Richer Sounds - Exeter Anmeldelser 2.937

I came in with someone I support who is neurodivergent and we were greeted by Mark at the Exeter branch. He went above and beyond to make his experience person centred and welcoming. Giving him the use of the experience room to try out many headphones which resulted in him buying the perfect pair to suit his needs. I highly recommend Mark and the Exeter branch for a knowledgeable and professional approach. Thanks guys.

First class service as always - we will be back!

As always, very helpful andpleasant

It was the easiest and happiest purchase of a big ticket item I've ever made. I wanted to support a local company rather than a chain and I've always used Richer Sounds, previously in the south-east and now in Exeter. During my telephone call my previous purchase was quickly found and a new TV recommended compatible with my existing equipment. The payment system was easy and secure and my TV arrived at the predicted time the next day although it was a Saturday and I was able to install it and watch that day. Wonderful!

Ordered speakers set online. Collect in-store real quick. Everything feels good.

Organised, welcoming & knowledgeable. My requested set up was ready on arrival & I was given time (& tea 😎) so that I could play with it on my own in the demo room.
Mark in Exeter was great, thanks.
Also I like that the company is employee owned & that they are treated with respect.

From the moment we walked in the door we were treated with curtesy and a very good understanding of our needs. Lloyd was very knowledgeable and helpful.

I rang the Exeter branch on bank holiday Monday to ask advice regarding a couple of items. It is lovely to actually speak to a real person who answers the phone and is knowledgeable about products. I ended up ordering, and Peter advised delivery could be up to 5 days. My order arrived the following day. It's always a pleasure buying from Richer sounds as it's easy and fuss free.

Having just received a record deck as a present from my children it was soon patently obvious that neither my speakers nor headphones were going to connect and I was left with only the sound generated by the deck.
Off to Richer Sounds who not only have free parking but give you the very best advice you can get.
Today after about a fortnight of worry I now have music to my ears and connected exterior speakers. The accessories to make this happen didn’t come cheap but it was well worth it for knowledge these guys have and a big thankyou to Nick that I am now listening to an LP without my wife shouting up the stairs “turn that bleep bleep racket down”
10 out of 10 for your help

Excellent staff . Wise comparison to a product they did not have in stock
Very friendly.
Will use again

Very helpful in advising us on our new tv purchase. I’m very particular and ask a lot of questions, nothing was too much trouble, Steve especially. Won’t go anywhere else for audio and visual.

Look after your staff in Exeter they are very helpful and knowledgeable about the products. We had a very good experience coming to Richer Sounds. We were recommended to you and will not hesitate in recommending you to others. Very happy customer

Great service again from Mark at Richer Sounds Exeter.Great 24 inch T V a wall mount.
Good delivery from DPD.
Thanks again Barry Wellington Somerset

Excellent service with great advice on the TVs
Good explanation on the QLED tv.
Nick was helpful with good knowledge on the subject.

After 20 years service my Cambridge Audio amp and CD player (also bought from Richer Sounds) finally failed and was swiftly replaced. The store in Exeter was more than helpful answering emails promptly and reserving my equipment choice for later collection that day. Very happy customer.

Great service in the shop and great free delivery and a reliable delivery company who delivered on time and very helpful

good service with online shop to include shop pick up for extra help if needed before using .

When I called to ask about availability of two items, it wasn’t made entirely clear when I could pick them up, so I made an unnecessary journey. However, the shop arranged for delivery in a couple of days. Also, when I enquired about a free Chord cable with the Roksan Caspian amp that was advertised I was told that wasn’t so - when I checked after getting home, it was still advertised on the website. Having said that, I was given a free optical cable because of my trouble, as well as honouring an in store price for the Attessa CD transport which was less than the advertised price, so all in all I was happy!