Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Great experience with the REMS Group in Malaga. The Rems team were super helpful and responsive throughout our stay. We will definitely book with Rems again. Great apartment located just a short walk... Se mere

Bedømt til 1 ud af 5 stjerner

Very disappointing experience. We reported two cockroaches during our stay, and the host told us a cleaning team would be sent. When we followed up, it was clear no one had come — the cockroach we h... Se mere

Bedømt til 5 ud af 5 stjerner

We had an excellent stay in Málaga Centro through Rems. The apartment was perfect – we slept wonderfully and had everything we needed. The air conditioning worked flawlessly, and we experienced no no... Se mere

Bedømt til 5 ud af 5 stjerner

Myself and my sister stayed in this apartment and we could not be happier with our experience. The apartment was beautiful, lovely coastal feel, clean and tidy with all amenities required. The locatio... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Ejendomsinvestering
  2. Arkitektonisk designer
  3. Boligmægler
  4. Ejendomskonsulent
  5. Feriehusudlejning
  6. Ferieudlejning

Skrevet af virksomheden

Specialized in real estate services, the company offers high return on investment assets to its clients remotely by purchasing, redesigning and managing properties in the most central and valuable locations of Malaga.


Kontaktoplysninger

4,1

God

TrustScore 4 ud af 5

82 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 63 % af deres negative anmeldelser

Det tager typisk over 1 måned at svare

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Bad communication


Hat mir 3 Stunden vor Check-In mitgeteilt dass die Unterkunft nicht frei ist. Die Alternativen Unterkünfte die mir angeboten wurden, waren sehr schlecht, obwohl gleichwertige verfügbar waren. Eigentlich null Sterne!

Zu Ihrer Antwort: Der Fehler Lag bei Ihnen. Sie hätten auch mehrere Alternativen zur Verfügung gehabt. Die sie mir nicht angeboten haben. Absolut unseriös. Für das Verhalten gibt es keine Ausrede!!!

13. oktober 2025
Uopfordret anmeldelse
REMS-logo

Besvarelse fra REMS

Dear Benjamin,

We sincerely apologize for the inconvenience you experienced. Unfortunately, a systematic issue beyond our control caused the accommodation to appear available when it was not. We understand how frustrating it must have been to receive this information so close to your check-in time.
Please be assured that this situation was not due to any error on our part, and we are working closely with our booking partners to prevent such technical problems in the future. We regret that the alternative options did not meet your expectations and appreciate your understanding.

Kind regards,
REMS Team

Bedømt til 1 ud af 5 stjerner

Rented a villa with REMS

Rented a villa with REMS.
Nothing but a disaster.
REMS left us with;
Bed bugs, we were full of bites. They were in the beds.
No pool
No WiFi
No TV
No Aircon in some rooms
No oven/grill
Upstairs windows don't lock
Wires exposed
No electrical appliance instructions
No welcome pack
One bedroom with no curtain/blind.
My daughter had an electric shock from one of the plug sockets.
No water after 9.30pm
Only one shower was working
The cinema room was not a true cinema room.
We were there for 4 nights and none of this was resolved during their stay. They didn't care about sorting it.
One maintenance man came at 9pm (after we waiting all day). He promised to come back the following day, but didn't turn up after we waited in whole day again.
Airbnb gave us a refund and moved us to a different villa.
They have relisted the property now and deleted the original listing on Airbnb. Very untrustworthy.

13. august 2025
Uopfordret anmeldelse
REMS-logo

Besvarelse fra REMS

Dear Elizabeth,

We were very surprised to read your review, as we have no record of any reservation under your name or any guest reporting such an experience at our villas. We take all feedback extremely seriously, and guest safety and comfort are our top priorities.

Our maintenance and housekeeping teams conduct thorough inspections before every check-in, and none of the issues you mention have been reported by other guests before or since your alleged stay. Nevertheless, we would like to investigate this further to understand what may have happened.

Could you please contact us directly at guest@rems-group.com with your booking details or confirmation number? We’d like to verify your stay and resolve this matter promptly.

Our priorities are providing well-maintained, comfortable properties and transparent communication with our guests, and we want to ensure accurate information is shared with future travelers.

Kind regards,
REMS Team

Bedømt til 5 ud af 5 stjerner

El alojamiento estuvo perfecto

El alojamiento estuvo perfecto. La ubicación muy céntrica. Las instalaciones impecables a nivel de orden y limpieza. Trabajo en servicio al cliente en el sector hostelería y se merecen la máxima calificación.

11. september 2025
Uopfordret anmeldelse
REMS-logo

Besvarelse fra REMS

Hola Felix,
¡Muchas gracias por tu excelente reseña! Nos hace especial ilusión recibir una valoración tan positiva especialmente viniendo de un profesional del sector.
Nuestro objetivo es ofrecer siempre un alojamiento impecable y tu comentario confirma que lo estamos logrando.
Esperamos darte la bienvenida de nuevo muy pronto.

Un saludo cordial,
El equipo REMS

Bedømt til 5 ud af 5 stjerner

5 stars from us!

Myself and my sister stayed in this apartment and we could not be happier with our experience. The apartment was beautiful, lovely coastal feel, clean and tidy with all amenities required. The location was superb - right near a super market, minutes walk away from the main city shops/cafes/bars and a 10 minute walk from the beach. The day of our check out we were able to drop our bags at the office and later were able to wait for our taxi in the office. Staff were friendly, welcoming and responded super quickly to messages regarding the apartment. Can’t recommend enough! 5 stars from me! GRACIAS :)

13. juni 2025
Uopfordret anmeldelse
REMS-logo

Besvarelse fra REMS

Hello Abigail,
Thank you so much for the fantastic 5-star review! We are delighted to hear you and your sister had such a wonderful experience.
It was a true pleasure hosting you, and we sincerely hope to welcome you both back very soon!

Warm regards,
The REMS Team

Bedømt til 5 ud af 5 stjerner

Una estancia perfecta

la estancia fue perfecta! El apartamento muy bien situado, con todo lo necesario y muy cómodo, sobre todo el parking.
La piscina en la azotea con tumbonas y la proximidad a todos los sitios, sin necesidad de mover el coche. Lo recomiendo.

21. juli 2025
Uopfordret anmeldelse
REMS-logo

Besvarelse fra REMS

Hola Esther,
¡Muchísimas gracias por tu reseña! Nos alegra mucho saber que tu estancia fue perfecta y que disfrutaste de la ubicación, la piscina y, especialmente, de la comodidad del parking.
Esperamos sinceramente recibirte de nuevo muy pronto.

Un saludo cordial,
El equipo REMS

Bedømt til 5 ud af 5 stjerner

Una estancia cómoda, bien ubicada y con excelente atención.

Mi estancia en el apartamento ha sido muy positiva. Desde el primer momento, la comunicación con la empresa fue clara y rápida, lo que me dio mucha tranquilidad antes y durante el viaje. El apartamento estaba limpio, bien equipado y exactamente como se mostraba en las fotos, lo cual se agradece mucho. La ubicación también fue un punto fuerte: cerca de todo lo necesario.
Destaco especialmente la atención al detalle por parte de la empresa y la sensación de sentirse como en casa. La llegada fue sencilla gracias a las instrucciones claras, y pequeños gestos como tener café o jabón disponible hicieron la diferencia.
Como sugerencia constructiva, sería ideal mejorar una de las almohadas ya que una era realmente cómoda y la otra un poco menos (aunque no fue algo grave).
En general, una experiencia muy recomendable. Sin duda volvería a alojarme aquí en futuras visitas.

19. juli 2025
Uopfordret anmeldelse
REMS-logo

Besvarelse fra REMS

Hola Blanca,
¡Muchas gracias por tu reseña! Nos alegra mucho saber que disfrutaste de una estancia tan positiva.
Agradecemos mucho tu sugerencia constructiva sobre las almohadas; tomamos nota para seguir mejorando.
Esperamos darte la bienvenida de nuevo en futuras visitas.

Un saludo cordial,
El equipo REMS

Bedømt til 5 ud af 5 stjerner

It was one of the best experiences we…

It was one of the best experiences we had. Everything was smooth and easy to connect with each other. Very clean place and easy check in and out. The place is middle of everywhere. We definitely coming back .

14. juli 2025
Uopfordret anmeldelse
REMS-logo

Besvarelse fra REMS

Hello Gulled,
Thank you for your review! We are delighted to hear you had one of the best experiences.
It was a pleasure hosting you, and we look forward to welcoming you back soon.

Warm regards,
The REMS Team

Bedømt til 5 ud af 5 stjerner

Ubicación perfecta

Ubicación perfecta, céntrica pero tranquila. Casa limpia ordenada y súper equipada. Anfitrión disponible por si acaso. La recomiendo encarecidamente

14. juli 2025
Uopfordret anmeldelse
REMS-logo

Besvarelse fra REMS

Hola Federica,
¡Muchas gracias por tu reseña! Nos alegra mucho saber que disfrutaste del apartamento y que nos recomiendas encarecidamente.
Esperamos darte la bienvenida de nuevo muy pronto.

Un saludo cordial,
El equipo REMS

Bedømt til 5 ud af 5 stjerner

10/10

Muy atenta en todo momento y el servicio 24/7 es genial, gracias a todas las chicas que me atendieron fenomenal, desde Florencia, Andrea, anastasya, etc..

13. juli 2025
Uopfordret anmeldelse
REMS-logo

Besvarelse fra REMS

Hola Antonio,
¡Muchas gracias por tu reseña y por la puntuación de 10/10! Nos alegra mucho saber que nuestro servicio 24/7 y la atención de nuestro equipo fueron fenomenales.
Fue un placer atenderte, y esperamos recibirte de nuevo muy pronto.

Un saludo cordial,
El equipo REMS

Bedømt til 5 ud af 5 stjerner

I had a wonderful stay

I had a wonderful stay! The place was exactly as described,clean, comfortable, and in a great location. The host was very welcoming and responsive, which made the experience even better. I’d definitely recommend this Airbnb and would love to stay again in the future. Thank you for a great stay!

3. juni 2025
Uopfordret anmeldelse
REMS-logo

Besvarelse fra REMS

Hello Salma,
Thank you for your review! We're thrilled to hear you had a wonderful stay and that the apartment was exactly as described.
It was a pleasure hosting you, and we would love to welcome you back again in the future!

Warm regards,
The REMS Team

Bedømt til 5 ud af 5 stjerner

Lovely stay

Lovely stay, gorgeous room and excellent prompt service! Really good location as located in the centre, with nearby restaurants, shops, and beach isn’t too far!

5. juli 2025
Uopfordret anmeldelse
REMS-logo

Besvarelse fra REMS

Hello Hana,
Thank you for your review! We're thrilled to hear you had a lovely stay.
It was a pleasure hosting you, and we hope to see you again soon!

Warm regards,
The REMS Team

Bedømt til 1 ud af 5 stjerner

If I could leave zero stars I would…

If I could leave zero stars I would have.
Poor communication and terrible customer service. Thy took payment for a 4 day stay via air b&b then double booked the apartment and gave no apology or help in resolving the issue.

There was no communication until I arrived when they told me I had no reservation and did not help me.
Airb&b organised a refund but the REMS team were unapologetic and extremely unhelpful. I would not recommend this company.
I have just read the reply to the review which they have just left 4 months after the experience. Airb&b took payment and considered the booking complete. I reviewed the policy and any payment taken is considered confirmed and complete. Complete lack of accountability from this company. AVOID.

4. juli 2025
Uopfordret anmeldelse
REMS-logo

Besvarelse fra REMS

Dear Charlotte,

We’re sorry to know that you have had this negative experience while trying to book a stay with us.
Unfortunately, as we have tried to explain at the time that your booking was never confirmed through the platform, which meant we were unable to finalise your reservation or accommodate your stay. We also want to clarify that no payment was processed by us for this unconfirmed booking.

We understand this situation can be frustrating. However, we tried multiple times to explain the process and encourage you to contact the booking platform directly, as only they can resolve unconfirmed reservations.

We hope this clears up any misunderstanding and we apologise if your experience with us did not live up to your expectations. Please, know that we are committed to giving you the best possible experience if you decide to stay with us in the future.

Kind regards,
REMS Team

Bedømt til 5 ud af 5 stjerner

REMS apartment Malaga

The apartment was clean, comfy and did us so well on our trip to Malaga. The air con was brilliant in the hot weather and had all the amenities we could need. We didn't spend too much time inside the apartment, just for getting ready and sleeping. If you are planning on being inside more the apartment may be small for this, but for us it was perfect! Hosts were great and answered any questions we had super quick and very helpfully

1. juli 2025
Uopfordret anmeldelse
REMS-logo

Besvarelse fra REMS

Hello Emily,
Thank you for your review! We're glad to hear the apartment was to your liking and that our team was able to answer your questions quickly and helpfully.
It was a pleasure hosting you, and we hope to welcome you back soon!

Warm regards,
The REMS Team

Bedømt til 5 ud af 5 stjerner

Una estancia espectacular.✨

Una estancia espectacular.✨
El apartamento superó nuestras expectativas: vistas preciosas, muy cómodo, acogedor y todo impecablemente limpio. Nos sentimos como en casa desde el primer momento.
Muy agradecidos con REMS por la atención y el cuidado en cada detalle. ¡Volveremos sin duda! 💕

1. juli 2025
Uopfordret anmeldelse
REMS-logo

Besvarelse fra REMS

Hola Carly,
¡Muchas gracias por tu reseña! Nos alegra muchísimo saber que vuestra estancia fue espectacular y que el apartamento superó vuestras expectativas.
Fue un placer recibiros, y esperamos que volváis muy pronto.

Un saludo cordial,
El equipo REMS

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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