I contacted support after having some issues with an install and Tariq was the epitome of perfection! I could not believe the speed and efficacy of his / their work. The issue was solved in le... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I use the Post Grid plugin, which is powerful yet simple in its UX and customization. Moreover, their support is great. I was stumped trying to customize the styling of a 'Read More' button into somet... Se mere
Virksomheden har svaret
The team at Radius have jumped onto any issues I have had and fixed them on most occasions within 24 hours The theme itself is great straight out of the box and I have downloaded lots of themes a... Se mere
I have been in contact with RadiusTheme support because I wanted some modifications to one of their WordPress themes that I'm using. They have been extremely helpful and provided clear and concis... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
RadiusTheme is a leading software development company specializing in WordPress themes, WordPress plugins, web application development, and mobile application development. As an Envato Power Elite Author with over 60,000+ sales, we have established ourselves as a trusted name in the WordPress ecosystem. Our extensive portfolio includes over 100 items on Envato Market and 14 plugins on WordPress.org. Our products have earned the trust of more than 250,000 users worldwide who rely on our solutions to build, enhance, and manage their websites. Our flagship products are Classified Listing, the Post Grid, ShopBuilder, WooCommerce Variation Swatches and WooCommerce Variation Gallery. At RadiusTheme, we firmly believe that success is built on two pillars: quality products and exceptional customer service. Our dedicated team works tirelessly to ensure that every customer receives the best possible support, making their experience with our products seamless and satisfying.
Kontaktoplysninger
Arma Majeda Malik Tower, Kha 215 Bir Uttam Rafiqul Islam Ave, Merul Badda, Gulshan-1, 1212, Dhaka, Bangladesh
- +8801728038442
- mamun@radiustheme.com
- www.radiustheme.com
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Support is determined to help customers
My initial review was influenced by not receiving a reply when attempting to solve issues. Since this oversight was realised & addressed, the team have apologised & been nothing but supportive. They have worked with me to get my directory created. Providing me with essential tutorials to help me have more understanding & control.
I feel my first review was quite premature without giving the support team the opportunity to help before escalating to this platform.
Despite my urgency the team have been super attentive in helping me & persistent in getting this resolved. I love the add on, the directory looks beautiful & now we have got this set up correctly it is an incredible addition to my website. I naively thought building a website would be easy however there are reasons there are professionals! This add on is pretty amazing for the functions & the price.
Much gratitude to Sohan

Besvarelse fra RadiusTheme
Always speedly and quickly best support
Really very nice and professional theme
For 10 years with Theme forest and Envato Experience ,Really very nice and professional theme ,Easy to be customized ,I really recommend this theme ,
Regards
Quick Resolve
The staff provided quick responses to inquiries. Question resolved in first response.
Great theme
Great theme, customer service helped me within 3 hours. Definitely recommend!
Great plug-in, great support
I emailed for support for their plug-in The Post Grid and received a reply within 4 hours. The technical support engineer was very courteous, explained to me what I needed to correct and fixed it for me.
Exceptional Support and Service from RadiusTheme
RadiusTheme's customer service is outstanding! I had a minor issue, and they resolved it quickly and efficiently. Their prompt support and dedication to helping customers really impressed me. Highly recommend their service!
quick and accurate
I received fast and accurate help with my request.
I recommend it
The theme is very good and reliable, and they have very good and quick support. Thanks a lot
Excellent Support from RadiusTheme!
I’m genuinely impressed with their dedication to customer satisfaction and their exceptional service. If you’re considering this theme, rest assured that you’ll receive top-notch support throughout your journey. Highly recommended!
Excellent customer support
Tech Support is CRUCIAL
In today's world, tech support is CRUCIAL to stay in business and so I appreciate and applaud the Radius Theme Tech Support who was quick and precise in not only finding the problem, but fixing it as well!
CUSTOMER SUPPORT
They helped me install the demo content I wanted for my site. Very helpful!
Best support I ever had
They are made up of talented and experienced developers and bug fixing machines! They give excellent advice and help on how to fix your issues. E.g Sends a video guide on your personal issue to you.
Thank you so much Radius Theme!
Fast response and fast work
Received a very fast response. Once they had the proper info and creds, the issue was solved in less than a day. Very impressive!
Outstanding Support Service
I encountered an issue with some of my files and reached out to the RadiusTheme team for help. Their prompt and efficient service not only resolved my problem swiftly but also enabled me to complete my task on time. I am thoroughly impressed with their support and look forward to the same level of excellence in the future.
The theme fits perfectly with what I…
The theme fits perfectly with what I had in mind. And the customer service is the fastest and best service I've had yet. I am more than satisfied!
10/10 support
I couldn't upload the page by myself and they helped me within 6 hours. Installed it for me and gave me good tips in creating the website. This one will be the best website I ever "made"! Love their work, 10/10 support.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.






