We have parents with incontinent issues and the carpet was in a bad state. Replacing the carpet would’ve been no use as it will be soiled in days. So we thought try a professional carpet cleaner but n... Se mere
Virksomheden har svaret
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I've used these guys 4-5 times across multiple properties I have and I now use them every summer. It's a great way to sanitise your bed seeing as you spend 1/3 of your life on it, and it also keeps th... Se mere
Virksomheden har svaret
Done a very good job really pleased with the finish.. Answered all questions when enquiring very helpful… on time on the day of job.. overall very satisfied and would recommend to friends and family …... Se mere
Virksomheden har svaret
Efficient, timely and friendly. A job well done. PROLUX cleaned all of our carpets, including 2 sets of stairs and two armchairs. Really liked the young man who did the cleaning, and he did a great jo... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
London's favourite cleaning company! We're always there for you when you need us wherever you are situated! Efficient and quick cleaning services at really reasonable prices. Give us a call on 020-3318-6387 to get your free quote!
Kontaktoplysninger
205 Gateshead Road Borehamwood, WD6 5LN, London, Storbritannien
- 020 3318 6387
- officeltd@proluxcleaning.co.uk
- www.proluxcleaning.co.uk
5,0
Fremragende
2 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
mattress cleaning
Phoned to say arriving early. Job took as long as specified. V happy
8. august 2025
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Besvarelse fra Prolux Cleaning
Dear Barbara, we appreciate your feedback. It’s great to hear our punctuality and efficiency met your expectations. Thank you for choosing us!
Highly recommended and professional
We have used them on numerous occasions. Always professional and works carried out to a high standard.
Highly recommended!
6. august 2025
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Besvarelse fra Prolux Cleaning
Thank you, Mohamed! We’re delighted to have earned your trust over multiple visits. Your recommendation is the best compliment we could receive.
Rectified Issues very well - Thank You
I have very rarely given a poor review before and previously did for this company, however, i am making a complete U-Turn of my initial assessment, the acknowledgement and actions to get the issues rectified, were exemplary. The second Technician that came out was absolutely first class, he communicated exactly what he was going to do, and made a tremendous effort... i will now wholeheartedly agree with all of the previous ratings of this company, and will indeed use them again and recommend to family and friends.
6. august 2025
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Besvarelse fra Prolux Cleaning
Dear Mike, thank you for your lovely feedback! It’s great to know our technician’s communication and effort made a difference. Your recommendation means a lot to us.
the work was done to a excellent …
the work was done to a excellent standard and was done quickly no time wasted l would definitely use them again
1. august 2025
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Besvarelse fra Prolux Cleaning
We appreciate the glowing feedback, Chicme! It’s fantastic to hear the work met your expectations. Your satisfaction is what we aim for!
Great experience start to finish
Great experience start to finish. The person who booked the appointment was very nice, and the technician was also very polite and easy to work with. Thanks.
31. juli 2025
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Besvarelse fra Prolux Cleaning
We truly appreciate your kind feedback. It’s great to hear both our office staff and technician made a positive impression! We’ll be sure to share your kind words with our team!
First time using this company for a…
First time using this company for a mattress and sofa clean. Highly recommended. Easy to communicate with, helpful reminders prior to the appointment, easy to transact. George visited yesterday - punctual and professional. Very happy with both jobs. Cleared-up and left without leaving a trace. Many thanks. Will use again.
1. august 2025
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Besvarelse fra Prolux Cleaning
Thanks so much for the glowing review! We’re delighted you had a great first experience with us — George will be glad to hear your kind words. Thanks again, and we look forward to seeing you next time!
Prolux offer a competitive price BUT…
Prolux offer a competitive price BUT provide a n expensive service . My VW polo had cream interiors and they came out beautiful.
I’ve also used prolux to wash carpets and my mattress and now getting them to clean my Toyotas upholstery
Worth every penny!
25. juli 2025
Uopfordret anmeldelse
Really lovely job by Prolux Cleaning
Really lovely job by Prolux Cleaning. Our carpets were quite heavily marked, but they came up a treat! Very quick, efficient and friendly service. So pleased we found you. Thank you.
22. juli 2025
Uopfordret anmeldelse
Besvarelse fra Prolux Cleaning
Thanks for the great feedback! It’s wonderful to hear that our service was both efficient and effective. Your kind words are truly appreciated—don’t hesitate to reach out again, we'll be more than happy to assist you!
Great service and Great Cleaning products
Exceptional cleaning service with safe cleaning products, making it easier to sleep with peace of mind.
I would certainly use the technican again. He was very pleasant, professional, efficient, and expedient.
