Buyer beware. This company makes false promises. If I could rate them 0 stars, I would. It's hard to manage your reputation score with incomplete data coming from its platform. When problems were f... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Great company. I work directly with Kathleen and she is nothing short of amazing. She has quick and timely responses and is incredibly helpful. It is very apparent that she cares about helping us o... Se mere
Reputation does what I need it to do in the property management industry. Responding to reviews is so quick and easy. I like that all reviews come into one dashboard, and the prefilled responses make... Se mere
Reputation is a game changer! Not only can you see all of your reviews in one place, making it easy to respond and stay on top of things, they keep growing and improving the user's experience. Additio... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Reputation is the #1 AI-native reputation management platform, built to help multi-location businesses be found, trusted, and chosen in search, AI answers, and everywhere customers make decisions. By operating as a unified data system, the platform turns fragmented reviews, listings, and surveys into actionable intelligence—ensuring every local storefront, franchise, or dealer group receives clear, prioritized actions. This consolidation empowers marketing and operations teams with complete visibility into local search performance and customer interactions across the entire enterprise network. Rather than functioning as a standard aggregation tool, the platform's core architecture facilitates advanced operational analytics and Generative Engine Optimization (GEO). The system processes siloed feedback channels into operational intelligence, allowing teams to uncover critical performance metrics without manually scouring through raw data. This capability is powered by a native AI assistant (Reputation IQ) that analyzes all feedback data to find trends and opportunities for improvement. Because this intelligence operates natively within the platform, organizations can extract deep conversational insights and track location-specific performance while keeping their proprietary data completely secure from third-party exposure. Core Capabilities Unified Feedback Hub: Consolidates reviews, surveys, and social media commentary from over 200 external directories into a centralized dashboard for standardized monitoring. Conversational Intelligence: Leverages secure, internal AI to instantly identify sentiment trends and customer friction points at scale. Global Listings Management: Audits and publishes accurate location data across the digital ecosystem to ensure strict consistency. AI Engine Optimization (AEO): Analyzes how large language models perceive the brand, equipping teams to optimize structured data for algorithmic discovery. Core Benchmarking: Calculates an objective Reputation Score to index review volume, sentiment analysis, and responsiveness against industry competitors. The primary value of Reputation lies in its capacity to transform legacy local SEO efforts into a modern AEO strategy. As search behavior continues to fragment, multi-location brands utilize the platform to solve the inherent blind spots created by AI aggregators. By actively managing their digital footprint and automating their engagement protocols, organizations establish the precise citation consistency and interaction signals required by large language models. Ultimately, the platform empowers businesses to systematically elevate their localized customer experience, secure massive operational time savings, and capture market share through improved algorithmic visibility.
Kontaktoplysninger
6111 Bollinger Canyon Rd #500, 94583, San Ramon, USA
- (800) 888-0924
- sales@reputation.com
- www.reputation.com
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Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I have been using Reputation for 3…
I have been using Reputation for 3 years now and love how it has evolved over the years.
Rep.com has helped us maintain our…
Rep.com has helped us maintain our ranking as one of the top dealerships in the area. They help us head off issues and help customers.

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This is a great organization
This is a great organization. Love the people, love the projects, great learning and a lot of fun. PJS

