I wanted to buy a small TV, not the most glamorous thing. Harrison fully engaged and gave me good advice, with no hard sell. The delivery team, Karol and Paul, were excellent too. Good communication... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
I wanted to buy a small TV, not the most glamorous thing. Harrison fully engaged and gave me good advice, with no hard sell. The delivery team, Karol and Paul, were excellent too. Good communication... Se mere
Virksomheden har svaret
Purchased a TV recently and it was delivered today. The whole experience with Richer Sounds (Leeds branch) has been excellent. They beat the competitors’ price straight away (thank you Harry), delaye... Se mere
Virksomheden har svaret
Got a call to say they were ten minutes away, which was appreciated Very friendly man who brought the items into my home and advised to contact if there were any problems Excellent customer servic... Se mere
Virksomheden har svaret
Buy all my TV’s from Richer Sounds because of the professional service and impartial advice. Ellis in Prestwich store was very knowledgeable and patient. The delivery was very straightforward Tracy an... Se mere
Virksomheden har svaret
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Richer Sounds, Hankey Place 3 - 4, SE1 4BB, London, England, Storbritannien
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Product arrived as expected, top service

Besvarelse fra Richer Sounds - Distribution
The delivery time window was met perfectly plus the phone call just prior to delivery was most helpful. Both of the guys Zak and Ian were polite helpful and professional.

Besvarelse fra Richer Sounds - Distribution
Trav delivered the TV and placed it inside for me. He clearly explained what I needed to do next and made sure everything was in place. He was very knowledgeable, helpful, and friendly throughout. Great service.

Besvarelse fra Richer Sounds - Distribution
Gareth & Rob were great - called 25 mins before delivery, were very friendly & helped bring the TV into the lounge.

Besvarelse fra Richer Sounds - Distribution
Kept me informed of delivery details & confirmed 30 minutes prior to making the delivery, which was completed smoothly & in a polite, friendly manner

Besvarelse fra Richer Sounds - Distribution
Really nice driver.. delivery on time.. no issues..

Besvarelse fra Richer Sounds - Distribution
Amazing time on delivery , was kept up to date on delivery and when the tv arrived , sorry didn’t get your name but he took the tv upstairs which saved me the hassle of doing , great service as always and a big thank you to Trav and Rob who delivered it.

Besvarelse fra Richer Sounds - Distribution
Gareth and Mark were great and the delivery was as easy as could be

Besvarelse fra Richer Sounds - Distribution
5 star service from order to delivery with Gareth delivering ahead of schedule, highly recommend

Besvarelse fra Richer Sounds - Distribution
Thank you for delivery on time & very helpful staff trav & rob.

Besvarelse fra Richer Sounds - Distribution
I ordered a 98" TLC TV, I did a bit of reasurch and it was this model or a hisense UH8 as I wanted android for the app.
The only problem was the instructions didn't show how to wall mount it very well. But I found a video on YouTube. The mounting point is very low so I had to drop the wall bracket, not a big issue, but I didn't realise it was so heavy until I needed 3 people to lift it up. But for the price its amazing value, sounds excellent as is the pictures. I'll watch lord of the rings tonight as I've never seen it before.
Next up a surround sound system.

Besvarelse fra Richer Sounds - Distribution
Richer Sounds are always highly competitive priced, great selections and friendly and knowledgeable experts when visiting in-store. Hanley in this case. Delivery was exceptionally timely and courteous; Travis was an excellent company ambassador.

Besvarelse fra Richer Sounds - Distribution
Zak and Ian were fantastic, Zac especially helpful

Besvarelse fra Richer Sounds - Distribution

Besvarelse fra Richer Sounds - Distribution
Trav and Rob were great. Very careful and methodical.

Besvarelse fra Richer Sounds - Distribution
Above expectations.
Ordered a tv, opted for the free delivery expecting a slower service. Delivery was made faster than one working day on a bank holiday, which surpassed all expectations. The delivery itself was exemplary, if only other companies offered the same service.
Our product was delivered by Trav and Rob, who couldn’t be nicer. The contact was superb and they accommodated our needs, especially with the delivery coming sooner than expected.
Absolutely brilliant… hope the TV lives up to the same levels of service!

Besvarelse fra Richer Sounds - Distribution

Besvarelse fra Richer Sounds - Distribution
Delivered ahead of time and had a text message to update me.
Both guys very courteous and friendly.
Asked them to carry the TV into the lounge and immediately asked if they would like them to remove their shoes. Very thoughtful.
5 stars from me.

Besvarelse fra Richer Sounds - Distribution
Gareth and Rob communicated well and avoided delivery to the wrong address by calling before the due delivery date and clarifying matters.
On the day they carried in the package, asked if they should remove their shoes at the door and deposited it in the specified location.
They were polite, timely and professional, a good example of high quality service.

Besvarelse fra Richer Sounds - Distribution
Zak and Ian were fantastic delivery men - they were cheerful , informative and early ! Great service . Thanks

Besvarelse fra Richer Sounds - Distribution
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.