Quote Detective Anmeldelser 

1.799
•
TrustScore 4.5 ud af 5

4,5

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I have dealt with Quote Detective for two years, and I chose to go with the renewal they recommended. Mason and Thomas have been great, polite, and professional. The staff are patient and offer more s... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Amazing service from Callum. Got declined from multiple insurance companies but Callum helped get me the best priced policy around! Thanks a lot mate

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

It was easy and simple. Bradley wise was respectful and friendly. He helped me through the process and really ensured I felt valued, I would highly recommend for anyone else looking for insurance.

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Great experience with Huw! He did extra miles to achieve the result and keep me as much possible happy. The issue wasn’t on his side but the problem solved. Well done guys and for the Managment take... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Bilforsikringsselskab
  2. også i
  3. Forsikringsmægler
  4. Forsikringsvirksomhed

Skrevet af virksomheden

Quote Detective is an insurance intermediary devoted to driving down the cost of your insurance. Our team is made up of experts with extensive experience in the specialist motor insurance market. Using innovative pricing technology we deliver unique competitive prices to our customers and provide multi vehicle discounts. We are dedicated to getting it right for you first time. Friendly UK based call centres to help you along the way. Quote Detective operates in the following niche sectors of the non standard motor market: • High net worth individuals • Convicted drivers – both motoring and non motoring • High performance vehicles • Young drivers • Modified vehicles • Multi-car and Multi-vehicle policies


Kontaktoplysninger

4,5

Fremragende

TrustScore 4.5 ud af 5

2 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,5

Alle anmeldelser

(1.799)

369 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

I contacted QD customer services for… Taxi policy queries.

I contacted QD customer services for some queries regarding my taxi policy. Mr HUW was such a patient and helpful guy, he sorted all my queries. Great company and great staff. Very helpful. Thanks.

3. september 2026
Uopfordret anmeldelse
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Besvarelse fra Quote Detective

Good Evening,

Thank you for leaving 5 stars we are happy to see you were happy with our service especially Huw who will be thrilled to read this.
We hope this continues for many years to come.
If you require anything during your policy term then please don't hesitate to contact us.
Kind Regards
Carly

Bedømt til 1 ud af 5 stjerner

Basically a scam

Basically a scam, they pray on drivers who have been previously banned to provide ridiculous quotes and you then can’t speak to the people you’ve actually got your policy with instead you are left on their phone line for hours waiting. Seriously don’t bother.

2. september 2026
Uopfordret anmeldelse
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Besvarelse fra Quote Detective

Good Evening,

We are sorry to see that you are unhappy. we do currently have longer than usual hold times at the moment but all calls will be answered as quick as possible. Please also note we do have live chat on our website which you can go onto to speak to an advisor. If you would like us to investigate this please could you email more details to contact@quotedetective.com or pop onto our live chat? We want to help all out clients.
Kind Regards
Carly
Kind Regards
Carly

Bedømt til 5 ud af 5 stjerner

Good service

Jammie and shew been very helpful, Just took a policy, so far staff is quite polite .

1. september 2026
Uopfordret anmeldelse
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Besvarelse fra Quote Detective

Thank you so much for leaving this review, this is lovely to hear and hope this continues for many years to come.
-Liv

Bedømt til 1 ud af 5 stjerner

They are broker not the main insurance

They are broker not the main insurance, stay away from them if you want peace.
Someone I know got insurance on 26/08/26 at 2pm, he called to cancel by
4pm the same day, they told him they have to receive cancellation rate from the insurance before cancellation,
on 28/08/26, the insurance was cancelled and they charged him £221.23 for just 2 hours of insurance, 125 for administrative fees and the person on the phone couldn't explain what the remaining charges of £96.42 is for, she said she would ask the insurance and email back. The person now emailed them and will take legal action if they don't refund his right amount of money, they said he will wait for 30 days for refund. They are unbelievable, I have not come across such company in my life.

26. august 2026
Uopfordret anmeldelse
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Besvarelse fra Quote Detective

Good Morning, we do make all customers aware we are the broker and not the insurance company and we make all of our fees known during the sales call including any and all cancellation fees. We would in this case charge for a full days insurance as this has started and we cancel with effect 23:59. I would be more than happy to look into the fees as this does seem a bit steep for just one days cover, if you or your friend would like to reply to this message or give us a call / email we can look into the cancellation and give you a complete breakdown.
Many thanks
-Liv

Bedømt til 5 ud af 5 stjerner

Insurance Renewal 12 Month Update.

