The new manager handled the problem I had extremely well. His customer care attitude was brilliant….. His attitude is rarely seen today…. The problem was mine but he owned it!! 10/10 I’m so gla... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Fair service. They started the maintenance at the booked time. Clear and fair communication from the staff, proper care about the car. I have many good experience with protyre.
Virksomheden har svaret
Called in adhoc on a bank holiday Monday morning with a balding but not quite illegal front tyre, had a big journey coming up so just made an enquiry. After a quick chat and a quote, 25mins later on... Se mere
Responsive to my request and immediately checked tyres without having booked appointment. Helpfully discussed, to make decision on purchase of new tyres. Rather a long wait, but I recognise they had f... Se mere
Virksomhedsoplysninger
Om Protyre Autocare - Thetford
Skrevet af virksomheden
Skrevet af virksomheden
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Kontaktoplysninger
Unit 4, Telford Way, IP241HU, Thetford, Storbritannien
- 01842 763663
4,6
Fremragende
1 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Had interim Service
Had interim Service, but very next day car wouldn't start, screen telling me workshop needed. On electrical fault, went back and they said they’d sorted the issue. Went to work, at end of day car wouldn’t start again Lots of flashing saying driver assist not working etc. Left it awhile and an hour later started. Took back in this morning, now been told electrical fault which is to complicated for them . I have now booked into another garage. I won’t be using you again!!
25. maj 2026
Besvarelse fra Protyre Autocare - Thetford
Dear Rita Jones,
Thank you for bringing this to our attention.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
Fantastic Garage!
Would Highly recommend the guys at Protyre!
They were amazing at helping me solve the issues with my car and always made sure I was booked in as soon as possible to fix it! Can’t Thank them enough for all their time and efforts! Great bunch of guys! 10/10!!
18. maj 2026
Besvarelse fra Protyre Autocare - Thetford
Hello Josh,
We truly appreciate you sharing your positive experience with us. We're so glad our team in centre could help resolve your car's issues promptly. Thank you for your kind words and for recognising their efforts!
Best regards,
Eddie
Customer Care - Protyre
Always good and helpful with advice etc…
Always good and helpful with advice etc staff and manager always treat you well
12. maj 2026
The team went out of their way to keep…
The team went out of their way to keep me fully informed and carried out the work super quickly and efficiently to get me back on the road.
18. maj 2026
Staff are very good happy with work and…
Staff are very good happy with work and price. Would use them again
13. maj 2026
Quick and efficient service
13. maj 2026
Been using them for MOT's and tyres …
Been using them for MOT's and tyres all the time since got my license. Very pleased. Staff is amazing too
11. maj 2026
The guy who met me and served me was…
The guy who met me and served me was polite and knowledgeable, they fitted me in on a bank holiday weekend, what more can I say, Excellent!
6. maj 2026
Slow service
4. maj 2026
Besvarelse fra Protyre Autocare - Thetford
Dear Paul,
Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Friendly staff
Friendly staff. Good service as usual. Just an MOT this time. Good price. Received an email when done.
29. april 2026
GOOD SERVICE…
Looked after we'll while waiting for MOT even gave me a coffee and checked l was ok while waiting.
Have used them since the took o er from Thetford Tyre znd Exhsust and find them very helpful
29. april 2026
James , a customer
Hi,
I arrived at the time mention and person on desk was nice and helpful and said how long car would take for MOT. And will be back for a service also.
James.
27. april 2026
People are what is important!
People, in my opinion, are what make a company great or not so great. I can not thank the team at Thetford enough for their kindness and willingness to help me sort out my Son's Tyres. I worry enough about his illness and how it affects him without having to worry about whether his vehicle is roadworthy when he is out in it. So I really appreciated the extra mile the Thetford team went for us. We had a few issues with our order, but nothing was too much trouble for the Guys there. Protrye should be proud of the team they have at the Thetford Branch.
15. april 2026
good service
15. april 2026
It’s always a pleasure to see you all
It’s always a pleasure to see you all, and a Happy and Helpful Garage Service,Work is always Satisfactory to our Knowledge and We appreciate your Happy Friendly Atmosphere.
13. april 2026
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.