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Great Experience with Excellent Results
My company is current a client of Reputation, and we could not be more happy with our experience. We first signed on with them to for business listing management and review requesting tools, then we added on the review responding feature and also just moved our customer surveys to their platform. We have seen our review volume increase drastically and have received a record number of reviews last month. We are a franchise model and our franchisees are pleased with the ease of the dashboard and app. Their technical support team also always meets our needs, and we get a lot of support from our Customer Success Manager and team. We plan to stay partnered with Reputation for a long time!
Great Reputation Platform
I have been using Reputation for 3 years now with my company. Reputation is constantly working to make their products better and easier for the consumers to use. This is the best reputation program that I have personally used.
Fantastic service and hot food
Chris Barton was amazing
Chris Barton was amazing! He was very helpful.
Fantastic experience as always!
Great service from Audi Boston and Carl
Lodge as always.
Me robaron!
Me robaron!
Son unos estafadores.
Te piden por una peluca 40€ (supuestamente de pelo casi real y con un 140% de cabello).
Piden extra por un envío rápido.
El pedido tarda más de un mes y es una peluca de mala calidad con 3 pelos.
En total me han estafado 65€
Buyer beware
Buyer beware. This company makes false promises. If I could rate them 0 stars, I would. It's hard to manage your reputation score with incomplete data coming from its platform. When problems were found the Reputations team were unable to fix the issues. Company executive to NOT care about their customers. There are other Reputation management companies out there that can do a much better job. Don't waste your money on this one.
Optimoz IT was a very good company and…
Optimoz IT was a very good company and the team members were also good. the environment was also nice. team members help in creating and innovating new ideas and help in achieving the goals.
The Jefferson at Farmingdale Plaza has…
The Jefferson at Farmingdale Plaza has an on site management office open 7 days, Sunday through Saturday. When I needed a new battery installed in my vehicle park in the underground secured garage, I called AAA for roadside assistance. The AAA technician was scheduled to arrive in approximately 30 minutes and would require building management assistance to enter the gated garage. When AAA van arrived, building management escorted the technician into the garage to the location where my vehicle was parked. New battery installed. Not your ordinary apartment living problem, but solved by a management office available to help.
Reputation.com has done a great job of…
Reputation.com has done a great job of working with us and our reputation on-line. They've stayed on top of responding to reviews and posting on Social Media.
Online Reputation Management at its finest!
Paul and the Subaru Team go a step above the rest! If you're looking for a company to manage your businesses' online reputation, look no further!

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Valuable Partner!
I have specifically worked with SIM partners which was acquired by Reputation.com not too long ago. They have been a valuable partner and offer swift and reliable service. Any requests or questions we have are investigated and resolved quickly with an abundant amount of communication throughout the process. Our account rep is honestly amazing with all that she handles and accomplishes for us.

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Our Sales representative was great as…
Our Sales representative was great as is our Project Manager. We are just in the implementation phase so I can circle back with more feedback once we are up and running with all modules.
We have only had one expert from the company who has been very busy and therefore not as quick to respond as would be our preference. Maybe they need to hire more resources to cover this aspect of the business.
Reputation.com has changed the internet…
Reputation.com has changed the internet customer's perception of our dealership. Although we have always tried very hard to maintain strong relationships with our customers, it only takes a few less-than-perfect reviews to ruin your online reputation. Before Reputation.com we had few reviews and no real follow-up to the ones that were there.
Since signing up and being with Reputation.com a few years, I am happy to report that our combined rooftop reputation score is in the 600's and we have more and more guests providing feedback on their experience with us every day. Reputation.com not only helped us to see where we were lacking, they put us in a great position to better our customer relationships, enhance our online image and gain the trust and confidence of new clients.

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I love Reputation.com…
Since our company started using Reputation.com our reviews have tripled! My rep. Larry McGuigan has been with me every step of the way and is a pleasure to deal with. Anytime I call him he assists me immediately, which is very important since we need to monitor all reviews good or bad. He calls me back whenever I have to leave him a message and that is saying a lot, since his time zone is three hours earlier than mine!!!! The initial setup with Tom Mitchell and Johnathan Duong was very fast and got us online immediately and the reviews started rolling in! I have been in this position for four years now and wish we would have been on board with Reputation.com from the start.
Thank you everyone at Reputation.com!!!!!

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Amazing tool perfect for every company!
I have been working with Reputation for just about 2 years! Lionel has been my contact since the beginning and has always been able to help me whenever needed! I love the automated tools that send customers requests and reminders! Overall we are very happy with Reputation and I would recommend them to everyone I know!

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Highly Recommend Reputation.com
We signed with SIM Partners originally, and they have since merged with reputation.com. Both companies have been wonderful to work with and we are pleased with the level of support we get with our online listings. The technology is awesome and we are so happy we made the switch from our previous vendor.

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