Excellent service, as I arrived without an appointment with a tyre pressure warning light on. I was given info about what they would need to do to check what the problem was. I knew I need two new ty... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Booking really easy over the Internet,booked for 08.30 had to wait around ten minutes due to other customers waiting but overall great service hassle free lovely people to deal with,only waited hour,... Se mere
Virksomheden har svaret
Efficient service, tyres were in stock to be fitted and there wasn't too long to wait. The wheel balancing was accurate, not everyone manages this first time. A minor point was that the VAT invo... Se mere
Second time coming here, Great service from start to finish. The team were friendly, knowledgeable, and got my tyres sorted quickly at a fair price. Everything was explained clearly, and the work was... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Protyre Autocare - Carlisle Broadway
Skrevet af virksomheden
Skrevet af virksomheden
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Kontaktoplysninger
88 Kingstown Broadway, Carlisle, CA3 0HA, Carlisle, Cumbria, Storbritannien
- 01228 529656
4,6
Fremragende
2 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Poor Time keeping
Made booking for a MoT turned up on time and told it would take 1 hour.
Returning after 1 hour, the car had just started the MoT and we waited another hour before it was ready
If we have to make appointments then please stick to the times agreed
1. juni 2026
Besvarelse fra Protyre Autocare - Carlisle Broadway
Dear Gretna,
Thank you for notifying us of your concerns.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kindest regards,
Georgia
Customer Care - Protyre
Very good price for the tyres and…
Very good price for the tyres and fitting. Treys fitted and balanced as agreed within allocated designated time window.
19. maj 2026
booked a time slot- 8-30
booked a time slot- 8-30, when I arrived I was told 8-30 was a drop off time and not a fixed start time work started on time after complaining , otherwise all O.K
25. maj 2026
Booking process easy and price…
Booking process easy and price reasonably competitive. On the day it took a very long time beyond appointed time to start the job. 2 of 3 advisories were spurious and motivation behind them questionnable (E.g. Brake discs worn at 3000miles). Will avoid in future.
20. maj 2026
Besvarelse fra Protyre Autocare - Carlisle Broadway
Dear Stephen Halpin ,
Thank you for your feedback. We are sorry to hear that your recent visit to our Carlisle Broadway branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Easy to book an appointment online
Easy to book an appointment online, polite and friendly staff on reception and good communication
13. maj 2026
Tyres to suit you.us attention good…
Prompt courteous attention good facilities for customers.
13. maj 2026
Excellent service
Despite it being the Saturday of the Bank Holiday weekend and being a walk in the lads were brilliant and had two new tyres fitted in jig time. Excellent service, friendly and efficient team and a half decent freebie coffee! Thanks guys.
6. maj 2026
Excellent service and payment options
28. januar 2026
Amazing!!
They are always fantastic in here, fantastic service, staying longer than needed and being really understanding when things go wrong with your car.
2. maj 2026
perfect job
6. maj 2026
Very helpful and understanding service…
Very helpful and understanding service and staff .
4. maj 2026
Mot, and brake fluid change
Booking online, good price, and kept informed, initially was told a lower foglight was not working, but when I got there to collect car, they had got it working, some garages would have wanted to fit a replacement.
29. april 2026
Excellent customer service from Phil
Excellent customer service from Phil!
We had a slow puncture and tried to get this fixed at another garage in Carlisle without success together with a great deal of frustration. We should of gone to Gates Tyres as we have done previously. Problem was fixed within half an hour - Thank you Phil for your professionalism and great customer service.
1. maj 2026
Uopfordret anmeldelse
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