I am currently getting 3 vehicles through services and MOTs. There is a particular mechanic at Westbury who has given me exceptional customer service. Unfortunately I have not learnt his name yet. H... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Protyre Westbury. Had two front tyres fitted with Protyre, first time i've been there, impressed. All the staff very friendly and approachable, in particular the fitters who were generous with their... Se mere
Virksomheden har svaret
We received great service from Protyre in Westbury. The car was in for an MOT on a Friday, quite close to closing, and it needed tyres to pass the MOT. It was agreed that the tyres would be done on t... Se mere
Virksomheden har svaret
A Review by Stella Leeder On Monday 13 July I tried to make contact with Westbury Protyre by phone, on both occasions I waited 30mins and again later 20min, and nobody answered. The next day I sen... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Protyre Autocare - Westbury
Skrevet af virksomheden
Skrevet af virksomheden
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Kontaktoplysninger
Station Road, Westbury, BA13 3JS, Westbury, Wiltshire, Storbritannien
- 01373 825800
4,5
Fremragende
2 t anmeldelser
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Besvarelse fra Protyre Autocare - Westbury
Dear Gillian,
Thank you for bringing this to our attention.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Besvarelse fra Protyre Autocare - Westbury
Hello Mr Richards,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Westbury branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Besvarelse fra Protyre Autocare - Westbury
Hello Lynda,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Westbury branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Besvarelse fra Protyre Autocare - Westbury
Hello Lindsey,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Westbury branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Very happy.
Protyre have fitted tyres to my Motorcycles and cars before. This time I took my new Nissan Ariya for a wheel alignment. The lads were chatting and positive telling me what they were doing and why. I also had a weird brake noise which they were trying to fix for free. All sorted and happy. Only cost eighty quid for both front and back so took some beer as a thank you. Cheers.
12. juni 2026
Uopfordret anmeldelse
Besvarelse fra Protyre Autocare - Westbury
Hello Paul,
We're so glad to hear about your positive experience with our team in centre. It's wonderful that our colleagues kept you informed and even helped with the brake issue. Thank you for your kind gesture!
Best regards,
Eddie
Customer Care - Protyre
Staff were very helpful and friendly
Staff were very helpful and friendly. The service was excellent and very quick. Gave me very good price for my aircon regas.
12. juni 2026
Besvarelse fra Protyre Autocare - Westbury
Hello Mr Crocker,
We would like to thank you for sharing your feedback regarding the service you received at our Westbury branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Great service
Great service. Big choice. Friendly and efficient staff. Full set of new tyres fitted in 30 minutes. Great job Protyre Westbury.
8. juni 2026
Besvarelse fra Protyre Autocare - Westbury
Hello Steve,
We would like to thank you for sharing your feedback regarding the service you received at our Westbury branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Car was released unserviced the next…
Car was released unserviced the next day, despite advice (incorrectly) that it had been.
5. juni 2026
Besvarelse fra Protyre Autocare - Westbury
Dear Timothy,
Thank you for bringing this to our attention.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kind regards,
Eddie
Customer Care - Protyre
Alarm going off constantly
Alarm going off constantly, disturbing neighbours day and night.
4. juni 2026
Uopfordret anmeldelse
Besvarelse fra Protyre Autocare - Westbury
Dear Zoe,
Thank you for notifying us of your concerns.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Kayleigh
Customer Care - Protyre
re filled air con with gas and was…
re filled air con with gas and was struggling to fill properly. at the end he said if it does not work i can give you a number of a mobile guy would will have the correct gas for cleaning out the system. lol
also the very young staff were swearing on the shop floor not very professional at all
3. juni 2026
Besvarelse fra Protyre Autocare - Westbury
Dear Mr Norris,
Thank you for sharing your experience.
We can confirm that your concerns have been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
Pros and Cons
Pros : Puncture repaired to satisfaction. Obtained a prompted same day appointment.
Cons: I was told it would be a 20-30 minute wait but that turned out to be an hour. I thought the repair cost was expensive at £30
1. juni 2026
Besvarelse fra Protyre Autocare - Westbury
Dear David,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Westbury branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
…battery fitted with a smile
I pre ordered a battery for my ford Kuga we which was fitted at Westbury pro tyres this was carried out efficiently by a fitter who had not previously done a Kuga but even though not the easiest of fitting fitted with a smile and reset all the electronic systems as required Well done to all involved will use again probably tyres
26. maj 2026
Easy drop off
Easy drop off, and polite phone call to inform me that the car was ready for collection.
25. maj 2026
Polite
Polite, prompt, friendly and reliable as always. They’ve always been fair and reasonable on price
22. maj 2026
Great service from the team at Protyre…
Great service from the team at Protyre again this week, booked me in with an urgent issue and got me back on the road within the hour!
21. maj 2026
Uopfordret anmeldelse
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