Booking really easy over the Internet,booked for 08.30 had to wait around ten minutes due to other customers waiting but overall great service hassle free lovely people to deal with,only waited hour,... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Efficient service, tyres were in stock to be fitted and there wasn't too long to wait. The wheel balancing was accurate, not everyone manages this first time. A minor point was that the VAT invo... Se mere
Second time coming here, Great service from start to finish. The team were friendly, knowledgeable, and got my tyres sorted quickly at a fair price. Everything was explained clearly, and the work was... Se mere
Virksomheden har svaret
Due to head to Wales from Carlisle. Service light on, needing 2 tyres & a headlight bulb. Obviously left everything untill the last moment. Called on thursday morning - got me an appointment for... Se mere
Virksomhedsoplysninger
Om Protyre Autocare - Carlisle Broadway
Skrevet af virksomheden
Skrevet af virksomheden
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Kontaktoplysninger
88 Kingstown Broadway, Carlisle, CA3 0HA, Carlisle, Cumbria, Storbritannien
- 01228 529656
4,6
Fremragende
2 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Good communication and service
Good communication and service. I’ve used Protyre for years for tyres and servicing
8. juli 2026
Besvarelse fra Protyre Autocare - Carlisle Broadway
Hello Christopher,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Carlisle branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Besvarelse fra Protyre Autocare - Carlisle Broadway
Hello David,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Carlisle branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Quick service but tyre fitter never put…
Quick service but tyre fitter never put a seat cover on car seat before he got into drive car into the garage,After sitting on the garage floor before hand
1. juli 2026
Besvarelse fra Protyre Autocare - Carlisle Broadway
Dear Nicholas Barwick,
Thank you for leaving us a review of your experience at our Carlisle Broardway centre. We are glad you found the service to be quick, although we understand your concern about the seat cover not being used. We have passed this onto management to investigate with the centre to ensure this does not happen again.
If you have any questions or require any other assistance, please do not hesitate to contact us at customerrelations@protyre.co.uk
Kind regards,
Eddie
Customer Care - Protyre
Besvarelse fra Protyre Autocare - Carlisle Broadway
Hello Christine,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Carlisle Broadway branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Besvarelse fra Protyre Autocare - Carlisle Broadway
Hello Paul,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Carlisle branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Top customer service very friendly and…
Top customer service very friendly and professional, makes the process less stressful knowing your vehicle is in good hands and not just trying to make as much money as possible from you like a lot of companies in this field
29. juni 2026
Besvarelse fra Protyre Autocare - Carlisle Broadway
Dear Me,
Thank you for your wonderful feedback!
We are so pleased to hear that our team at our Carlisle Broadway branch, provided excellent, friendly, and professional service, making the process stress-free.
Thank you for your feedback.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Staff in reception were very friendly…
Staff in reception were very friendly and professional. The lads in the garage got on with the job and my car sorted efficiently.
26. juni 2026
Besvarelse fra Protyre Autocare - Carlisle Broadway
Hello Mrs Bellas,
We would like to thank you for sharing your feedback regarding the service you received at our Carlisle branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Great place for tyres
Second time coming here, Great service from start to finish. The team were friendly, knowledgeable, and got my tyres sorted quickly at a fair price. Everything was explained clearly, and the work was done efficiently. I’ll definitely be coming back and would happily recommend them to anyone needing new tyres or repairs.
24. juni 2026
Besvarelse fra Protyre Autocare - Carlisle Broadway
Hello Louise,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Carlisle branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Besvarelse fra Protyre Autocare - Carlisle Broadway
Hello Mr Pool,
We are delighted to hear you had such a positive experience with our team in Carlisle. We greatly appreciate your kind words and custom!
Best regards,
Eddie
Customer Care - Protyre
Wanted to change tyre Make
Wanted to change tyre Make. Lad on the phone guided to the right tyres. Fitted the next day.
Very helpful
22. juni 2026
Besvarelse fra Protyre Autocare - Carlisle Broadway
Hello Mr Evans,
We would like to thank you for sharing your feedback regarding the service you received at our Carlisle branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Booking process issues
Rang to book tracking/front wheel alignment, but told don’t take bookings, just turn up. Did that twice, too busy. Went at opening time to be told 2 bookings in front of me!!
Anyway, job was done, thoroughly, with a very detailed report on tyres/brakes etc.
8. juni 2026
Staff were super friendly and helpful
Staff were super friendly and helpful. Very much recommend this place!
12. juni 2026
Besvarelse fra Protyre Autocare - Carlisle Broadway
Hello Sarah,
We truly appreciate your 5-star review! We are delighted to hear our team in centre were friendly and helpful. Thank you!
Best regards,
Eddie
Customer Care - Protyre
Besvarelse fra Protyre Autocare - Carlisle Broadway
Hello Eric,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Carlisle branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
I have used Gates Protyre Carlisle…
I have used Gates Protyre Carlisle twice this year. The first time to replace my front tyres. The second time was for an aircon recharge, and a brake fluid change. I cannot fault the service I received on both occasions. A quick, efficient & courteous service!
25. maj 2026
Besvarelse fra Protyre Autocare - Carlisle Broadway
Hello Nick,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Carlisle branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Great communication
Great communication. Explained everything when I went to pick up my car. Always have a good experience when using this garage.
8. juni 2026
Besvarelse fra Protyre Autocare - Carlisle Broadway
Hello Kirsty,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Carlisle branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Very friendly staff from start to…
Very friendly staff from start to finish a job well done and excellent communication at all stages 👏
5. juni 2026
Besvarelse fra Protyre Autocare - Carlisle Broadway
Hello Graham,
We would like to thank you for sharing your feedback regarding the service you received at our Carlisle branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Besvarelse fra Protyre Autocare - Carlisle Broadway
Dear Kopa,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at its best for all our customers. We are delighted to hear that you are happy with the service you received from the team at our Carlisle Broadway branch.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Booked air con refill online for…
Booked air con refill online for Carlisle Kingstown Branch. Arrived at allotted slot, car taken straight away to have the gas replaced.
Sorted and refund in just over 30+ minutes. Staff very friendly and air con 100% colder than it was.
1. juni 2026
Poor Time keeping
Made booking for a MoT turned up on time and told it would take 1 hour.
Returning after 1 hour, the car had just started the MoT and we waited another hour before it was ready
If we have to make appointments then please stick to the times agreed
1. juni 2026
Besvarelse fra Protyre Autocare - Carlisle Broadway
Dear Gretna,
Thank you for notifying us of your concerns.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kindest regards,
Georgia
Customer Care - Protyre
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.