Raveready Anmeldelser 

366
TrustScore 1 ud af 5

1,1

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

Save yourself the headache and order somewhere else. I never received my order, communication was incredibly poor, and I ultimately had to dispute the charge through my bank to get my money back. If y... Se mere

Bedømt til 1 ud af 5 stjerner

Made an order and was missing a large part of the order, no information was sent out from rr, tried to contact them multiple times about issue with no response. Next time I'll make sure to order fro... Se mere

Bedømt til 1 ud af 5 stjerner

DO NOT ORDER FROM HERE Bought some boots back in November on Black Friday as an early birthday present for myself and THEY NEVER CAME. Customer service doesn't get back to you, genuinely one of the... Se mere

Bedømt til 1 ud af 5 stjerner

Ik heb op 3 oktober besteld en betaald (+express verzending) en tot nu toe is die nog steeds niet geleverd. Mails komen niet aan (foutmelding dat mailadres niet bestaat) maar is wel aangegeven als con... Se mere

Virksomhedsoplysninger

  1. Tøjbutik
  2. Kostumebutik

Oplysningerne kommer fra forskellige eksterne kilder

Get Rave Ready! Our rave clothing store has FREE SHIPPING and the best raver clothing, ufo pants, sexy outfits, rave toys and more. Whether you are looking for clothing or glow rave toys...we've got it!


Kontaktoplysninger

1,1

Dårlig

TrustScore 1 ud af 5

366 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har ikke besvaret negative anmeldelser

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

1,1

Alle anmeldelser

(366)

1 anmeldelse inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Hi there

Hi there! I still didn't receive my order!! Could you guys please send it to me? It's been 15 days already!

27. november 2017
Uopfordret anmeldelse
Raveready-logo

Besvarelse fra Raveready

Hey There! I am super sorry about the delay, it looks like it took us about 5 business days to get your order out, we strive for 2-3 days and in this case we were a little slower :( I am sorry for any inconvenience. That tracking number was : 9400110200829576391243 and is attached to your online account.

Bedømt til 2 ud af 5 stjerner

I ordered a top over a week ago and I …

I ordered a top over a week ago and I have Priority shipping since the concert I am going to is this Friday, I have received no tracking number and no further information. Extremely slow service

22. november 2017
Uopfordret anmeldelse
Raveready-logo

Besvarelse fra Raveready

Hey Savana!
Unfortunately we have a few Savana's (and a few other spellings!) in our system from the last month. I did run through all the accounts quickly and don't see any customer service requests on any of the accounts and all of the orders have been shipped within our standard shipping time with the exception of a few special orders. Please reach out to us here so we can look into this for you : https://www.raveready.com/contact-us

Bedømt til 2 ud af 5 stjerner

I ordered something off the website on …

I ordered something off the website on the 10/23/2017, today is now the 11/15/2017 Nearly 4 weeks for something to be sent I've sent an email to them but no reply, wish I had read the review before
And no tracking number!!!!!

14. november 2017
Uopfordret anmeldelse
Raveready-logo

Besvarelse fra Raveready

Hey Jenna!
I'm so sorry for the Aussie customs delay you are experiencing. Unfortunately we cannot control the customs process as it is controlled by your country. Your international order was shipped out on 10/29 and you were emailed a tracking number, that tracking number is also available in your account. That number is : LZ150746518US and it looks like your country has been processing it through customs for about a week. Hopefully they'll get that cleared out quickly and in your hands.

Also, the message that you sent over was put in the system at 1am yesterday, probably because of the time difference. It was on the list to be responded to today during our working hours. I will put a note on the order for the agent who handles that to copy and paste this message in there just in case you do not see this.

Bedømt til 1 ud af 5 stjerner

Never received order

I placed an order for a top on 11/2, it is now 11/9. I never received an email confirmation nor a tracking number. I kept checking on my order through the website and all it kept saying was 'shipped directly'. On the 6th, I wrote them a message asking when it would be delivered and if they could send me a tracking number and I still have yet to receive an answer or tracking number. EDC is tomorrow and I still don't have a top to wear nor a tracking number to see when my order will arrive. I messaged them again today hoping they would respond and tell me when my order will arrive.

9. november 2017
Uopfordret anmeldelse
Raveready-logo

Besvarelse fra Raveready

Hey There!
I am very sorry about any confusion. All orders take 2-4 business days to process. Yours was indeed completed in that time and shipped. Unfortunately we do not offer any express shipments. A tracking number is available in your account and it looks like a Saturday or Monday delivery is scheduled.

Bedømt til 1 ud af 5 stjerner

It's no confusion I have 2 emails from …

It's no confusion I have 2 emails from you guys saying that it was out of stock. And it has been past a week and yet I see no money back in my account for a refund that was suppose to take 3-4 business days... You guys have some nerve.

