was very specific about pricing and requirements. I called the store and was served by Elliot who gave excellent advice and was very patient with me and answered by 100 q... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

So good to have a company where the staff are passionate and the range is enormous. Was great to be able to buy something from their warehouse and collect it the next morning from the shop

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I need to replace my CD player, I have always used Richer Sounds, so I went to the London Bridge branch. One assistant was speaking to a customer on the telephone which is fine, the other was looking... Se mere

Virksomheden har svaret


Virksomhedsoplysninger

  1. Hi-fi-butik
  2. Elektronikbutik
  3. TV-butik

Skrevet af virksomheden

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Kontaktoplysninger

4,9

Fremragende

TrustScore 5 ud af 5

1 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,9

Alle anmeldelser

(1.328)

24.229 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Very Good service from steven,the…

Very Good service from steven,the products have arrived as promised and very quick,

11. januar 2026
Richer Sounds - Holborn-logo

Besvarelse fra Richer Sounds - Holborn

Thank you for your 5 star review, it’s lovely to read your comments.

Bedømt til 5 ud af 5 stjerner

Fantastic service!

Such a great experience. Daniel was so helpful and knowledgable. Helped us to find the perfect turntable, amp and speakers. Took lots of time to answer questions and give us lots so attention. Phoned afterwards and delivery was so quick. Highly recommended.

11. januar 2026
Richer Sounds - Holborn-logo

Besvarelse fra Richer Sounds - Holborn

Thank you for your 5 star review!

Bedømt til 5 ud af 5 stjerner

Excellent customer service both on the…

Excellent customer service both on the phone and in store. Wouldn't hesitate to purchase from Richer Sounds again.

9. januar 2026
Richer Sounds - Holborn-logo

Besvarelse fra Richer Sounds - Holborn

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Bedømt til 5 ud af 5 stjerner

Such helpful and knowledgeable staff!

Even though we were shopping with a lower budget, the care, thought and customer service we received was exemplary! Daniel could not have been more friendly and kind - he made sure that he fully understood our requirements (and budget) before making the best recommendation for us. All of the staff we saw in the store were extremely welcoming.

2. januar 2026
Richer Sounds - Holborn-logo

Besvarelse fra Richer Sounds - Holborn

Thanks for your feedback, great to read you were happy with our service.

Bedømt til 5 ud af 5 stjerner

Excellent personalised service

Very impressed! I was given sound advice over the best CD/ radio player for my needs. A shop model was set up for me to try my CDs instore before purchasing the player. I was even given helpful instructions on how to set up my new player at home. I could not have asked for more! I highly recommend Richer Sounds in Holborn for their excellent service.

29. december 2025
Bedømt til 5 ud af 5 stjerner

Always an absolute pleasure

Always an absolute pleasure. I visited Holborn store for a quick purchase after earlier reserving the item. What followed was a smooth and pleasant exchange before leaving the store happy.

The chap who served me was new to Richer Sounds but handled everything with aplomb. I have experienced this at every richer sounds I’ve been too, there is no better hifi/av shop.

Thank you

26. juli 2025
Richer Sounds - Holborn-logo

Besvarelse fra Richer Sounds - Holborn

Thanks for your kind review, we look forward to your next visit.

Bedømt til 5 ud af 5 stjerner

Really Helpful

Great insight and assistance from the shop staff on selecting the right system for us.

17. december 2025
Richer Sounds - Holborn-logo

Besvarelse fra Richer Sounds - Holborn

Thank you for your 5 star review!

Bedømt til 5 ud af 5 stjerner

5 star as usual

5 star as usual. This time ordered a REL T5x subwoofer - all easy, good advice given (& taken). Delivery was days earlier than expected (DPD) which made a welcome change from the antics of some of the other delivery companies. Also was very impressed as received a follow up call a few days later to see if all was ok with the unit. Such a good place to deal with.

20. december 2025
Richer Sounds - Holborn-logo

Besvarelse fra Richer Sounds - Holborn

Thanks for your great feedback and for supporting local business.

Bedømt til 5 ud af 5 stjerner

Helpful and friendly

17. december 2025
Richer Sounds - Holborn-logo

Besvarelse fra Richer Sounds - Holborn

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Bedømt til 3 ud af 5 stjerner

The staff did not come across as…

The staff did not come across as friendly. I asked for a recommendation, but the response felt unwelcoming. I made the purchase out of urgency, but I’m unlikely to return to this branch.

15. december 2025
Richer Sounds - Holborn-logo

Besvarelse fra Richer Sounds - Holborn

Thanks for your feedback although it's of course disappointing that you felt a lack of friendliness when you came to see us recently.

I will arrange for our customer service team to get in touch and find out more about the visit, so we can both put things right with you, as well as speak to the store manager about your experience so they can learn and improve urgently..

seniorcomplaintsteam@richersounds.com

Apologies again,

Tom Griffiths
Head of Customer Experience
Richer Sounds

Bedømt til 5 ud af 5 stjerner

Support your local HiFi store, don’t always buy online

Great store with wonderful staff (especially Alan!), I’m glad they’re local to me and have already been very helpful with a spare part I needed. I will be mindful to buy from them directly, instead of mindlessly going with their online store (which is separate) or any online store like Amazon or whatever.

13. december 2025
Richer Sounds - Holborn-logo

Besvarelse fra Richer Sounds - Holborn

Thank you for your 5 star review!

Bedømt til 5 ud af 5 stjerner

The staff knew what I was talking about…

The staff knew what I was talking about and what they were talking about. This is increasingly rare on the high street.

They were also engaged and pleasant to deal with.

10. december 2025
Richer Sounds - Holborn-logo

Besvarelse fra Richer Sounds - Holborn

Thank you for your wonderful feedback

Bedømt til 5 ud af 5 stjerner

Great advice in-store

Visited Richer Sounds at Holborn and even though the store had limited stock in my price range, I received excellent advice from Daniel, so went ahead and made the purchase online.
The quality of advice is the reason I know I'll return to Richer Sounds.

8. december 2025
Richer Sounds - Holborn-logo

Besvarelse fra Richer Sounds - Holborn

Thanks for your feedback, great to read you were happy with our service.

Dette er Trustpilot

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