Mainly being able to go to the store rather than ordering online and being unsure about care of delivery. Staff who made the effort to check whether the product was in stock while we were in the shop... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Mainly being able to go to the store rather than ordering online and being unsure about care of delivery. Staff who made the effort to check whether the product was in stock while we were in the shop... Se mere
Virksomheden har svaret
Served by Lewis who was professional throughout and an absolute pleasure to deal with. Very knowledgeable and enthusiastic and even managed to upsell to me which is very rare. Would highly recommend... Se mere
Virksomheden har svaret
Aaron again was a 10/10 , showed interest and product knowledge. I decided to complete our Cinema project with a 120in screen and a 4K projector. Aaron came round measured up , made a recommendation a... Se mere
Virksomheden har svaret
I have had a great experience at your store whilst buying my tv. The gentleman was very polite and helpful. He explained everything well, applied the existent offer to the purchase and recommended th... Se mere
Virksomheden har svaret
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
545 Christchurch Road, BH1 4AH, Bournemouth, Storbritannien
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Always a pleasure dealing with Richer Sounds

Besvarelse fra Richer Sounds - Bournemouth
Fantastic service from the Bournemouth store staff. Very helpful staff who patiently explained the different TV options available. Arranged prompt delivery of our chosen goods. Great to have such technically competent and customer service focused staff.

Besvarelse fra Richer Sounds - Bournemouth
Very informative and friendly staff and service you can rely on.

Besvarelse fra Richer Sounds - Bournemouth

Besvarelse fra Richer Sounds - Bournemouth
Personal help and thought through advice / discussion of factors surrounding my proposed purchase from Aaron. Very helpful and not at all pushy.
He knew much more than sales people at John Lewis where I had started my search.
Also RS were able to get both Denon unit and Warfedale speakers within 24 hrs - brilliant

Besvarelse fra Richer Sounds - Bournemouth
Excellent service as usual. It's why I have been a customer for over 20 years.
Very knowledgeable and helpful staff. I was served by Lewis at theBournemouth store (again). Very helpful chap.
And delivery next day? No problem.
Thankyou Richer Sounds.

Besvarelse fra Richer Sounds - Bournemouth
Have always used Richer Sounds for major purchases. Spent 2hours with Dan at Bournemouth RS and he was excellent. Willing to go through my likely shopping list in detail, all the possibles, all the might be’s, all the suggestions, alternatives, pretty much everything. Made spending and saving money very easy and never pushing to buy something more expensive - unlike other stores I could mention. Ended up with all items delivered very quickly by a decent courier who knew care had to be taken. As always, RS are the absolute best in the field, why anybody goes to other ‘chain’ suppliers is beyond me. Why?

Besvarelse fra Richer Sounds - Bournemouth
Staff in store and on phone really personable and helpful. Products excellent as always.
Just be aware that if collecting in Boscombe, parking is a real challenge. Delivery is probably a better option.

Besvarelse fra Richer Sounds - Bournemouth
Trusted the advice. They didn't try to sell you whatever would make them a profit. They sold you what you wanted.

Besvarelse fra Richer Sounds - Bournemouth
Knowledgeable and informative staff, helpful with accessories for equipment.
Really good customer service, the staff were patient and talked me through the options, and gave me plenty of time to listen to the equipment before making a decision. Also grrat help om the telephone afterwards with setting it up and arranging delivery - thanks to Paul.

Besvarelse fra Richer Sounds - Bournemouth
Amazing service, Paul and Lewis of the Boscome branch 👏 Well done, above and beyond .. will definitely buy again.. 10/10

Besvarelse fra Richer Sounds - Bournemouth

Besvarelse fra Richer Sounds - Bournemouth
Great manager who price checked my purchase without hassle and helped me load my TV and soundbar and subwoofer despite there being a storm outside.

Besvarelse fra Richer Sounds - Bournemouth
They had the product I wanted and they beat the best price out there. Service was great and felt appreciated by the staff. Highly recommend calling in as you might be surprised with offers offered by the team and it beats the computer experience.
The customer service I received from Dan at Bournemouth Richer Sounds was excellent.
He was extremely helpful on the telephone and also when I previously visited the shop.
A few days after my purchase I contacted Richer Sounds by email and Dan replied within minutes.
I could not have received better service. Would highly recommend this store.
The shop was not busy but I was not pounced upon by the sales staff. I explained to the salesman (Lewis) what I was looking for and he discussed this in some detail. I ended up purchasing a CXA81 mk2 amp to replace my mk1 amp. It does sound better and I can now use the mk1 in another system.

Besvarelse fra Richer Sounds - Bournemouth
Efficient succinct advice. Item purchased and delivered quickly.

Besvarelse fra Richer Sounds - Bournemouth
The customer Service was excellent, the best deals for our price range, everything about the tvs i had an interest in was explained in fine detail,
The staff member was very patient, polite and professional,
He even gave a small discount on what we chose to fit our price range
I'll definitely be coming back when needing another TV and would recommend richersounds

Besvarelse fra Richer Sounds - Bournemouth
apart from the lack of parking - fabulous service from all the team at RS Bmth - would buy again.
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.