8. november 2017
Uopfordret anmeldelse
Raveready-logo

Besvarelse fra Raveready

Everything possible has been done at this point - we sent you continuous messages which you did not respond as it asked, cancelled your order, cancelled your account, and issued you a refund. If that refund has not hit your account I would suggest calling your bank.

Bedømt til 1 ud af 5 stjerner

I placed an order on the 29th of Oct

I placed an order on the 29th of Oct. for a pair of shorts, they said they shipped out but i never received a tracking number. I messaged their customer support on the 2nd of November and still have not received any kind of response. Now its 3 days before EDC and i still dont have the shorts i ordered almost 10 days ago. Never buying from here again.

7. november 2017
Uopfordret anmeldelse
Bedømt til 2 ud af 5 stjerner

I ordered a pair of green mermaid …

I ordered a pair of green mermaid bottoms on October 30th and all I see on the invoice is that my payment was accepted and the bottoms were "shipped directly" but I don't even see a tracking number with my order. EDC is this weekend! I ordered stuff from iheartraves the same day I ordered these bottoms and that order already arrived a few days ago. Ugh. Now I'm not sure if I should wait it out or cancel and order elsewhere. I don't think I'll be ordering from raveready again, though.

6. november 2017
Uopfordret anmeldelse
Raveready-logo

Besvarelse fra Raveready

Hey Ariela,
That means your order has already been shipped. Message support and they'll help you with a tracking number, usually the same day.

Bedømt til 1 ud af 5 stjerner

It's been two weeks and I still haven't …

It's been two weeks and I still haven't received my money back from the purchase I returned to them. Sent them a message on the 19th saying the clothes would return and I expected my money promptly afterwards. The package was sent back to them and RETURNED the 21st. USPS says the package was delivered and I called the post office just to make sure. Do NOT buy from this company at all!! If I don't get my money back within the next week I'll be looking at legal options. Seriously, stay clear of this company.

3. november 2017
Uopfordret anmeldelse
Raveready-logo

Besvarelse fra Raveready

Hey Amber!
Your return is in our current pile to be processed, as it says on the website returns can take a week to ten days to be processed. Although you may have returned items in new-ish condition you wouldn't believe the kinds of returns that we do get sent back, especially during a busy time like Halloween - so sometimes it can take a little bit longer to get through them and handle them. I'm sorry for any inconvenience, customer service will be taking care of this soon. Thank you!

Bedømt til 1 ud af 5 stjerner

TERRIBLE

I sent an email to them since I never received my item and still haven’t heard back it. I ordered my order on the 8th of October and it’s already the 26. I WANT A REFUND.

27. oktober 2017
Uopfordret anmeldelse
Raveready-logo

Besvarelse fra Raveready

Hey Jayna, as you know your order was shipped out the day after you placed your order - there was an issue with your address, as you messaged us about it about a day ago. A customer service agent will deal with that in turn, if you'd like to cancel that order you can of course let the customer service agent know and they will handle it for you.

Bedømt til 1 ud af 5 stjerner

Cancel my order and refund me!

It’s been a week since I got an email from Rave Ready customer service stating my order would take 3-4 weeks to ship. I was given the option to cancel my order and I emailed back saying I want to cancel and get my money back. After two messages and taking to Twitter, I’m still waiting on confirmation my order has been canceled. If I don’t get that confirmation and my money refunded ASAP I will dispute the charge as fraudulent on my credit card.

Order reference: KIGKEAMFJ



Since I’m not able to reply to the response from Rave Ready I’ll reply here. To clarify since your dates are off, I requested the cancelation on the 19th when customer service initially emailed me. I sent a follow up email on the 21st and didn’t receive a confirmation then nor have I received one since. One week later my account still has the $41 charge on it with no sign of refund.

26. oktober 2017
Uopfordret anmeldelse
Raveready-logo

Besvarelse fra Raveready

Hey There!
Your order was cancelled and refunded on the 21st, the day which you requested it be cancelled, a confirmation was sent at about 2pm, which looks to be about an hour after you made the request. I had the system resend you a cancellation confirmation right now.

Bedømt til 1 ud af 5 stjerner

I WANT TO SEE SOME DAMN ACCOUNTABILITY …

I WANT TO SEE SOME DAMN ACCOUNTABILITY AND CUSTOMER SERVICE HERE!!!! I'm frustrated as hell with this, two of my items have been awaiting shipment since October 13th and the third item showed up a week ago. The "tracking number" that was given to me is absolutely useless, you guys should be aware of that with all these people saying the same thing. The place is supposed to be in LA, I live just outside of Portland OR this should not take this long. Rave ready I want to see some more effort in following through that packages are actually being delivered. You guys have a lot of bad reviews this should be a wake up call to rethink your business strategy here. If I don't get my items before my event this weekend or a refund and a sincere aplology I bet I can get all these unhappy reviewers together for a class action law suit. Whose with me?!

23. oktober 2017
Uopfordret anmeldelse
Raveready-logo

Besvarelse fra Raveready

Brenna, unfortunately the package has left our warehouse and is with USPS - at this point there isn't a lot we can do other than file a claim with them and hope that it gets located and delivered ASAP. If it doesn't then we can handle a refund or replacement

Bedømt til 1 ud af 5 stjerner

I'm really trying to give this company …

I'm really trying to give this company the benefit of the doubt, but I should have read reviews first. They dont even provide you with a tracking number. It's frustrating not knowing where my item is or how long it'll take to get here, especially when I have an event coming up. My item says it was shipped on the 17th, so I'll give it another day or 2. I hope its not a scam.

22. oktober 2017
Uopfordret anmeldelse
Raveready-logo

Besvarelse fra Raveready

Hey There! I believe I found your order based on shipping date and it currently being in route, but it's hard to tell with just the name Ally. If I have found the correct order -Your order was placed on the 17th, it was processed the same day and then shipped out on the 18th, a tracking number was added to your account then. It looks like your package is scheduled for a Monday or Tuesday delivery via USPS tracking number : 9400111699000261738995

When you get the items and fall in love please update your review - we work very hard to get orders out quickly!

Bedømt til 1 ud af 5 stjerner

I never received my package from this …

I never received my package from this company with 2 items that I ordered. There is no company phone # and I emailed them several times to tell them I never got my package. I filed a case# with USPS and if they don't send me my package or give my a refund, I will take them to small claims court!

19. oktober 2017
Uopfordret anmeldelse
Raveready-logo

Besvarelse fra Raveready

Hey Galina, your USPS tracking number is : 9400111298370885652188 and USPS says they accepted the package from us and they delivered it to you. This is absolutely not something that we mishandled, as you know it was shipped in a timely manner from our warehouse and your mail person delivered it to the address on the order. The first step is to speak with your postal person and ask where they may have put it, or check with your neighbors as your delivery person may have put it in their postal box. A USPS case is open but it takes 30 days for them to process the claim.

Bedømt til 2 ud af 5 stjerner

I SHOULD HAVE READ REVIEWS BEFOREHAND

It would be nice if they would give appropriate shipping information. I have no idea when I will be receiving my item I ordered on October 1st. It's now October 19th, I've sent four emails. The first one was responded to promptly, but It didn't have any useful information for my order and said would leave a note for the daytime manager. I have sent 3 more emails since and no response. I just want to know if I'm going to receive my item on time or if I should get my money back. I wish I would have read the reviews prior to ordering.

19. oktober 2017
Uopfordret anmeldelse
Raveready-logo

Besvarelse fra Raveready

Hey Amanda! Messages take up to 2 days to get a response, unfortunately sending repeat messages just slows the process. I can see that your order was indeed shipped earlier this week as the agent told you previously - and you'll be getting it in the next day or two.

Bedømt til 1 ud af 5 stjerner

ITEMS ARE NOT AS PICTURED

*****RESPONSE TO RAVE READY'S RESPONSE. IT HAS ONLY TAKEN ME about 5 BAD REVIEWS FOR THE COMPANY TO FINALLY RESPOND ON HOW TO ACTUALLY RETURN THE ITEMS. Before they kept stating "of course you can return (but never told me how)" THEY DO NOT MAKE IT OBVIOUS ON HOW TO RETURN ITEMS. So I commented on my order which is the only way you can contact them (and I emailed them) (they responded through there with my initial questions). At this point I called it a loss its not worth the hassle dealing with them. As for my "different complaints" they are certainly the same. The fact was the light up fuzzies looked silly. So I took out the ugly pins and added led lights MYSELF and they look AMAZING. I should sell them myself. I would like to point out that I have never written a bad review about any other company before. I have learned my lesson, read reviews before ordering off of a website (there aren't many good ones for Rave ready). And if possible only order through Amazon haha. Also Rave Ready since I know your reading this, if you took the care to respond to a customers question as fast as you do to respond to a bad review, your business would be thriving. I wish you the best of luck! Thanks anyways.

