Protyre Autocare - Rhyl Anmeldelser 

Keep the good work up

Helpful and friendly. Efficient service

Great service, felt comfortable they were going to do a good job, which they did!

Business like and got my Premium service completed without any problems. Anthony was knowledgeable and courteous answering all my questions. Will return for half price MOT!

Fantastic service booked car in for 9.30am , no waiting, car straight in. A special thank you to Anthony on the desk he was so helpful. Great work done by a very good team.

Absolute scammers and poor at what they do!
My mum went here for her MOT, failed on a few things - fair enough. One being her tyre.
She decided to get the work done elsewhere because of how expensive Rhino Tyres are. They obviously saw their backside with this, because when she returned to get her MOT retested, they claimed that one of the clips that had just been fitted had come off and they had to replace it. What a load of rubbish!!!! When we checked the clip, they hadn’t changed it and it was the exact same one as the repair garage had put on. Showed them the photos that Rhino had supposedly took, and they said absolutely no way the clip came off and ‘landed’ in that position. Quite clearly took it off themselves and repositioned it so it looked like it had come off, so they then claimed labour costs for doing that!!!!
The tyre they had put on…my god, they hadn’t even tightened it on! The only one that was tightened was the locking wheel nut. The repair garage were appalled at this.
Also, they told my mum that wheel alignment was mandatory and said we’ll do it for £25 with your MOT retest. When she went back in - they suddenly went back on this and said no it’s £50.
Wheel alignment wasn’t mandatory anyway!!
The repair garage also picked up on a very very bent drop link which should have been picked up on MOT and it wasn’t.
Her car went in for its MOT retest at 08:40, was failed and then put back into another retest after the clip was ‘replaced’ all with the car being finished and given back to my mum at 09:20!
Crazy, considering once it’s failed, it’s meant to have a full retest which takes a minimum 30 mins. They somehow managed to fit 2 retests and a boot clip replacement in 40 minutes.

I’ve been coming here for probably about 10 years, and I would say over the last 5-6 years it has become absolutely shocking here. Prices are sky high, and their ‘mechanics’ don’t have a bloody clue what they’re doing. Poor customer service and I will not be returning, and neither will any of my family from now on.
They’re a joke of a company.

Really detailed discussion about the service and future repairs.

Very welcoming reception.
My car went for a pre booked mot, when I arrived I was made very welcome (as was everyone else who came in while I was waiting).
The car was taken & mot's straight away & I was back on the road in 45 mins.
Perfect, thank you.

I always use my local Protyre for tyres and Mot. Good value for money, and the staff are always very helpful and friendly. Wouldn’t go anywhere else!

Great professional service, great customer service, what more could you ask for.

Helpful and friendly staff.
They have a very upto date 4 wheel laser alignment and could align my Audi E-Tron that most can't do.

The staff are really welcoming, professional & very helpful as I am an old lady😀

Thorough Service all documented.

The staff are willing to go the extra mile.

Confirmed appointments and sensible advice. Great range of services.

All good , my van was sorted out and friendly efficient service , used rhino tyres many times with my vehicles , always good

Very Professional operation

It was so easy and no fuss

Easy booking in process. Plentiful of available slots to suit. Staff always polite and helpful. Keep you informed of progress. Garage always clean and tidy. One thing I would say if possible a drop off pick up service would be a great addition 👌 👍

Excellent service. Fair price.