Already written a review for this. Company replied saying they would phone but guess what didn’t bother. Then trust pilot has asked for another review maybe to remove the original. Poor show by trust... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Fantastic service from the team in Stourbridge, quickly providing the battery I needed at a good price, along with additional checks to make sure my vehicle was fully functional. Will definitely be us... Se mere
Virksomheden har svaret
I was greeted by the friendly receptionist and had a delicious hot chocolate dwhile I waited a very short while for new wipers to be fitted to my car and the screen wash refilled. Very good efficient... Se mere
Virksomheden har svaret
I liked that I could book an appointment, so less waiting time. Tyre changed promptly. Tracking checked and retracked. Fault with car pointed out by tracking engineer. Car is handling much better.... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Protyre Autocare - Stourbridge
Skrevet af virksomheden
Skrevet af virksomheden
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Kontaktoplysninger
Camp Hill, Wordsley, DY8 4AF, Stourbridge, West Midlands, Storbritannien
- 01384 261215
4,8
Fremragende
1 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Speedy and efficient service
29. oktober 2025
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Professional, highly recommended
Land River part was sourced quickly and at a reasonable price after waiting 7 weeks for another garage to sort out.
23. oktober 2025
Besvarelse fra Protyre Autocare - Stourbridge
Hello Juliana,
We would like to thank you for sharing your feedback regarding the service you received at our Stourbridge branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Excellent Service
It felt good to return to this organisation following their closure after a fire. They have always given me excellent service and I'm glad to return their loyalty.
24. oktober 2025
Besvarelse fra Protyre Autocare - Stourbridge
Hello Mrs Thompson,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Stourbridge branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Excellent customer service ,explained…
Excellent customer service ,explained the problems with my car and gave me a detailed quotation.
22. oktober 2025
Besvarelse fra Protyre Autocare - Stourbridge
Hello Andy,
We would like to thank you for sharing your feedback regarding the service you received at our Stourbridge branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Besvarelse fra Protyre Autocare - Stourbridge
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stourbridge branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Brilliant quick service and pleasant…
Brilliant quick service and pleasant people to deal with. Very helpful.
22. oktober 2025
Great online website
Great online website, so easy to find the tyre you need and book the exact time you want it fitted, service on the day of fitting was excellent, would highly recommend them.
22. oktober 2025
Great service
Glad to see Protyre Stourbridge open after so long.
Donna and the team providing an honest and valuable service to the DY8 area once again.
I have always put my full faith in their knowledge and guidance for my family's vehicles as well as my own.
Great service as always
16. oktober 2025
Besvarelse fra Protyre Autocare - Stourbridge
Hello Warren,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Stourbridge branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Booked an appointment for wheel…
Booked an appointment at Audnam for wheel alignment using their app which was very good. Result was a very happy customer and a detailed report which was extremely informative.
Always helpful staff and willing to help.
Good to see you back!
15. oktober 2025
Great customer service
Spoke with Jake about a new battery, Jake had to order a battery in, this was all done and fitted within the same morning, great customer service thanks chemix.
13. oktober 2025
Besvarelse fra Protyre Autocare - Stourbridge
Hello John,
We would like to thank you for sharing your feedback regarding the service you received at our Stourbridge branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Besvarelse fra Protyre Autocare - Stourbridge
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stourbridge branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Welcomed in by friendly staff who…
Welcomed in by friendly staff who explained what would be happened and approximate timing and refreshments offered.
11. oktober 2025
Went in with an issue underneath my…
Went in with an issue underneath my car. Was looked at immediately and fixed within 10 minutes. Great service
8. oktober 2025
Besvarelse fra Protyre Autocare - Stourbridge
Hello Mr Parsons,
We're happy to hear that the team in centre were able to promptly diagnose and resolve the issue with your car. Thank you for your positive feedback and for recognizing our team's efficient service!
Best regards,
Eddie
Customer Care - Protyre
Service impeccable
Service impeccable.
Staff very friendly and knowledgeable.
Coffee and cakes excellent.
13. oktober 2025
Service - what service!
My daughter had a service with you, her brakes were fine apparently and didnt need any attention for another 14,000 miles. Ten weeks later she had an MOT, which failed, as there were NO brake pads or discs, just metal! She had done about 1,000 miles during this time, so they should have been in this state. The engineer that did the MOT actually kept them to show her and he said he didnt know how she had been braking! I have email Protyre TWICE to try and discuss this, but they havent replied! I have now spoken to Trading standards, as this is VERY dangerous.
11. januar 2024
Uopfordret anmeldelse
Besvarelse fra Protyre Autocare - Stourbridge
Dear Helen Blandford,
We would really appreciate the opportunity to investigate; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your daughter's vehicle registration and a contact number, Higher Management will then be in touch.
Kind regards,
Phoebie
Customer Care - Protyre
Cancelled my MOT booking via email
Cancelled my MOT booking via email, no explanation leaving me up the messy creek.
Not to be trusted.
3. april 2024
Uopfordret anmeldelse
Besvarelse fra Protyre Autocare - Stourbridge
Dear Chris Lansbury,
Thank you for notifying us of your concerns.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kindest regards,
Georgia
Customer Care - Protyre
Great service and Good prices
27. marts 2024
Very helpful staff
20. marts 2024
Very Informative
14. marts 2024
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.