**ORIGINAL REVIEW: ITEMS ARE NOT AS PICTURED, THEY WILL NOT ACCEPT RETURNS, THEY ALSO NEVER SHIPPED MY ITEMS UNTIL I COMPLAINED ABOUT IT A WEEK LATER. I order $60 purple LED fuzzies and they looked like a CHILD made them. They had pins all over them and to make them light up you had to dissemble each pin to remove the safety paper and then reassemble and rotate the pin for the lights to come in. The lights weren't the pictured color and it looked like something a kid made to wear to school for wacky Wednesday. I EMAILED THEM THREE times and no response. But as soon as I posted a bad review they responded within FIFTEEN MINUTES I kid you not. They wrote on the review that they would accept the return to make themselves look good AND NEVER TRIED RESPONDING BACK TO ME THROUGH THEIR OWN WEBSITE FOR A RETURN.

17. oktober 2017
Uopfordret anmeldelse
Raveready-logo

Besvarelse fra Raveready

10/19 Update: Bianca, I am sorry if you feel that way, return and exchange information is on every single page of the website in the footer, it is in the FAQ section, and additionally found in emails and there are links to it in our TOS (also in the footer). We make this information extremely visible for anyone who might be looking for it.

---------------

Hey there! On every review site you seem to have some different complaints, I am very sorry about that!

Your order was shipped after 4 business days, on average we ship in 2-3 business days. Halloween is a very busy time so I am very sorry for the extra day delay.

I'm very sorry you don't like those J. Valentine Fluffies - they are made in the USA and take quality very seriously. They are a favorite among almost all ravers because of their great quality, and the product description explains that the LEDs are pins. Of course we will accept a return, our returns FAQ answers all of your questions regarding returns. We don't need to email you for a return, we ask that you send us a heads up message and follow these instructions: http://www.raveready.com/content/9-returns-policy

Bedømt til 1 ud af 5 stjerner

Horrible!!

I ordered on 9/25/17 and it's 10/17/17 and still no tracking number or response to my email asking about my package. My payment was processed and says shipped directly but nothing else. Will not be buying anything from them ever again.

17. oktober 2017
Uopfordret anmeldelse
Raveready-logo

Besvarelse fra Raveready

Hey Elyse!
I see that you sent us an email this weekend and it's in the cue to be responded to. I wish you would have given us a chance to correct the issue, it was shipped out on the 29th according to our warehouse records. We no longer have this item in stock and we are unable to reship it to you, so I have gone ahead and refunded your card.

Bedømt til 1 ud af 5 stjerner

HORRIBLE, don't buy here

I ordered on the 10/05/17 and today is the 10/11/17. My payment have been processed and taking money from my account, but yet no tracking number... I have not got a single reply to any of the messages I sent. This is unacceptable for a online website trying to take people money and failing to reply to people message.

11. oktober 2017
Uopfordret anmeldelse
Raveready-logo

Besvarelse fra Raveready

Kevin, You placed your order at almost midnight on Thursday - so your order was placed on the business day of Friday. We ask 2-3 business days to ship all orders and Monday was a national holiday. Your order was processed and packaged on Tuesday and was picked up Wednesday morning by USPS.

Bedømt til 1 ud af 5 stjerner

DO NOT ORDER FROM THEM

Placed my order, took my payment ($100 on a single outfit) on 9/25/17 today is 10/10/17 and still no sign of it... messaged them on their website and got no response. I tend to do a lot of online ordering for outfits like this with my other friends and will definitely be looking into another place we can order from... i should have read all the bad reviews before hand but at least I warned my friends not to get theirs.

11. oktober 2017
Uopfordret anmeldelse
Raveready-logo

Besvarelse fra Raveready

Hey Christina!
We emailed you the day after letting you know we were out of the aqua colored outfit and asked if you would like to switch it out for a different colot. We did not hear anything back from you up until your only email - which was sent to us on Friday and only said "I have not recieved my order." That email was in the group to be responded to today. I have gone ahead and cancelled your order and of course refunded your card. Please shoot us a message through the website if there is anything we can help you with.

Bedømt til 2 ud af 5 stjerner

Customer service and returns

I ordered multiple clothing options and all came within the expected delivery time. One option did not fit as expected. I contacted Raveready through email informing them that I had returned that clothing item through their website. I have emailed them repeatedly wondering about my return and receiving a refund and have heard nothing back.
Do not order from them unless you are 100% sure you will like what you order as returns are a terrible hassle!!!

10. oktober 2017
Uopfordret anmeldelse
Raveready-logo

Besvarelse fra Raveready

Hey Rachel!
I see your message through the website giving us the heads up - we appreciate that! We handle returns as they come in, so if you haven't gotten a refund or an email stating that your refund is being processed we may not have received your return. Can you please send us the tracking number in a message through the website - I also put a note on the warehouse managers desk to check our pile of returns with no return address info or notes to see if they can spot your order.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere