This review is written by my wife. Wow what an amazing shop. I love everything about this place. It’s clean it has everything you need in it and they staff are so friendly and welcoming. I had a... Se mere
Lokation
Skift lokationUnit 64, Clarks Village, BA16 0HN Street, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
We have bought from Procook for many years and have always being pleased with the products and service. We needed new frying pans and bought various options - non Procook. Disappointed with th... Se mere
Excellent service by very helpful assistant. My plates were beautifully wrapped to protect them until I got home and I’m very pleased with them.
Virksomheden har svaret
We needed a couple of items and found our previous range not available. A lovely member of staff helped, asking our needs and requirements and found a perfect replacement. So glad we had her advice as... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Skrevet af virksomheden
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktoplysninger
Unit 64, Clarks Village, BA16 0HN, Street, Storbritannien
4,9
Fremragende
1 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very approachable?manager
Very approachable?manager. Questions answers, choices offered. Easy transaction. Thank you
21. januar 2026
Helpful & Reassuring
I've just bought my first place and as a result, needed a decent set of saucepans to last me for a good few decade. My parents had used ProCook in the past (as we still have some of those saucepans from 15 years+) so I went straight to their store in Street. The young lady with long brown hair (apologies I've forgotten her name) was very professional and was kind enough to walk me through all the various ranges for saucepans and with the knives for a newbie like me. They were very cheerful and I'd recommend the place for anybody else who needs kitchen stuff, especially saucepans!
22. januar 2026
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Great value for 3 knives with covers…
Great value for 3 knives with covers and a years guarantee.
21. januar 2026
Besvarelse fra ProCook - Street
We're happy to hear that you find our knife set a great value, especially with the covers and year's guarantee. Thanks for your positive feedback!
Helpful knowledgeable assistant.
Helpful knowledgeable assistant.
Clean interesting store
20. januar 2026
Besvarelse fra ProCook - Street
We appreciate you taking the time to leave us this great review! We're so happy our assistant was helpful and knowledgeable and you liked our store.
Very helpful
The staff at Clark’s village in Street were very keen to help me purchase their saucepans and helped me select what was needed. The gave me 15% off so basically got one free.
21. januar 2026
Besvarelse fra ProCook - Street
We're happy to hear that the staff were helpful in your saucepan selection and that you were able to benefit from a discount. Thank you for your positive feedback.
Easy to clean
The product is how I expected it to be. The handle is heat proof, and safe to use.
15. januar 2026
One pan of a set was found to be…
One pan of a set was found to be damaged on the inside. This must have happened in the factory as packaging had no damage, bad quality control. 50mile round trip to return plus parking, no compensation just swapped the pan. As a first time customer I’m not impressed.
17. januar 2026
Besvarelse fra ProCook - Street
We regret that you received a damaged pan and apologize for the inconvenience of the return. We appreciate your feedback and will address this quality control issue.
Besvarelse fra ProCook - Street
We appreciate your continued support and are so glad that you are happy with the product and price! Thanks for your feedback.
Staff very helpful
Staff very helpful. Shop looks great clean and very tidy, just a lovely shop to go in for all your home needs
13. januar 2026
First class display of kitchenware
First class display of what we were looking for. Excellent service by the male staff.
15. januar 2026
Besvarelse fra ProCook - Street
We're glad you found what you were looking for and that our staff provided excellent service. Thank you for your positive feedback; we appreciate it.
Great servicr
Was very happy with the service as they price matched with my internet and they were very helpful and my order I ordered by phone was ready and waiting when I got there to pick it up . Great Service
14. januar 2026
Besvarelse fra ProCook - Street
We're happy to hear that you were very satisfied with our helpful service and price matching. We appreciate you letting us know that your phone order was ready for pickup. Thanks for your feedback!
Besvarelse fra ProCook - Street
We appreciate your positive feedback! We're so glad you enjoyed our lovely products and great service.
Besvarelse fra ProCook - Street
We appreciate you taking the time to leave us this great review! We're so happy you found our staff attentive and helpful and liked our products.
The in store service was great 👍😁
The in store service was great 👍😁
The pans appear to be good, although we have not used them all yet. 🙄The problem with Pro Cook is that their computer harrasses you constantly for a review, whatever, your situation or stresses of life maybe. I would recommend that you do not give them your email if you purchase anything.
8. januar 2026
Besvarelse fra ProCook - Street
We appreciate your feedback and are glad the in-store service was helpful. We're sorry our review requests have been bothersome. We'll review our email practices. Thanks for bringing this to our attention.
Helpful and friendly.
Helpful and friendly.
Gave space for me to have a good mooch and came to take my goods to the till whilst I continued shopping 👍
10. januar 2026
Besvarelse fra ProCook - Street
We're happy to hear that you found our team helpful and friendly. It's great to know that you appreciated having the space to browse while we assisted you. Thanks for your positive feedback!
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