Very disappointing experience. I only got a quote online to compare prices, but when I called them, they quoted me a few hundred pounds more than the price shown online. They then told me the original... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I have dealt with Quote Detective for two years, and I chose to go with the renewal they recommended. Mason and Thomas have been great, polite, and professional. The staff are patient and offer more s... Se mere
Virksomheden har svaret
Jaimie was great to deal with on the phone . Had good personality and just made the whole quote go quickly and smoothly. Also informed me there was more of a rebate than originally quoted. An asset... Se mere
Amazing service from Callum. Got declined from multiple insurance companies but Callum helped get me the best priced policy around! Thanks a lot mate
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Quote Detective is an insurance intermediary devoted to driving down the cost of your insurance. Our team is made up of experts with extensive experience in the specialist motor insurance market. Using innovative pricing technology we deliver unique competitive prices to our customers and provide multi vehicle discounts. We are dedicated to getting it right for you first time. Friendly UK based call centres to help you along the way. Quote Detective operates in the following niche sectors of the non standard motor market: • High net worth individuals • Convicted drivers – both motoring and non motoring • High performance vehicles • Young drivers • Modified vehicles • Multi-car and Multi-vehicle policies
Kontaktoplysninger
Top Floor, Cwmbran House, Mamhilad Park Estate, NP4 0HZ, Pontypool, Storbritannien
- 01495362913
- contact@quotedetective.com
- www.quotedetective.com
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 98 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I would suggest avoiding it
I would suggest avoiding it. They have really good staff but when they sell policy over the phone instead of online they do make mistakes, they have whole license check code but still harassing me for last 3 days. I asked for sdp and commuting to work but the guy selling policy over the Phone i think forgot to add commuting and now im stuck with no car to go to work.

Besvarelse fra Quote Detective
Customer service agent Rose Ashley.
Customer service agent Rose Ashley.
Amazing service helped me through a stressful time and sorted all my issues and got my policy validated.
Amazing service

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Mr Williams Huw
Mr Williams Huw, helped us a lot with our insurance. He is the best staff member , very dedicated and very very helpful. He is the BEST. Thank you so so much.

Besvarelse fra Quote Detective

Besvarelse fra Quote Detective
Kelsey was great today helped me…
Kelsey was great today helped me resolve thing fast thanks

Besvarelse fra Quote Detective

Besvarelse fra Quote Detective
I’m really happy to give me you service…
I’m really happy to give me you service you are explaining very nicely clearly if they have more than 5 i can give you are very kind very good customer service uswell

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Do not buy any policy from this people…
Do not buy any policy from this people they are really impersonating FBI detectives , they have asked me silly questions ,like what my wife driving, or what panties I am wearing, or if I can give them my insurance number ? I have told them I can provide the share code from DVLA instead , never heard to provide insurance number ,he said I have a claim of 22k on my name which was never true , he tried to bump the price , I just got myself new policy for 2150£, with all the claims declared , the other broker did not asked me your detective mental questions. The guy on the phone was called Thomas Henstridge. Avoid this broker at all costs ,or it will cost your life savings .

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Great deal, great costumer service
I had a great experience with the costumer service today
They give me the best price ever and a guy named Marshal was professional, very helpful and explain everything with patiance and speaks clearly so i can understand everything. 100 star review for him! Really appreciated your help 🙏

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Kelsey was brilliant and very helpful
Kelsey was brilliant and very helpful. Got what I needed straight away.

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Avoid this company at all costs
Avoid this company at all costs. It took an exhausting 1 hour and 40 minutes just to explain my situation to them. To make matters worse, the agent dealing with me was completely unprofessional. He kept going on and off the phone, repeatedly saying "give me 2 minutes," but leaving me waiting for 15 minutes instead. I eventually had to tell him to just call me back. While he did finally call back like he promised, the actual service was shambolic.
Despite spending nearly two hours on the phone making everything crystal clear, they still managed to completely ignore my instructions. Today, they sent over a Statement of Fact (as seen in image.png) with entirely incorrect details, wrongly listing my licensing authority as Reigate and Banstead Borough Council.
My actual authority is Transport for London (TFL), and I got my PCO licence a week ago. To waste hours of my time, leave me hanging on the phone, and then issue a legally binding insurance document with the wrong licensing body is total negligence. This company does not care about your time or your livelihood. Absolute joke.

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Spoken to Hasan fab service
Spoken to Hasan to deal with taxi insurance. He was very patient and very polite and professional, explained everything clearly, an assett to your team. Very pleased he found us a deal. Thank you.

Besvarelse fra Quote Detective

Besvarelse fra Quote Detective
Great service
Hasan did a great job, explained everything clearly and sorted out my insurance in no time, answered all my queries promptly.

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I feel very comfortable with your agent…
I feel very comfortable with your agent Mr Hasan. He is very kind and professional.

Besvarelse fra Quote Detective
Terrible insurance company they will…
Terrible insurance company they will slander you horrible Welsh lady thinks she is a police officer they will dobble the price an use your past for an excuse she preformed a google search and and a matter not related to driving decided to double my insurance asked silly question will never use again I went with Adrian flux was half the price and half the hassle :)

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The way l was helped was so good it…
The way l was helped was so good it didn’t take that long.l was so happy.

Besvarelse fra Quote Detective
This was my first time booking…
This was my first time booking insurance as I am a first time driver and I had my experience with Aaron Corringan and he was an absolute star. You wouldnt even of known that he was recently employed with the company, it felt like he has been working there for a very long time.
He put me at ease with my purchase, he made sure I understood everything clearly and broke down every detail, so he made sure to check with his manager whenever he wasnt sure instead of telling me whatever I wanted to hear.
He was such a good help and out of all people, companies to go with, I am happy I went with Quote Detective. Thank you Aaron!
Big thank you to Huw as well!! Today on 11th June, I received a text message that concerned me and he helped me with the situation and solved it straight away. He put me at eased and made sure everything was sorted out for me and was very polite also. Thank you to you both !!

Besvarelse fra Quote Detective
Dette er Trustpilot
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