I’ve been using them for several years. It was great at first but for over a year the connection is often only 1 of 4 bars. I often do more calls via WiFi (via my phones ability to make WiFi calls) th... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I spoke with Sherry today at PT who helped me out with an issue/request and she was so sweet and extremely knowledgeable. She asked just the right questions in order to understand what I needed and qu... Se mere
The customer service team does a good job at troubleshooting with the customer, even if you are not buying a new phone from their company. My experience with them has always been pleasant as they are... Se mere
Writing on behalf of a friend of mine who I was helping with her phone. We had to setup an Apple Watch. This was one of the most pleasurable experiences I have had with a cell carrier in some time (I... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
At PureTalk, we believe that you shouldn't have to compromise on your wireless service or your values. We are a proud, veteran-led American company dedicated to providing premium wireless service on the same nationwide 5G network as one of the big guys, but at a fraction of the cost. Our mission is to put people before profits, delivering honest, transparent, and affordable mobile solutions without any hidden fees, contracts, or overage charges. We understand how important it is to stay connected to your family, friends, and business. What truly sets us apart isn't just our reliable nationwide coverage; it's our unwavering commitment to exceptional customer care. When you call us, you are guaranteed to speak with a highly trained, 100% US-based customer service team who genuinely wants to help you. We pride ourselves on creating a hassle-free experience that values your time and your hard-earned money, ensuring you always feel supported and appreciated as part of our family. Whether you need a basic plan for essential communication or a robust data package for streaming and working on the go, we have you covered. Best of all, we offer a range of flexible options to fit any budget, including plans starting at $24.99/mo. By choosing us, you are supporting a company that champions family, community, and the American spirit. We are dedicated to providing smart solutions and real savings for hardworking people. Switch today and experience the difference of a provider that puts you first. PureTalk, a wireless company that actually stands for something.
Why PureTalk
Skrevet af virksomheden
- Customer service, right here in the USA
- We believe in America and in creating jobs for Americans. That’s why, unlike other big businesses that offshore to save a buck, our friendly customer service team is based right here in the U.S.
- No contracts or overage fees
- You deserve better from your wireless company, not to be pigeonholed into an unlimited data plan you don’t need. That’s why we offer plans starting at $24.99 with no contracts and no hidden fees.
- Deeds. Not words.
- You can say a lot of things. Doing them is harder. Deeds, Not Words reflects PureTalk’s belief that values mean nothing without follow-through. By partnering with organizations that serve Veterans and champion American work ethic, we turn shared beliefs into measurable results. When an organization like AWP calls and says an individual needs help, we send it without hesitation. Less talk. More doing. Every single time.
30-day money back guarantee
Love our service or your money back.
We know that making a big purchase is a big deal. You work hard for your money and if you spend it on something that doesn't meet your needs, that's a big problem. That's why PureTalk offers a 30-day Money Back Guarantee, so there's no risk when you sign up. You can make the switch without breaking a sweat. We're confident you'll love your PureTalk service, but if we're wrong, just give us a buzz. Let us know that you need a refund, and we'll make things right.
Kontaktoplysninger
11100 Alcovy Road, 30014, Covington, USA
- (877) 820-7873
- trust@puretalkusa.com
- www.puretalkusa.com
4,3
Fremragende
5 t anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 66 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I've had puretalk for years and couldn't be happier! The service is great no issue whatsoever. Currently im moving my wife's phone her mother's phone and dad's phone ( both on thier 90's) .
Best customer service without question. The only reason I've needed to talk to them is because im moving other family members phone to them. No wait time before they answer, easily understandable, always answer questions without transferring. Today Jessica was extremely helpful on moving a tablet over from att. Low price, no hassle, best customer service, I can't believe att even competes with them cause they beat att by every measure.
17. april 2026
Uopfordret anmeldelse
Besvarelse fra PureTalk
Hi, Todd! Thank you for the kind words! Our goal is to pair top-tier support with plans that actually fit a family budget, so it’s rewarding to know we delivered for you. We truly appreciate your business and are proud to be your new service provider. - A.M.
My voice-mail box was locked,date & time stamp was off
My voice-mail box was locked. The Puretalk Support team helped me get it unlocked. Updating my software was helpful. Then I needed help getting my date and time stamp turned back on in my voice-mail. Shayna was able to walk me thru the steps when I called in on my 2nd phone to tech support. Thank you, Shayna! They are all courteous, helpful and friendly. Puretalk has always provided reliable service and sometimes it might take some time in resolving my phone issues, but it is usually because I have difficulty explaining myself, and still they are pleasant and patient with me. I am very happy with Puretalk as my mobile carrier.
17. april 2026
Uopfordret anmeldelse
Besvarelse fra PureTalk
Hi, Lynn! We’re so glad to hear that Shayna and our Technical Support team could get your voicemail back on track! Our goal is to make sure your experience is seamless, and knowing we hit the mark for you truly made our day. Thanks for being part of the PureTalk family—we’re happy to have you with us! - A.M.
DO THIS TODAY
Exactly the same service as far as coverage. Cost cannot be beat. Customer service a pleasure, you can understand them!! No more hoping the rep has been to accent school. Just dumb not to switch. Same as cable TV, I should have done this years ago. USA!
16. april 2026
Uopfordret anmeldelse
Besvarelse fra PureTalk
Hi, W Grover! We are thrilled to hear you’re enjoying excellent coverage, helpful support, and a lower monthly bill. Thank you for choosing PureTalk and for taking the time to share your experience! We truly appreciate your business. - A.M.
Great service
Great service, knowledgeable people, the best prices
15. april 2026
Uopfordret anmeldelse
Besvarelse fra PureTalk
Hi Becky! We're excited you've had an excellent experience with PureTalk! Be sure to let your friends and family know about our superb service and value, as we offer a $50 referral credit on your monthly service bill. Please visit https://www.puretalk.com/customer-referral-program to learn more about our referral program. Thank you for your feedback and for being a valued PureTalk customer! We truly appreciate your business! -M.S.
Customer service response to resolve my…
Customer service response to resolve my issue within 30 seconds
19. december 2025
Uopfordret anmeldelse
Besvarelse fra PureTalk
Hello! We know your time is valuable, so we make it a priority to provide quick, effective solutions. Did you know we offer a $50 referral credit towards your monthly bill? Please visit https://www.puretalk.com/customer-referral-program to learn more about our referral program. Thank you for your feedback and for being a valued PureTalk customer! We truly appreciate your business! -M.S.
Pure talk is a very great and very…
Pure talk is a very great and very helpful phone company. Hey, very security minded and I have no problems with them for years. I think they're the greatest phone company around. They already have your security in mind always get a pin number. And make sure that you stay in contact with them. For any reason, you need help, they are very willing to help you. They're just pleasant to work with and the reception and everything with my phone is perfect. They've upgraded me at least twice, without even me asking they've given me Extra Stuff, just because I've been with them for a long time, I would definitely tell people to switch to pure talk.
12. april 2026
Uopfordret anmeldelse
Besvarelse fra PureTalk
Hi, Eric! We're thrilled to hear you're enjoying your service and getting excellent customer support! Did you know you could earn a $50 credit for referring family and friends? You may visit https://www.puretalk.com/customer-referral-program to learn more about our referral program. Thank you for your feedback and for being a valued PureTalk customer! We truly appreciate your business. - A.M.
Reverent service at Half the Price!!!!
Reverent service at Half the Price!!!!
Prompt and courageous service, kudos Ashley!!
11. april 2026
Uopfordret anmeldelse
Besvarelse fra PureTalk
Hi, Madhu! Thank you so much for the wonderful feedback! It’s great to know that you’re enjoying your experience and that Ashley was able to provide the level of support we strive for. We value your business and are proud to have you with us at PureTalk. - A.M.
Stephanie & Destiny Were Excellent
Stephanie & Destiny helped me fix a problem with iphone not sending text messages to android phones. Both were excellent - friendly, knowledgeable, patient!
Thanks!!
12. april 2026
Uopfordret anmeldelse
Besvarelse fra PureTalk
Hi, Dan! It's fantastic to know Stephanie & Destiny provided an amazing customer service experience! We love recognizing our top-performing agents and will share your feedback with them and our leadership team. Thank you for your feedback and for being a valued PureTalk customer! We truly appreciate your business! - A.M.
Great telephone company
They were extremely easy to get a hold of. Every time I called I was speaking with an American. They didn't try to pressure me into buying something I didn't want, they just helped me with what I needed, it was very refreshing!!!!
10. april 2026
Uopfordret anmeldelse
Besvarelse fra PureTalk
Hi, Mary! We’re so glad to hear our US-based team hit the mark for you! Providing top-tier support is what we strive for every day. Thank you for being a part of the PureTalk family—we truly appreciate your business! - A.M.
Helped set up new Voicemail
The Customer Service and Technical Services Reps were very patient with me in helping me set up my new Voicemail service.
10. april 2026
Uopfordret anmeldelse
Besvarelse fra PureTalk
Hi, Jim! Thank you for the great feedback! We’re thrilled our team could assist with your voicemail setup. We appreciate your business and are proud to have you as a PureTalk customer. - A.M.
PureTalk has surely met my needs
PureTalk has surely met my needs. I’d had Verizon for close to 25 years, but they would always raise my rate after guaranteeing they wouldn’t. It got so out of hand that I decided to go with PureTalk. They’ve had very good customer service and the price is excellent. My phone service is also very good. I’m a happy customer and wish I’d made the change years before I did.
10. april 2026
Uopfordret anmeldelse
Besvarelse fra PureTalk
Hi, Elaine! It’s wonderful to know that you’re enjoying both our customer support and the savings on your monthly plan. We truly appreciate your feedback and your business. Thank you for being a valued PureTalk customer! - A.M.
Been a customer for 4years customer…
Been a customer for 4years customer service is great 👍🏻
10. april 2026
Uopfordret anmeldelse
Besvarelse fra PureTalk
Hi, Scott! Thank you for your 5-star review and for being a loyal PureTalk customer! We truly appreciate your business. - A.M.
You're talking very cheap
You're talking very cheap, a reasonable official. And reliable and they support veterans. It was very easy to connect my call customer service and they help me connect over the phone. And it took about 15 minutes. I was done. And right from the start, I have 5 bars already. The best less than verizon, a team mobile or spectrum
8. april 2026
Uopfordret anmeldelse
Besvarelse fra PureTalk
Hi, Ricky! We’re so glad to hear you're having a great experience! Knowing our support team hit the mark for you truly makes our day. Thanks for being part of the PureTalk family—we’re happy to have you with us! - A.M.
I have had PureTalk for nearly five…
I have had PureTalk for nearly five years and have been very pleased with their pricing and customer service. I highly recommend them.
10. april 2026
Uopfordret anmeldelse
Besvarelse fra PureTalk
Hello! It's great to hear you're enjoying our customer support and affordable prices! As a valued PureTalk customer, you can earn a $50 credit for each friend or family member you refer. Learn more at https://www.puretalk.com/customer-referral-program. Thank you for choosing PureTalk! - A.M.
Nicole was professional and patient and…
Nicole was professional and patient and helped to resolve my phone problems
8. april 2026
Uopfordret anmeldelse
Besvarelse fra PureTalk
Hello Mike! Thank you so much for the five-star review! We are so happy to hear that Nicole was able to provide the professional and patient support you needed to get your phone problems resolved.
We make it our goal to ensure every interaction is as helpful and stress-free as possible, and we will be sure to pass your kind words along to Nicole and her supervisor. Thank you for your feedback and for being a valued PureTalk customer! We truly appreciate your business! -M.S.
It has taken months to get the correct…
It has taken months to get the correct fix on my line. Still unsatisfactory.
It took 1 call, 1 person ( who I actually could understand) and less then 10 minutes to switch and keep everything in tact.
Most excellent experience with customer service in a phone service I’ve had.
I never knew how much of a circus getting phone service was, but you e shown me that none of it was necessary. I can just call you!
Thank you
3. april 2026
Uopfordret anmeldelse
Besvarelse fra PureTalk
Hi, Logan! We're so glad to hear our team hit the mark! Providing that level of support is exactly what we strive for. Thank you for the kind words and for being a part of the PureTalk family—we truly value your business! - A.M.
I love that their customer service base…
I love that their customer service base is in the USA! You can understand them and they are always friendly and helpful
8. april 2026
Uopfordret anmeldelse
Besvarelse fra PureTalk
Hi, Kelly! It's great to know that you're enjoying our US-based customer support! Thank you for your feedback and for being a valued PureTalk customer! We truly appreciate your business. - A.M.
PureTalk provides the same excellent…
PureTalk provides the same excellent service at a fraction of the cost of the major carriers. We’re retired and needed to reduce costs, where possible, and PureTalk, a veteran owned company, has achieved this for us. Their customer service agents are the best and are easily understood, because they are US based.
8. april 2026
Uopfordret anmeldelse
Besvarelse fra PureTalk
Hi Kimberly! We're excited you've had an excellent experience with PureTalk thus far. Be sure to let your friends and family know about our superb service and value, as we offer a $50 referral credit on your monthly service bill. Please visit https://www.puretalk.com/customer-referral-program to learn more about our referral program. Thank you for your feedback and for being a valued PureTalk customer! We truly appreciate your business! -M.S.
If PT continues to block my VPN…
If PT continues to block my VPN provider I will change carriers after 7 years of hassle free use.
8. april 2026
Uopfordret anmeldelse
Besvarelse fra PureTalk
Edited 04/14/2026:
Hello! We wanted to follow up as we haven't heard back from you regarding our previous message.
We want to ensure everything is working perfectly for you, so if you are still experiencing any issues, we would love the opportunity to help. Please feel free to reach out to our Technical Support team directly at 770-818-3918 whenever you have a moment.
We're here to support you and look forward to getting everything resolved. -M.S.
Hello! We are very sorry to hear about the trouble you've been having with your VPN. We truly value your seven years of loyalty, and it is certainly our goal to keep your service hassle-free just as it has been in the past.
We do not have a policy to intentionally block VPN providers, though technical configurations or security updates can sometimes cause unexpected connection issues. We would love the opportunity to look into this for you and see if there is a specific setting we can adjust to get your VPN back up and running.
A separate message has been sent to gather your information so we can troubleshoot this together and ensure you remain a satisfied member of our community. Thank you for your feedback and for being a valued PureTalk customer! We truly appreciate your business! -M.S.
I was able to talk with a real person…
I was able to talk with a real person who is in the USA. Bridget was very helpful and personable.
7. april 2026
Uopfordret anmeldelse
Besvarelse fra PureTalk
Hi, Ruth! We’re so glad to hear you had a great experience! It’s wonderful to know that Bridget was able to provide the excellent support you deserve. We take a lot of pride in our US-based team, and feedback like yours really makes our day. Thank you for being part of the PureTalk family! - A.M.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.