Dale from the Manchester always provides excellent support. Dale is always friendly and willing to help whenever needed. He is highly efficient in dealing with requests or issues I have. His commi... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I requested a copy of my contract, they sent a generic email saying they would be in touch and ive heard nothing . It is essential i get a copy of my contyract, why should that be so difficult.
Virksomheden har svaret
Very good team. They provided us with excellent customer service and were extremely helpful throughout. Thank you to everyone at the Restore Help Desk and to all the warehouse team, especially the dr... Se mere
Virksomheden har svaret
I liked how easy I was able to communicate with the team to arrange a collection via email and followed up with a telephone call. I also had to amend the number of boxes late in the afternoon, da... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Informationstjeneste
- Automatiseringsvirksomhed
- Business to business-service
- Cloudcomputingtjeneste
- Arkiveringslager
Skrevet af virksomheden
Restore Information Management is the UK's leading UK-owned provider of information management services. We help organisations protect, access, transform and manage their information through secure document storage, scanning and digitisation, digital mailrooms, outbound communications, and information hosting. For more than 30 years, organisations across both the public and private sectors have trusted us to manage their information securely and efficiently. Today, we support over 6,900 customers throughout the UK, managing more than 22 million boxes of information and processing over one million mail items every month. Our customers choose us for our combination of scale, expertise and service. We operate secure, compliant facilities across the UK, offer the country's largest scanning capability, and provide reliable same-day services that help organisations improve efficiency, reduce costs and free up valuable space. Whether supporting a single site or a nationwide operation, we help businesses and public sector organisations gain greater control of their physical and digital information. Trust is at the heart of everything we do. We are committed to maintaining the highest standards of security, compliance and customer service, while building long-term relationships based on reliability, transparency and results. We are committed to operating responsibly and reducing our environmental impact. Restore has achieved CDP A List recognition for climate transparency, has SBTi-validated Net Zero targets and diverts 99% of operational waste from landfill. By combining responsible business practices with intelligent technology and operational expertise, we help customers improve efficiency while supporting their own sustainability goals. By combining intelligent technology, operational expertise and responsible business practices, we help our customers manage information and communications with confidence, allowing them to focus on what matters most.
Kontaktoplysninger
8 Beam Reach, Coldharbour Lane, RM13 9YB, Rainham, Storbritannien
- records@restore.co.uk
- www.restore.co.uk/informationmanagement
Trusted by Organisations Across the UK
4,6
Fremragende
2 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 96 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
GP Surgery medical notes
GP Surgery medical notes
Reasonably happy except
1) When sending files for storage, entering a valid NHS# does not auto-populate name and DoB fields
2) When requesting a retrieval for a single patient, experience has shown me it is a good idea to search multiple times (name, DoB and NHS#) to ensure best chance of finding every file I require
27. februar 2026
Besvarelse fra Restore Information Management
HI John, many thanks for your review, i shall pass this on to the relevant people who will be in touch to discuss this with you
Quick response
3. marts 2026
Besvarelse fra Restore Information Management
Hi Shankari, thank you for your review, we are pleased to hear about your satisfaction with the service provided
Happy customer
Staff are super helpful and efficient. Very informative, this helps to plan and get the job done. Thank you!
28. februar 2026
Besvarelse fra Restore Information Management
Thank you for your wonderful review. Your kind comments regarding the service you received from us, are very much appreciated
Prompt response
28. februar 2026
Besvarelse fra Restore Information Management
Thank you for your kind review. We are please to hear you received a speedy response from us
Restore Management Team excellency
Thanks to Pauline McGeough's clear explanation on how to have my query sorted out. All Restore Management Team I've come across with showcased their excellency. Good job!
24. februar 2026
Besvarelse fra Restore Information Management
Hi Giuseppe, thank you for your glowing review, we are very pleased to hear this. I shall pass this onto Pauline and her team
Speedy Collection
Friendly staff member, arrived within 24hrs of request going through.
25. februar 2026
Besvarelse fra Restore Information Management
Hi, thank you for your review, we are pleased to hear about your satisfaction with the service provided
Online Review of processes
I completed the on line log an order, thsi was not processed, I had to chase this several times, I was assured the collection was not booked however the date given no one turned up.
I then received an email to state that the collection would be Wednesday 25th February 26, however the driver turned up on Monday morning 23.2.2026.
On a plus side the driver was very nice pleasant and helpful, he has been before and give him 10 out 10.
Review the online process needs looking at.
19. februar 2026
Besvarelse fra Restore Information Management
Hi, thank you for your review, i shall pass this to the relevant team who will be in touch regarding this matter, we are pleased to hear of your satisfaction with your driver
The response is very quick when you…
The response is very quick when you send an email requesting notes; and the notes are received in a timely manner
14. februar 2026
Besvarelse fra Restore Information Management
Hi Susan, thank you for your review, we are happy to hear that you are pleased with the service that you receive from us
File come on time when request is a…
File come on time when request is a quick service
18. februar 2026
Besvarelse fra Restore Information Management
Hi Geeta, thank you very much for this review, we are greatly pleased to hear of your happiness with our service
Excellent service
Excellent service. ordered restore boxes and they were hear within 2 days.
13. februar 2026
Besvarelse fra Restore Information Management
Hi Glynis, thank you very much for your review, we are very pleased to hear this
Restore replied to my enquiry so quickly
I initially phoned on 6th Feb and followed up my enquiry with an email giving Restore the details they needed. Restore kept in touch and it only took them 3 days to resolve my query. Great service.
6. februar 2026
Besvarelse fra Restore Information Management
Hi Sue, thank you very much for this review, we are greatly pleased to hear of your happiness with our service
Boxes arrived quickly and service was…
Boxes arrived quickly and service was quick to respond
12. februar 2026
Besvarelse fra Restore Information Management
Hi Tara, thank you for your review, we are please to hear that you are satisfied with the service provided to you
Besvarelse fra Restore Information Management
Hi Jacky, thank you for your review, we are happy to hear that you are pleased with the communication and service that you receive from us
A quick response and delivered on time
I received a quick response from my request and they were delivered on time at the location specified.
12. februar 2026
Besvarelse fra Restore Information Management
Thank you for your review Pauline, we are happy to hear that you are pleased with the service provided to you
i have been trying to get a black toner…
i have been trying to get a black toner since November 1st ordering of the automated system then 2 weeks ago called to place an order as it still hasn't arrived came into work Monday still not arrived so called back to be told the order hasn't been submitted and told it would be expedited still
not received today 11/2/26
11. februar 2026
Besvarelse fra Restore Information Management
Hi Caroline, Many thanks for your review, i shall pass this to the relevant team who will be in touch accordingly
FANTASTIC EXPERIENCE
From a quick phone call on Monday to then being asked to send an email to confirm what I needed, the gentlemen came to collect my boxes the very next day, super impressed with the high level of service.
10. februar 2026
Besvarelse fra Restore Information Management
Hi Bernadette, thank you very much for your review, we are very pleased to hear this
Besvarelse fra Restore Information Management
Hi Ann, thank you for your review, we are please to hear that you are satisfied with the service provided to you
Besvarelse fra Restore Information Management
Hi Dulari, Thank you for your review, i shall pass this onto the relevant team who will get in contact regarding this issue
Fast and efficient
Boxes arrived on time, within the hours specified, Darren was very helpful loading them where they needed to go.
7. februar 2026
Besvarelse fra Restore Information Management
Thank you for your review Frances, We are pleased to hear that you are happy with the service provided to you
Besvarelse fra Restore Information Management
HI Jennifer, thank you for your review, we are very pleased to hear of your satisfaction with our service
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.