My massage gun suddenly stopped working. I am unsure of who to contact to get this fixed as it seems they have closed their business website?
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Se, hvad kunderne siger
Ordered the Lite Mini Massage gun. In the pre-Christmas delivery chaos DPD didn't deliver despite their system saying they did. Contacted Recovapro who arranged a new shipment which arrived the next... Se mere
Untrustworthy company and terrible customer service. Bought two of the latest massager but received used and repaired one. Trying to return them but didn't get replied till open a case in PayPal. No... Se mere
Bought two of the latest massager but received used and repaired one. Trying to return them but didn't get replied till open a case in PayPal. Now after 2 months communication, still not able to retu... Se mere
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
Recovapro percussion massage gun is a vibration device that helps improve blood circulation, relieve muscle stiffness and soreness, prevent muscle damage and reduce lactic acid level. Recent studies have shown that percussive massage provided by a massage gun can cause muscle tissue to contract 30 times more than normal voluntary contractions. Interestingly, this action results in muscular and fascial lengthening and strengthening, leading to improved muscle strength and enhanced muscle recovery. This combination results in relieving muscular tightness and reducing the physical stress placed on bones and joints
Kontaktoplysninger
Storbritannien
- www.recovapro.co.uk
2,6
Under middel
2 t anmeldelser
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Not great product and customer service
I have brought the product from them the customer there quick to answer if new customers to them but brought from them try three different number also email them few time not once there reply want refund all product back. So my order number is 28660 can check it very not professional not good experience customer service not reply to me good thing 90 day the product not as good compare other brand Therabody & NormaTec few other want address and customer respond can get my full money back will never buy them
Again since don’t improve there customers service.
4. oktober 2022
Uopfordret anmeldelse
Excellent addition to the range
I recently bought the mini travel version of recoveropro and it is great -light weight so easy to use on all parts of the body -back and neck - and is helping my damaged Achilles tendon
Happy to recommend it
24. september 2022
Shipment still not arrived
I wrote to Andrew, that my purchase has still not arrived and that is still stuck somewhere in a warehouse (according to UPS tracking). He just replied that it is in transit. Bit the status did not change for a week now, and ad arrival date it still indicates the 19-Sep-22. I asked him to look into it and did not get any answer back.
25. september 2022
Powerful .. it works
Well designed and robust. My intermittent backache was gone immediately after my first use. Hope it keeps giving great results. Will highly recommend.
14. september 2022
Excellent customer service and…
Excellent customer service and communications. Company appreciates existing customers which is unusual nowadays!!
29. august 2022
Excellent product and service tbh
Excellent product and service tbh. Couldn't fault them.
24. august 2022
High-quality product and I'm happy with…
High-quality product and I'm happy with my order.
4. september 2022
Uopfordret anmeldelse
Fantastic customer service
Fantastic customer service !
My Recoverpro failed around 3 months and the Customer Service immediately organised a replacement.
Unfortunately it did not arrive on the said day so I immediately blamed Recover Pro. They assured me it had been sent and sent a picture of our house from DPD parcel delivery company. In effect the driver had not bothered to deliver it as I checked my home camera. They rearranged the delivery and when the driver did come his return scan did not work so he sent it back. When Recover pro heard what had happened again, without my knowledge the just sent a totally new one and I believe they complained to DPD. The original broken one is still here at my house.
Cannot recommend Recover Pro equipment highly enough either
3. september 2022
Uopfordret anmeldelse
Top massager in the market and I’m…
Top massager in the market and I’m happy with my order.
15. august 2022
Product delivered very quickly,at a…
Product delivered very quickly,at a very good price
29. august 2022
An excellent product at a good price delivered quickly.
The Recovapro device was excellent. Very good quality, stylish and effective. It was an excellent, discounted price and delivered quickly. Well done!
18. august 2022
Would not recommend
I purchased a used item its supposed to be thoroughly inspected, tested and serviced to meet strict Recovapro quality standards—the same as a new product. Appearance is closely examined; products occasionally have minor, nearly imperceptible blemishes.
Thats what it says on their website. Unfortunately the product i received was in a really bad way, chips and loads of scratches. Upon contacting they said its a used product and will have some marks. Even after i sent them pictures they thought it was acceptable to send a product in that state. I had to pay for the return postage and it wasn't cheap and the company would not refund. I would not recommend purchasing from them.
18. august 2022
Besvarelse fra Recovapro
Hi mo
I apologise for the Inconvenience but as previously explained , you purchased a refurbished product which was reduced by 65% . The device works perfectly given all internal components are brand new other than the light scuffs on the outer casing which would be expected on a refurbished Product nor does it affect usability or performance.
We further informed you the only way to guarantee you’ll receive a mint condition Product would be to purchase a sealed , brand new product to which you refused stating you would rather return your purchase for a refund.
Great to have a quality massage gun for…
Great to have a quality massage gun for post walking.
14. august 2022
A fab piece of kit
My physiotherapist has frequently used a massage gun on various parts of my body. I was disappointed when, on asking, he told me it cost thousands of pounds. On reading the reviews of this Recovapro I thought this would be worth a try. I am seriously impressed with results. Ok, not as good as his but impressive for the cost. I use it to ease off tightness in my neck and my lower back and usually finish down my legs just because it feels good. The build is quality and the various intensities are great for different areas. The communications from the company have been very good and I have already recommended it to work colleagues. The only thing I would like to see, even as an optional purchase, would be a larger flat attachment. Overall it's a fab piece of kit.
14. august 2022
Uopfordret anmeldelse
Easy to order
Easy to order, fast delivery and does the job (been using it for two weeks).
14. august 2022
Uopfordret anmeldelse
All as it should be
All as it should be - easy order, fast delivery without any issues and the product works perfectly fine.
12. august 2022
Never got my product
Never got my product. They said it shipped and it never did. Lost $60
9. august 2022
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