ProCook - Southampton Anmeldelser 229

TrustScore 4.5 ud af 5

4,7

Unit 62 Westquay Shopping Centre, SO15 1QE Southampton, GB


Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Excellent customer service. The staff were friendly, professional, and very helpful throughout the whole process. They answered all my questions clearly and made everything easy and stress free. I am... Se mere

Virksomheden har svaret

Bedømt til 4 ud af 5 stjerner

We brought our new pans from Southampton store. Excellant customer service. The lady was informative, friendly and helped us choose a lot morr than we intended. The pans are great quality and love thr... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Very helpful assistant in the shop. Sorry, can't remember his name. He took the time to explain about the different types of kitchen knives. He let me try chopping some vegetables to see which knife h... Se mere

Bedømt til 5 ud af 5 stjerner

We started buying from ProCook when we were on holiday in Street, a few years ago now. Since then if we needed any cooking items we would always go to ProCook first. The staff are always very helpful... Se mere


Virksomhedsoplysninger

  1. Køkkenudstyrsbutik

Skrevet af virksomheden

ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.

Why choose ProCook?

Skrevet af virksomheden

Reason #1 - Quality
ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
Reason #2 – Unbeatable Value
ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
Reason #3 – Which? Recommended Provider for Furniture and Homewares
ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
Reason #4 – Exceptional Customer Care
Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
Reason #5 - Exclusive Design
The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
Reason #6 – Extensive Guarantees
For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.

Kontaktoplysninger

  • Unit 62 Westquay Shopping Centre, SO15 1QE, