Excellent service by very helpful assistant. My plates were beautifully wrapped to protect them until I got home and I’m very pleased with them.
Virksomheden har svaret
Lokation
Skift lokationUnit 64, Clarks Village, BA16 0HN Street, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
We have bought from Procook for many years and have always being pleased with the products and service. We needed new frying pans and bought various options - non Procook. Disappointed with th... Se mere
We needed a couple of items and found our previous range not available. A lovely member of staff helped, asking our needs and requirements and found a perfect replacement. So glad we had her advice as... Se mere
A really positive shopping experience. The staff are knowledgeable and honest about the performance of their equipment. We wanted to change the set on offer with different sized pans and the chap th... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Skrevet af virksomheden
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktoplysninger
Unit 64, Clarks Village, BA16 0HN, Street, Storbritannien
4,9
Fremragende
1 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Kind staff
One of the staff very kindly offered to carry the large box out to my car, and having not been able to see me the first time, came back out to the car with me .First class and friendly too xx
17. juni 2026
Besvarelse fra ProCook - Street
We're so happy to hear about your positive experience and the excellent service you received. We appreciate you sharing this kind feedback!
Great customer service in Street
Great customer service in Street. Great quality product 10/10
9. juni 2026
Great service in the outlet shop and…
Great service in the outlet shop and good value for money
10. juni 2026
A really positive shopping experience
A really positive shopping experience. The staff are knowledgeable and honest about the performance of their equipment. We wanted to change the set on offer with different sized pans and the chap that helped us did a great job of repricing it so we got what we wanted at a reasonable price. They sorted out our guarantee for the equipment there and then and have everything bagged and ready for us to collect at the end of the day. Simple, effective, transparent and reliable. Sounds easy enough but not a lot of places achieve this.
And the pans are excellent, we went with stainless steel rather than non stick and the performance difference is very noticeable!
5. juni 2026
Excellent, knowledgeable staff.
Helpful ( non pushy) staff, with good product knowledge - Thank you.
5. juni 2026
Good experience.
Polite, friendly staff and the store always looks neat, tidy and clean. It’s always a pleasure shopping in ProCook.
9. juni 2026
Staff very friendly and helpful
Staff very friendly and helpful, such a large selection of items as well.
2. juni 2026
Always attentive and helpful
4. juni 2026
The shop was clean, well presented
The shop was clean, Well played out and the shop attendant were attentive but not overly
15. maj 2026
Besvarelse fra ProCook - Street
We're so glad you found our shop clean, well-organized, and our staff attentive! We appreciate your kind words.
Very helpful young man that served us
Very helpful young man that served us. I bought a set of saucepans and a wok. Pleased with my choices and all good so far.
28. maj 2026
The young lady who served us was an…
The young lady who served us was an absolute joy very friendly and knowledgeable.
5. juni 2026
The guy in the shop was very helpful he…
The guy in the shop was very helpful he opened the box so we could see the product we wanted.
5. juni 2026
Very pleased and helpful advice.
1. juni 2026
Clarke Village
Very friendly and helpful staff who chatted and listened and ensured we got the correct product.
30. maj 2026
Lily and Nicole who served me were…
Lily and Nicole who served me were great,very friendly,polite and knowledgeable.
Thank you ProCook
29. maj 2026
Besvarelse fra ProCook - Street
We're so glad our team members were friendly, polite, and knowledgeable. Thank you for your kind words!
Besvarelse fra ProCook - Street
We appreciate your feedback!
Excellent service and advice from the…
Excellent service and advice from the team in the shop.
24. maj 2026
Besvarelse fra ProCook - Street
We're glad our team provided you with excellent service and advice.
Good service good stock levels
Good service good stock levels, and food knowledgeable staff
17. maj 2026
Besvarelse fra ProCook - Street
We're delighted you found our service, stock, and staff knowledgeable! Thank you for sharing.
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