No dislikes on your part, very good quality valves and quick despatch, but I had to phone DPD after they told me parcel was delivered (long wait on automated answering system). Eventually told it was... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
No dislikes on your part, very good quality valves and quick despatch, but I had to phone DPD after they told me parcel was delivered (long wait on automated answering system). Eventually told it was... Se mere
Virksomheden har svaret
Our delivery was early morning which was a bonus. The driver rang to advise he was outside, ensuring we were there before off loading. He was very cheery and whizzed our radiator to the door. It... Se mere
Virksomheden har svaret
The day after the order was placed we received the valves , wall stays etc and were given a delivery confirmation date . The radiator ( once we managed to get it up 2 flights of stairs 🤪) is really s... Se mere
Virksomheden har svaret
Mixed thoughts about this. Radiator is very nice. However, delivery was a problem. The courier delivered it a day early, when no one was home, gave no notice of this and left a large radiator wit... Se mere
Virksomheden har svaret
Radiators 4u has been a trusted, independent UK radiator supplier and heating specialist since 2002. Operating from our Kiln Road base in Portsmouth, we help homeowners, interior designers, and trade customers across the country find the perfect heating solutions for any renovation or building project. As an established online radiator retailer, we stock a comprehensive range of high-quality heating products. Whether you are looking to buy designer radiators online, source classic column radiators, or purchase traditional cast iron radiators, we offer styles to suit both modern and period properties. Our extensive catalogue also includes space-saving vertical radiators, bathroom towel rails, energy-efficient central heating options, and essential accessories like thermostatic radiator valves. We make upgrading your home heating straightforward, providing free UK delivery on standard off-the-shelf stock, fast next-day delivery options, and bespoke, made-to-order radiators tailored to your exact specifications. Browse our full collection online at www.radiators4u.co.uk or call our Portsmouth-based team of heating experts on 02394 216 216 for friendly, practical advice on BTU outputs and radiator sizing. We will always respond to any reviews within our 24 hour service level agreement. For Cast Iron Radiators see Cast Iron Radiators 4u, for Column Radiators see Column Radiators 4u, for radiator valves and accessories, see Radiator Valves 4u.
Unit 4, Victory Trading Estate, Kiln Road , PO3 5LP, Portsmouth, Storbritannien
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I purchased an all white Ramone valve and it matches my column radiator perfectly. Very happy with my purchase, thank you!

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I bought the Ramone Textured Black valves. I was really surprised by the quality. They were delivered early next day via DPD. Great packagin exactly what I needed.

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Ordered some standard radiator valves. Turned out they were the wrong ones (my own fault) and I was happy to pay the returns postage cost to send them back. Once returned, they refused to refund me for the valves, because the tiny box they came in (which I might add was already slightly damaged (torn), I had added some extra tape to, to help secure it and keep the items safe (which they ask you yo do), yet they wanted to charge me £10 for re-boxing. The box is literally tiny, and they'll likely have hundreds of spares in their facility. Also they claimed the valve was damaged and sent me a picture, which it looks perfect, can't see any issues. I only took it out the box and put it back again, but they claim damaged. So I can either pay to have a "damaged" item delivered back to me, which I can't use anyway, or they'll happy dispose of it for me (or put it in a new box and resell). Utterly disappointing experience with this company. Also their emails were so generic and robotic, there was no empathy, and nothing personable. Not the customer service you'd expect sadly. Won't use again.

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Ordered manual valves, was sent TRV valves which couldnt be used. When I called up they insisted they were manual, despite there being TRV instructions in the box and the original sticker on box stating TRV, which had been half covered by a new label. Had to return at my own expense, despite this being the company's fault.

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I ordered a cast iron but there was confusion so I have a different type. Don’t know whose mistake this was. Both my husband and I were talking to company when ordering and we are convinced we remember specifically asking for a cast iron radiator.
There was more than one phone call and we were played back one call only.
We called the company so as to make it clear we wanted cast iron.
I have excepted this radiator as I have no choice.

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If I could give 0 stars I would. Most disappointing customer service I have ever received.
Item was delivered on time, we ordered a £2000 cast iron radiator, it came in 3 parts. Plumber has just been round to fit it and we haven’t been supplied with enough parts to join the radiator together. Which means I now have to pay my plumber half a day rate, for absolutely nothing! Radiators 4 u couldn’t care less, apparently in their small print they don’t accept liability and offered us a bottle of wine or box of chocolates. Bit of a kick in the teeth when you’ve spent a small fortune on a radiator and paid £200 for a plumber and taken a day off of work. Let’s see how long it takes to get the parts that we need! I only wish I had read the reviews on here before using this shambles of a company!

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Ordered 6 radiators and still not arrived . Very disappointed as builders leave tomorrow and we have to find another builder to install as they are off on another job. Asked for radiators to be sent next day and told sorry even though we have snow and no heating !!! They did another 4 days wait. We have been waiting for 10 days already … never again use this company as delivery

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I ordered a radiator from this company but overall the experience with the company was pretty bad. I had to chase them several times to arrange and confirm the delivery. On delivery date, the radiator was left in the middle of the road not kerbside. Upon inspection of the goods, the paint on the radiator was smudged in several places. When I contected the company to complain about this their suggestion was to sand and repaint the radiator myself.

