Booked an MOT at Protyre Rhyl. Nice welcome on arrival with friendly and professional staff. Comfortable waiting area with free coffee, highly recommended.
Lokation
Skift lokationKinmel Park Industrial Estate, Royal Welch Ave, LL18 5TQ Rhyl, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The website choice was so extensive that I called the office for advice on which tyres would suit best. The office were very knowledgeable & honest in their opinions. Suitable tyres were in stock,... Se mere
Virksomheden har svaret
Tremendous service yet again from the team. They had supplied me with a list of repairs that needed doing on my car on my last visits for air conditioning recharge and a new tyre. The car was booked i... Se mere
Virksomheden har svaret
I took my car to the garage to have the wheel alignment checked and adjusted. Before the work was carried out, I had already noticed that when driving slowly with the driver's window open, I could... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Protyre Autocare - Rhyl
Skrevet af virksomheden
Skrevet af virksomheden
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Kontaktoplysninger
Kinmel Park Industrial Estate, Royal Welch Ave, LL18 5TQ, Rhyl, Storbritannien
- 01745 777000
4,6
Fremragende
1 t anmeldelser
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Great service from the team at Protyre
Great service from the team at Protyre. Would recommend!
1. april 2026
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Car failed mot with damaged tyre and 6…
Car failed mot with damaged tyre and 6 advisories. Asked for replacment tyre but could not fit me in as a member of staff was off. Took car to a different mot centre and found tyre not damaged and advisories not needed. Other work required for mot was ok.
30. marts 2026
Besvarelse fra Protyre Autocare - Rhyl
Dear Peter,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Rhyl branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Very easy to book
Very easy to book. Very responsive and did a great job. Garage was pristine, which was nice to see. Great experience.
30. marts 2026
Noise in regards tyres
Very helpful in the Bodelwyddan branch. The manager went through the different options available to me. Booking was quick and easy, value for money
30. marts 2026
Seen on time and MOT carried out in a…
Seen on time and MOT carried out in a proffesional manner.
30. marts 2026
Always supportive and helpful
Always supportive and helpful and do exactly what is agreed - clean and safe place to have work conducted - Good communication
27. marts 2026
Had 4 new tyres fitted in a few hours
Had 4 new tyres fitted in a few hours
Impressive fast service
Very happy
17. marts 2026
Poor customer service and customers are second best.
When you leave a negative review on this company's web site, which is justified you get a reply please contact us by sending an email address and one our team will contact you? They never do. They put their staff first and customers second. My previous review is in on Trustpilot.
20. marts 2026
Besvarelse fra Protyre Autocare - Rhyl
Dear Mervyn and Ann Williams,
Thank you for taking the time to provide this update.
Please accept our apologies for the delay in response from the Area Manager. We can confirm your complaint was raised with Higher Management on the 18/03/26 following your email.
We have raised this further and asked Management to contact you as soon as possible to discuss your original concerns.
Kindest Regards,
Georgia
Customer Care - Protyre
Always excellent
I'm never disappointed with the service I get at Rhino. I take both my cars there regularly and trust the staff to take good care of them. I'm more than happy to sometimes pay a little bit extra than other garages because I know the quality is top notch. Thank you so much to everyone at Rhino :)
18. marts 2026
Very friendly and helpful staff
Very friendly and helpful staff! Highly recommend this garage if you want discounted tyres by booking online!
18. marts 2026
Bad company
This company do not deserve a one star rating after the service and abuse I received? The staff were absolutely disgraceful and like a pack of baited dogs when I questioned the situation regarding my MOT. The manager just backed his staff to a degree that I felt frightened as a customer and I was threatened with the police? The manager which I believe afterwards was not the manager but under manager stated that the hankook tyres fitted to my car were of poor quality as a premium tyre? although hankook give a 6 yrs warranty on these tyres and the ones fitted on my car are under 3 yrs old, but the MOT tester S. T. Taylor-Williams put an advisory on these tyres that were slightly damaged/cracking or perished. I took my car to an independent tyre company and they found no issues with the hankook tyres. Therefore in my opinion I think protyres wanted me to buy 4 new tyres? I will follow this up with hankook and obtain their opinion. Conclusion stay away from Protyres and use another company you will be better off.
Protyres wanted me to reach out to them. I did this with no response from them. In the mean time the manager of the Rhyl branch eventually replied and stated it would take 5 - 10 working days to reply very rude and stated that he does not have to reply on my say so. Also guess what his investigation found in favour of his staff. So as a customer do not challenge their decisions. So I do not know what criteria they use to determine the fault on a tyre it is just visual on the mot tester ability? The manager stated in no uncertain terms he wants pictures of the said tyres to investigate further. Return pictures with him circling the defect which was a joke as anyone can see no issues, but in his opinion his mot tester was in the right. Oh dear stay away from this Rhyl branch?
16. marts 2026
Uopfordret anmeldelse
Besvarelse fra Protyre Autocare - Rhyl
Dear Mervyn Williams ,
Thank you for notifying us of your concerns.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Kayleigh
Customer Care - Protyre
I take my Tesla model s here and these…
I take my Tesla model s here and these guys have saved me a fortune on tires. Great customer service 5*
11. marts 2026
Very helpful staff clean and tidy well…
Very helpful staff clean and tidy well equipped workshop
11. marts 2026
MOT time again
That dreaded MOT time again, but great service from polite & knowledgeable staff. I have always received great advice, treatment & fair pricing. Highly recommended
6. marts 2026
Efficient and courteous service
Efficient and courteous service.
Easy to make an appointment for tyres and MOT .
3. marts 2026
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