Buyer beware. This company makes false promises. If I could rate them 0 stars, I would. It's hard to manage your reputation score with incomplete data coming from its platform. When problems were f... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Great company. I work directly with Kathleen and she is nothing short of amazing. She has quick and timely responses and is incredibly helpful. It is very apparent that she cares about helping us o... Se mere
Reputation does what I need it to do in the property management industry. Responding to reviews is so quick and easy. I like that all reviews come into one dashboard, and the prefilled responses make... Se mere
Reputation is a game changer! Not only can you see all of your reviews in one place, making it easy to respond and stay on top of things, they keep growing and improving the user's experience. Additio... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Reputation is the #1 AI-native reputation management platform, built to help multi-location businesses be found, trusted, and chosen in search, AI answers, and everywhere customers make decisions. By operating as a unified data system, the platform turns fragmented reviews, listings, and surveys into actionable intelligence—ensuring every local storefront, franchise, or dealer group receives clear, prioritized actions. This consolidation empowers marketing and operations teams with complete visibility into local search performance and customer interactions across the entire enterprise network. Rather than functioning as a standard aggregation tool, the platform's core architecture facilitates advanced operational analytics and Generative Engine Optimization (GEO). The system processes siloed feedback channels into operational intelligence, allowing teams to uncover critical performance metrics without manually scouring through raw data. This capability is powered by a native AI assistant (Reputation IQ) that analyzes all feedback data to find trends and opportunities for improvement. Because this intelligence operates natively within the platform, organizations can extract deep conversational insights and track location-specific performance while keeping their proprietary data completely secure from third-party exposure. Core Capabilities Unified Feedback Hub: Consolidates reviews, surveys, and social media commentary from over 200 external directories into a centralized dashboard for standardized monitoring. Conversational Intelligence: Leverages secure, internal AI to instantly identify sentiment trends and customer friction points at scale. Global Listings Management: Audits and publishes accurate location data across the digital ecosystem to ensure strict consistency. AI Engine Optimization (AEO): Analyzes how large language models perceive the brand, equipping teams to optimize structured data for algorithmic discovery. Core Benchmarking: Calculates an objective Reputation Score to index review volume, sentiment analysis, and responsiveness against industry competitors. The primary value of Reputation lies in its capacity to transform legacy local SEO efforts into a modern AEO strategy. As search behavior continues to fragment, multi-location brands utilize the platform to solve the inherent blind spots created by AI aggregators. By actively managing their digital footprint and automating their engagement protocols, organizations establish the precise citation consistency and interaction signals required by large language models. Ultimately, the platform empowers businesses to systematically elevate their localized customer experience, secure massive operational time savings, and capture market share through improved algorithmic visibility.
Kontaktoplysninger
6111 Bollinger Canyon Rd #500, 94583, San Ramon, USA
- (800) 888-0924
- sales@reputation.com
- www.reputation.com
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Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great company
Great company. I work directly with Kathleen and she is nothing short of amazing. She has quick and timely responses and is incredibly helpful. It is very apparent that she cares about helping us out through her impeccable attention to detail (we have 2000+ locations and growing). Can't recommend their services enough.

Besvarelse fra Reputation
Impossible to reach when you have an issue.
Have been a customer for about a year. Being double billed for several months and now when I try to reach anybody it is impossible to make contact. No Phone Numbers. Web forms remain unanswered. No way I could give a positive review.

Besvarelse fra Reputation
Excellent Communication and Service
Reputation.com recently acquired SIM Partners, who I've been working with for location data management of our numerous facilities. The team is very responsive and very dependable. Whenever I have a question, they are quick with a response. Their Velocity platform is very easy to use whenever I have updates to make.

Besvarelse fra Reputation
Reputation.com is great!
Reputation.com is a great way to keep your social media presence current and timely. Makes life easy to post updates on the various social media platforms that we use for work.

Besvarelse fra Reputation
Thank you Elisa Loreto for your …
Thank you Elisa Loreto for your assistance today. You definitely went above and beyond to help me.

Besvarelse fra Reputation
Great Service!
Lauren was very nice and helpful. She was able to quickly get our problems resolved!

Besvarelse fra Reputation
Satisfied Client
We've been working with Reputation.com for a number of years and they have helped us tremendously with enhancing our online reputation. Are they perfect? Of course not, no one is, but they have worked tirelessly to protect our business and our relationship.

Besvarelse fra Reputation
Everything you need from one source
Everything you need from one source! I work for the Napleton Automotive group as their Corporate customer service representative as well as their reputation manager and I work closely with our reputation.com rep, Jackie T. She is amazing!! In my experience this company has a good handle on what customer service is and they go above and beyond to make sure our company's needs are met and satisfied!! Working with Jackie ensures that these things, whatever they may be, are handled with a smile and we're never made to feel like a burden or any task is too large or hard. Keep it up reputation .com!! You've made my job and many others a lot easier :)
p.s. someone give Jackie a raise!!

Besvarelse fra Reputation
Cretins
Hired this company to look at our on line presence, poor service from account manager, and cost was way over the top.
Questionable tactics.
Avoid using.
Morally Wrong
Whilst this company is open In what it does, it is what it does that is dishonest. They admit that they target negative PR by flooding it with "made up" good PR to hide it. EG companies found on this website that have repeating bad reviews could employ this company to create good reviews to increase the score. This can be seen where the countries don't match the town/city locations and the text of the review is clearly written suggesting that they are UK based, yet the country of origin is abroad. When all good review come from one country and all bad reviews come from another country something is obviously going on - I'm sure this could work in reverse, if your competitor is getting loads of good reviews why not create loads of bad reviews for them.
This company may be able to help your company reverse the perceived reputation of your company - but in reality reputation is earnt not purchased - if you use this kind of service then you are clearly doing something wrong - put your time and effort into resolving the problem rather than paying this company to hide the problems you create....
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