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I know the reviews for Radiators 4 U don't look that great and to be honest I was afraid to buy from this company because of those reviews. the radiators seem to cost more from this company than anywhere else. My Radiator arrived this morning with the feet and the thermostat and so far I am thrilled with the quality. the whole process and customer service were great and the delivery was easy. it's a pallet delevery so you'll need a friend to help you carry it which should be mentioned beforehand other than that beautiful rad great-quality. Once it's fitted I'll add more to the review the radiator has been fitted it looks great and heats the room nicely. Great product good company

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Rail arrived with a huge dent in it, packaging was undamaged so the rail was packaged faulty. As we did not see the dent and scratches in the first three days (as we left product in the perfect packaging) no refund or return offered. Look at the Trust Pilot reviews where they have 1.8 stars out of 5. Lost out on hundreds of pounds as radiator can't be fitted and no help given.

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Heating Engineer Review.
1st time I’ve used this company & Last due To being unable to send the correct radiator end bushes which took 4 attempts and 2 weeks to resolve including 2 telephone conversations and email correspondence.
Ordered 1 column lacquered vertical radiator (nice finish) bushes arrived separately when trying to install I found 3 left side & 1 right side orientation, I was advised by phone these are packed elsewhere. I Asked for 1 right side and consequently received 2 left, emailed to advise of circumstance then received 1 left & 1 right in WHITE?,
Requested 1 right in lacquer then received 2 left and 2 right, I offered to return all the spares I’d accumulated but was advised to put them in my recycle bin, what a total waste.
I advised Sue who’d dealt with the whole process personally that fortunately this product was for my own property, had it been for a customer they’d have a totally different circumstance to deal with.
I was advised by Sue that the above was an isolated incident which I struggle to comprehend as they had 4 attempts to get it right, and on 3 attempts bushes where sent loose and not in original packaging therefore from their own stock.
Unfortunately for Radiators 4 u they have lost my future business to the tune of thousands of pounds, however
Fortunately I use another (Reliable) provider who include column radiators with bushes pre installed - What a fantastic Idea!! and get it right 1st time.
The above is based on true facts and therefore an objective/diplomatic account of dealing with this business.

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Really disappointing service. We placed our order based upon the stated 2-3 days availability and it ended up taking nearly 2 weeks. Plus, what was most annoying was me taking 2 days off work unnecessarily for x2 'no show' deliveries ..was a case of third time lucky as they say! Guys, please just be upfront & honest with your lead-times.

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If I could give no stars I would. I have spent over £6000 on radiators with these people, the radiators arrived damaged - these should have been checked prior to being delivered to me. A customer service representative informed me that the radiators had been damaged while being transported, which was just a way to take the blame off of themselves as the radiators were clearly faulty before being shipped. When the radiators were all fitted in my house, one of them was leaking due to the gasket being faulty. They sent us new gaskets, we had to pay a plumber to come for a second time to fit the new gaskets however there were further problems. They sent engineers to collect the radiator to resolve the issue themselves (we had already fitted our own cufflinks to the radiator), when the radiator was returned, our cufflinks were missing and the original nipple valves were missing. I had to call the plumber back for a THIRD time to fit the radiator in, we had to buy new valves as they were not returned with the radiator. When I contacted customer services, they said that I should have stripped the radiator prior to returning it (although I was not told to do this) so they could not reimburse me for the missing parts and they also said they do not take responsibility for plumber's costs even though the reason I had to call the plumber out so many times was due to the fact that the radiators I purchased were faulty.

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Terrible product and customer service. Ordered two radiators the same color one came a different color entirely and then they charged an arm and a leg to replace it. Everything from order to delivery to invoice process was overly complicated and disastrous. At the end of the day would have been less to go with one of the high end radiators companies like Castrads !

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Since complaining Radiators 4u have gone out of their way to resolve my issue which was done quickly and professionally. The cast iron radiator is also awesome and looks great. I am now a very satisfied customer!!!!
Please, please avoid Radiators 4U as this is the worst supplier that I have ever used. They supplied an expensive cast iron radiator in two pieces with a joining tool that did not fit and was useless. I paid a plumber for a days work, drained down the whole radiator system, to be told by Radiators 4u they do not accept any liability. Their QA procedures are non existent and they clearly do not care about their customers but happy to take your money
Again a 3 month wait for radiator given countless updates that it is not in stock and emails saying they would arrive but never did. Very poor customer service.

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Despite multiple calls and emails, we are still waiting for delivery of radiator ordered in August!
Repeatedly given potential dates and assured that it will be chased up but still without the radiator three months later.

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The products I received were excellent quality cannot fault this at all. The initial valves I had ordered were out of stock. Made a number of calls and emails with an alternative to be sent. However when they arrived they were the wrong colour. Had a bit of a hard time with customer service in calling me back or getting it sorted, seemed to be very painful process in getting them switched, as they had to determine from the phone call who was at error me or the company for sending the wrong ones. In the end compromise was made and sorted with the sales team who were of great help. Just waiting for a refund on the original valves I returned as I had to pay to switch. For the future a process of like for like swap would make more sense as the valves are not cheap and the wrong ones were the same price. Just seems an overcomplicated process. Otherwise happy with the product and issue resolved.

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I ordered an item which was not delivered by the courier and so a substitute had to be sourced. After making enquiries of the courier the company refunded my credit card. So, good to know that the company seem willing to sorted things out when something goes wrong.

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Rubbish service from a bunch of amateurs. Avoid like the plague. Only sorry I didn't read reviews first

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