27. juni 2025
Uopfordret anmeldelse
Besvarelse fra Prolux Cleaning
Hi Vanessa, thank you so much for your kind words! We’re thrilled to hear that our safe cleaning products and professional service gave you peace of mind. We’d be more than happy to assist you again anytime!
Prolux were fantastic
Prolux were fantastic, easy to arrange and did a brilliant job. Professional, quick, polite and all the stains were removed from my sofa and it looks brand new. Very happy thank you!
15. juli 2025
Uopfordret anmeldelse
Besvarelse fra Prolux Cleaning
Thank you so much for the lovely feedback, Alison! We're thrilled to hear that you're happy with the results and that your sofa looks brand new. It was a pleasure to assist you, and we truly appreciate your kind words!
Fantastic Experience
Fantastic customer service, brilliant technicians who take pride in their work. Have used many times and always been super happy! Have recommended to friends who have also been very happy.
13. juli 2025
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Besvarelse fra Prolux Cleaning
Dear Melissa, your loyalty and kind words are incredibly encouraging! Knowing you’ve recommended us to friends, and they’ve been happy too, really makes our day. Thank you for being such a valued client!
Great service
Good comms, Good service, Very precise and on time finish.
13. juli 2025
Uopfordret anmeldelse
Besvarelse fra Prolux Cleaning
Really appreciate the kind words, Yash! It was a pleasure working with you, and we're glad everything ran smoothly and to the schedule. Hope to collaborate again soon!
Great upholstery and rug cleaning
I have used Prolux twice now for upholstery and rug cleaning. The technician was very friendly, punctual and professional. I am very pleased with the work and will plan to use them again.
11. juli 2025
Uopfordret anmeldelse
Besvarelse fra Prolux Cleaning
Thank you so much for your continued support, Stephen! We're thrilled to hear you're happy with our technician’s work. We look forward to helping you again in the future!
Once instructed they looked after…
Once instructed they looked after everything in a professional manner,
Couldn't be any better
9. juli 2025
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Besvarelse fra Prolux Cleaning
Thank you so much for the kind words, Dermot! We’re delighted to know everything was handled smoothly and professionally. It was a pleasure working with you!
Very professional,great communication…
Very professional,great communication ,friendly and reliable .
The best web page ,simple and easy to use , very swift reply to enquires .
Delighted with results
10. juli 2025
Uopfordret anmeldelse
Besvarelse fra Prolux Cleaning
Dear Sally, thank you for your lovely review! We’re so happy to hear that you found the site easy to use and our service reliable. It was a pleasure working with you, and we’re delighted you’re pleased with the results.
Pleasure to deal with
Great company, the sofa is like new!! Throughout the booking process through to the appointment (special mention to Vlad), the team are so friendly and professional! Highly recommend.
1. juli 2025
Uopfordret anmeldelse
Besvarelse fra Prolux Cleaning
Thank you so much, Lora! We're thrilled to hear your sofa feels like new again! Vlad and the rest of the team truly appreciate the kind words-thank you for the high recommendation!
Amazing work by Prolux Cleaning
Amazing work by Prolux Cleaning. My carpet was in a state of dire attention and the technician that came round did a wonderful job. I’m really pleased with the results.
23. juni 2025
Uopfordret anmeldelse
Besvarelse fra Prolux Cleaning
Thank you for the amazing feedback! We’re so glad to hear that! Thank you for trusting us to handle the job—we’re always here when you need us.
Quick, efficient, clear communication
The cleaner who came was very friendly and just got on with the job. The carpets came up really clean. Two bedrooms were done so quickly, probably within 45 mins. He cleaned up after himself. Prolux communication in general was very good and easy to work with too.
16. juni 2025
Uopfordret anmeldelse
Besvarelse fra Prolux Cleaning
We really appreciate your kind words! We’re delighted to hear our cleaner was friendly and efficient, and that the carpets came up great. Clear communication is very important to us, and we’re glad you found it easy to work with Prolux.
Really great service and communication
Really great service and communication. Simon arrived on time was really friendly and did a great job. My sofa looks brand new!
16. juni 2025
Uopfordret anmeldelse
Besvarelse fra Prolux Cleaning
Thank you so much, Amy! It’s great to know everything from the timing to the final result exceeded expectations. Your satisfaction means the world to us.
Tom did a fantastic job cleaning my…
Tom did a fantastic job cleaning my landing, corridor and staircase. Would use Tom again for my delicate old wool carpets.
11. juni 2025
Uopfordret anmeldelse
Besvarelse fra Prolux Cleaning
We truly appreciate this feedback! We’re thrilled to hear Tom handled your carpets with the care and expertise they deserve. He’ll be glad to know you were pleased with the results! Looking forward to helping again!
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