Super team , great communication and prices when you pre book on line. Excellent customer service and car was ready before due collection time with a full breakdown verbally and written on work carrie... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Reliable and trustworthy. They charged a fair price, conducted themselves professionally and did exactly what they said they would. They didn't look for additional work and treated me with respect.
I booked in for a battery check Thursday night, took it in 8.30 Friday morning and the battery was checked and changed before 12. I have been going to Southam Tyres for a couple of years now and won't... Se mere
Virksomheden har svaret
Have been using ProTyre Southam for last 3 years for my MOT, Service and other repairs. Honest Garage, Explain everything clearly and charge accordingly.
Virksomheden har svaret
Virksomhedsoplysninger
Om Protyre Autocare - Southam
Skrevet af virksomheden
Skrevet af virksomheden
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Kontaktoplysninger
Southam Drive, Southam, CV47 0RB, Southam, Warwickshire, Storbritannien
- 01926 813510
4,7
Fremragende
1 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
MOT experience very straightforward
MOT easy to book, and work was completed in a timely manner. Would happily use again.
17. december 2025
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Besvarelse fra Protyre Autocare - Southam
Dear Garrath King,
We appreciate you taking the time to share your positive experience you had with our team at our Southam branch.
We're happy to hear that we've consistently met your expectations over the years.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer Care- Protyre
Car breakdown at the wrong time.
Unable to get my car to the schedule booked in time due to a breakdown. Protyre were extremely understanding, and let me re-book at a time thatsuited me. A second tyre was also replaced when a slow puncture was identified and unknown to me.
Great team, very helpful.
25. november 2025
Friendly and efficient service…
Friendly and efficient service completed in short time
15. december 2025
Good service thank you
8. december 2025
Besvarelse fra Protyre Autocare - Southam
Hello John,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Southam branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Follow up customer service
Booked an MOT which was fine, car failed on a couple of items and was told I'd be given a quote for repairs either later that day or the day after. Hadn't heard anything by the following lunchtime so rang up. Spent 10 minutes on hold and then instead of them answering the phone it was picked up and immediately replaced on the cradle. Did the service I asked for, but the follow up customer service was pretty poor
28. november 2025
Besvarelse fra Protyre Autocare - Southam
Dear Mr Ibbs,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Southam branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Not Trustworthy, beware
My car went in for an MOT/Service to the Southam branch and suffered a major electrical fault whilst in their care.
They tried to diagnose/fix the fault (without my knowledge) but failed.
They then decided to play all innocent when I reported the fault to them and were doing me a favour to take a look.
They spent another day trying to fix it, but failed.
At that point I thought they had been decent, but then reviewed my dashcam footage and found out the truth.
Shocking.
I'm now left wth an unsafe car to fix and currently waiting for my complaint to be dealt with.
A week in , the ProTyre managers haven't even got in contact. Great customer service.
19. november 2025
Uopfordret anmeldelse
Besvarelse fra Protyre Autocare - Southam
Dear Dave,
Thank you for bringing this to our attention.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Eddie
Customer Care - Protyre
MOT Booking
Got my MOT booked in (online) within the week with no hassle at all... The staff were helpful, friendly and the whole drop off, MOT, handing back process was as smooth as you like - Thank you!
24. november 2025
When I arrived at Southam I needed a…
When I arrived at Southam I needed a new tyre urgently as I was using a replacement spare tyre after a burst tyre
The man behind the desk was so kind and helpful. He arranged for the tyre to be replaced within an hour and a half and rang me when it was ready. No wonder I go there regularly.
17. november 2025
Seemless from arrival to handing the…
Seemless from arrival to handing the keys back.
Not my ususal Protyre location but for some reason the tyres I wanted to order, (to match the other axle) could not be ordered online to my closest fitting centre. Would be interested to know why this was.
17. november 2025
Great service in Southam
Tyres bought & fitting date booked online. Fitting garage very efficient - all good
14. november 2025
Kieran the manager was extremely…
Kieran the manager was extremely helpful in arranging the timely fitting of a replacement coil spring.
15. november 2025
Besvarelse fra Protyre Autocare - Southam
Dear Gennaro Varriale,
We're happy to hear that the replacement coil spring fitting was arranged promptly and efficiently at our Southam branch .
We appreciate your positive feedback and are grateful for your review.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer Care - Protyre
The tyres were replaced quickly and the…
The tyres were replaced quickly and the reception kept me informed during the process .
20. oktober 2025
Besvarelse fra Protyre Autocare - Southam
Hello Duncan,
We would like to thank you for sharing your feedback regarding the service you received at our Southam branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Besvarelse fra Protyre Autocare - Southam
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Southam branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Dishonest and generally awful service.
Worse customer service I’ve ever seen. Specifically chose this garage since they offered a discounted wheel alignment with the purchase of new tyres. Dropped the car off and upon pick up I found one of the finishers had fallen off and I was lied to about it. On top of that, I was then told the rear wheel alignment (sole reason do choosing this garage and service advertised in their website) was not done because my suspension spring was broken. It wasn’t upon further checking. I called them about this and finally they admitted this was only a “miscommunication” since they aren’t able to provide this wheel alignment service with their equipment. I tried to get the number of someone who could help me get this alignment done within the franchise so I could use my discount and was only received with more lies and lack of help and accountability. Even hanging up on me several times and refusing to direct me to someone who could actually help my situation. Awful experience - would not recommend. Very dishonest people.
5. november 2025
Besvarelse fra Protyre Autocare - Southam
Dear Customer,
Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Besvarelse fra Protyre Autocare - Southam
Hello Lynne,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Southam branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Website easy to navigate to find the…
Website easy to navigate to find the right tyre, useful information and straightforward to book fitting appointment.
Good service, friendly staff
3. november 2025
Besvarelse fra Protyre Autocare - Southam
Hello Mr Gordon Savory,
We're happy the website was easy to use and booking was straightforward. Thank you for your positive feedback regarding our team's friendly service.
Best regards,
Eddie
Customer Care - Protyre
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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