This is an update, 12 months on and I'm up for renewal on my taxi insurance, today Thomas sorted out my insurance, again the staff member was extremely friendly and helpful, he also beat other prices I had received elsewhere. We had a great conversation while going through the process of renewal which made it stress free and actually an enjoyable process which isn't something you would normally say while parting ways with money for insurance....

Can't recommend this company enough, give it a go for your renewals am sure you won't be disappointed!

28. august 2026
Uopfordret anmeldelse
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Besvarelse fra Quote Detective

Thank you so much for this review, we are so glad to hear you have renewed with us and we could beat all other prices. Thomas will be delighted to see this. Hopefully you continue to renew for many years to come have a great day
-Liv

Bedømt til 5 ud af 5 stjerner

Great experience from start to finish

Great experience from start to finish. The staff name is Carly she was professional, helpful, and responsive. They found a good policy at a reasonable price and made everything straightforward.

27. august 2026
Uopfordret anmeldelse
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Besvarelse fra Quote Detective

Thank you so much for leaving this review, we are glad to hear Carley could help you and she will be delighted to read this. Have a great day
-Liv

Bedømt til 5 ud af 5 stjerner

Hasan @ quote detective

Just taken a policy for taxi with quote detective spoke to Hasan and he was absolutely brilliant helped me throughout everything and even managed to get me a better deal and a better policy.
Genuinely spoke so politely and professionally he is a breath of fresh air and is very understanding and knowledgable with outstanding customer service skills.
Did me all the headache in his own time and rang me back with everything sorted.
I’m very thankful I spoke to him as I was very confused with what to do but again made it so easy and understanding.
Thankyou hasan for the support and help your a true asset to the company and I hope you all the very best.

27. august 2026
Uopfordret anmeldelse
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Besvarelse fra Quote Detective

Thank you so much for leaving this review, this is so nice to hear and im sure Hasan will be thrilled to read this. We hope this continues for many years to come. Have a great day
-Liv

Bedømt til 5 ud af 5 stjerner

Jimmy

Jimmy, 10/10, class. The last thing you want is to sit there and spend ages setting up insurance over phone when your sat in the car you’ve just bought at the dealership. Well, Jimmy was very professional and managed to go through all my details and set up my insurance properly super quick on my Leon FR. Exactly what you would want, I’ve had nothing but bad experience with insurance companies in the past but this guy has set a really good impression with this one. He gave me a lot of confidence in knowing how and what I’m covered for. Couldn’t rate this guy enough he needs a promotion or a bonus.

26. august 2026
Uopfordret anmeldelse
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Besvarelse fra Quote Detective

Thank you so much for leaving this review, we are so glad to hear Jimmy could help and he will be thrilled to read this as will his manager. We hope this continues for many years to come. Have a great day
-Liv

Bedømt til 1 ud af 5 stjerner

My reply to your 2 reply...I have had…

My reply to your 2 reply...I have had car insurance for over 40 years...NEVER has any company kept my deposit for more than 3 days if I chose to cancel...STOP making excuses as to why you can't return MY MONEY OF £395 immediately..its disgusting and inexcusable as there is absolutely no reason for you to hold on to it...you piss people off so much they cancel and then hold on to their £395 ...how many more people have you done this with eh???. Deliberately for no reason making excuses as to why you can't insure them after approving them then saying the documents are not right when they were fine then constantly threatening to cancel the insurance AFTER THE £396 is paid so you can make interest on it then piss people off enough then they cancel like i have ...and all those people you have done the same thing to and keeping their £395 deposit for a whole month....even my bank said its underhanded and if you dont return it they will retrieve it for me!!
Don't insure with these scammers earning interest on other people's money!!!!?

26. august 2026
Uopfordret anmeldelse
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Besvarelse fra Quote Detective

Good Evening,
We are sorry to see that you are unhappy with the policy you have taken out. We do make it clear during the sales call and welcome letter what documents are required and how long refunds can take. As we are a broker refunds can take up to 30 days as we need to wait for the insurer to send the money to us to pass to you subject to no claims or any payments in cycle clearing.
If you would like us to take a further look into this for you please email contact@quotedetective.com with some further information and we will be happy to investigate
Kind Regards
Carly

Bedømt til 5 ud af 5 stjerner

Need help finding a important document important …

Need help finding a important document a man called huw from customer service was so so helpful thanks again huw 5 star service of huw and quote detective 😄

26. august 2026
Uopfordret anmeldelse
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Besvarelse fra Quote Detective

Thank you so much for leaving this review, Huw will be thrilled to read this and we are so glad he could help. Have a great day
-Liv

Bedømt til 5 ud af 5 stjerner

Customer service very helpful

Customer service very helpful, friendly and profesional, the staff membrem Hasan made the whole process easy and explained to me very clearly. Highly recommended!

26. august 2026
Uopfordret anmeldelse
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Besvarelse fra Quote Detective

Thank you so much for leaving this review, this is great to hear that Hasan could help and hope this continues for many years to come
Have a great day -Liv

Bedømt til 5 ud af 5 stjerner

Hassan was amazing

Hassan was amazing. Explained everything perfectly and got me the insurance I wanted. 10/10 service.

25. august 2026
Uopfordret anmeldelse
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Besvarelse fra Quote Detective

Thank you so much for leaving this review, we are glad to hear Hasan could help and hope this continues for many years to come. Have a great day
-Liv

Bedømt til 5 ud af 5 stjerner

Huw was very helpful and quick in…

Huw was very helpful and quick in solving my issue.

25. august 2026
Uopfordret anmeldelse
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Besvarelse fra Quote Detective

Thank you so much for leaving this review, Huw will be thrilled to see this. have a great day
-Liv

Bedømt til 5 ud af 5 stjerner

Exceptional service from the team

Exceptional service from the team. I had troubles finalising my insurance and had to call multiple times and i was treated very professionally by Mason, Max and Hasan. They ensured exceptional quality of service.

24. august 2026
Uopfordret anmeldelse
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Besvarelse fra Quote Detective

Thank you so much for leaving this review, glad to hear the boys could help and they will be thrilled to read this. Have a great day
-Liv

Bedømt til 5 ud af 5 stjerner

Hasan was incredibly helpful and polite…

Hasan was incredibly helpful and polite in finding the perfect cover for me. Thank you Hasan

24. august 2026
Uopfordret anmeldelse
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Besvarelse fra Quote Detective

Thank you so much for leaving this review, its great to see Hasan could help and i will pass this on to him and his manager. Have a lovely day
-Liv

Bedømt til 5 ud af 5 stjerner

Solution provider

I am very happy that HUW has provided best customer services, he was very polite and helpful throughout conversation and he sorted out my queries

24. august 2026
Uopfordret anmeldelse
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Besvarelse fra Quote Detective

Thankyou so much for this review, its lovely to see Huw could help and hope this continues for yourself. Have a great day
-Liv

Bedømt til 5 ud af 5 stjerner

Ask for merrick

Right I do not do reviews however I need to review this incredible company, Merrick Agbaso was the staff member dealing with my case. Let me say something if you call up and want to get insured he is the man to ask for. You can have a laugh with him while he gets the best possible deal. NO BRAINER CALL AND ASK FOR MERRICK

21. august 2026
Uopfordret anmeldelse
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Besvarelse fra Quote Detective

Thank you so much for leaving this review, this is so lovely to read and im sure Merrick will be thrilled to read this. Hope you have a lovely day
-Liv

Bedømt til 1 ud af 5 stjerner

Price increase from comparethemarket

Wasted an hour chatting on the phone. Reps are back and forth to the undertakers. Undertaker wanted to up the price of the premium by adding goods insurance on my policy. I only play golf once every two weeks i dont need it. No thanks

21. august 2026
Uopfordret anmeldelse
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Besvarelse fra Quote Detective

Good Morning, we not need to add to goods in transit for you to play golf so im not sure what has happened here. We would only need to add goods in transit if you are carrying goods for a business or maybe tools for you to do your job but not for playing golf. Can you please email us some information so we can locate your quote and see why this was changed?
Many thanks
-Liv

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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