Booked my old banger in for an MOT, two new tyres and I was expecting to need a new exhaust box. The guys got it through the MOTd despite drive difficulties getting the correct exhaust box. Called m... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Had my MOT and annual service done with them. Staff were friendly and were happy to answer questions. Quick and efficient with the service. I actually arrived a little bit earlier than I should an... Se mere
Virksomheden har svaret
Darcys of Durham are a great garage. They will try to go the extra mile to help you out. The customer service lead by Simon is exceptional. He explains things clearly and without any condescension- fo... Se mere
Virksomheden har svaret
Excellent customer service from the team here, 3rd time using Protyre in Durham in the last 6 months and very happy with the result. Knowledge and customer service are consistently good. Excellent us... Se mere
Virksomhedsoplysninger
Om Protyre Autocare - Durham
Skrevet af virksomheden
Skrevet af virksomheden
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Kontaktoplysninger
Pit Lane, Newton Hall, DH1 5HH, Durham, Storbritannien
- 01913 757444
4,7
Fremragende
695 anmeldelser
Bed kunder om at skrive en anmeldelse
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Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Protyre Autocare - Durham
Hello Siti,
Thank you very much for leaving us this 5-star review.
We always strive to ensure our products and customer service are the best they can be for all our customers, so we are delighted to hear that you are happy with the efficient service and clear explanations provided by our team at Durham. We appreciate your business and hope to see you again.
Best regards,
Eddie
Customer Care - Protyre
Everything you’d expect from a local…
Everything you’d expect from a local garage. Fast, efficient, professional service and great prices compared to the manufacturers.
24. august 2026
Besvarelse fra Protyre Autocare - Durham
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Durham branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Great work carried out on time.
Great work carried out on time.
Better parking would make the experience even better
19. august 2026
Besvarelse fra Protyre Autocare - Durham
Hello Mr Gow,
Thank you very much for leaving us this 5-star review.
We are delighted to hear that you are happy with the service you received and appreciate your feedback regarding the parking. We always strive to ensure our customer service is the best it can be.
Best regards,
Eddie
Customer Care - Protyre
Everything went has planned.
Everything went as planned. Staff were courteous and the MOT price was very reasonable.
17. august 2026
Thank you for sorting out my tyre
10. august 2026
Besvarelse fra Protyre Autocare - Durham
Hello Kenny,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Durham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Tyre replacement
Booked my car in to have the front tyres replaced. It was easy to park & the staff provide an excellent service. There's a small reception area where you can have a coffee while you wait. The garage appears very clean & organised. I bought 2 Dunlop Sport Maxx RT2's. Not a cheap tyre but after comparing prices I'm sure I got a good deal. The fitting & balancing took around 40 minutes & I was back on the road.
17. juli 2026
Besvarelse fra Protyre Autocare - Durham
Hello Mr Hall,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Durham branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Car serviced at the Durham (Darcy’s)…
Car serviced at the Durham (Darcy’s) garage. No issues, nothing additional needed.
I got home to find 1 tyre was listed as on legal limit ok the report - garage had not informed me or asked me to replace. Tyre replaced elsewhere.
A few weeks later - my car has failed its MOT, they were completely worn !!! Both the rear brakes and discs needed replacing, nothing mentioned on report or previously from the garage. Would not recommend the Durham branch.
8. juni 2026
Uopfordret anmeldelse
Besvarelse fra Protyre Autocare - Durham
Dear Niki Foster,
Thank you for bringing this to our attention.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Eddie
Customer Care - Protyre
Besvarelse fra Protyre Autocare - Durham
Hello Rob,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Durham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Always do a good job
Always do a good job, good bunch of guys doing the work and always busy- which is a good sign!
15. juli 2026
Besvarelse fra Protyre Autocare - Durham
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Durham branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Excellent customer service at reception…
Excellent customer service at reception and very efficient. Service done promptly and would highly recommend this garage.
8. juli 2026
Besvarelse fra Protyre Autocare - Durham
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Durham branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Besvarelse fra Protyre Autocare - Durham
Hello David,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Durham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Very helpful
Very helpful, polite, courteous, always find time to discuss any problems you may have and try to resolve said issues…
8. juli 2026
Besvarelse fra Protyre Autocare - Durham
Hello Mr Lewis,
We would like to thank you for sharing your feedback regarding the service you received at our Durham branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Besvarelse fra Protyre Autocare - Durham
Hello Mr Howarth,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Durham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Besvarelse fra Protyre Autocare - Durham
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Durham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Fantastic service from professional…
Fantastic service from professional staff.
I could not recommend more highly
13. juni 2026
Besvarelse fra Protyre Autocare - Durham
Hello Mr Grainger,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Durham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Tyres fitter, Dunlop Great price
Quick, efficient and helpful. Great team greeting morning and advising any further about my car. Highly recommended and will come back again.
12. juni 2026
Besvarelse fra Protyre Autocare - Durham
Dear Mr Hirst,
We are so glad to hear you had such a positive experience with our team at our Durham branch !
Your kind words mean a lot to us, and we look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care -Protyre
I booked online to have an Air Con…
I booked online to have an Air Con Regas
Nothing was a trouble. I dropped my vehicle off, a couple of days later, and I was informed that the Regas would be completed in 30 to 45 min. After a coffee at a local cafe, I returned after 40 min, to have my vehicle waiting for me on the forecourt.. Nice cold air, and at a very reasonable price.. Many Thanks to all the guys.
3. juni 2026
Class customer service
Class customer service.
Cheap MOT and brilliant availability
Quote was slightly high but not extortionate.
Once again brilliant staff and id highly recommend!
3. juni 2026
Shopped around for decent tires and…
Shopped around for decent tires and these were great for price and availability. Also got front tracking done for half price. Impressed with the service although I did get a puncture before i got home on a different tire 🙄🤣.
29. maj 2026
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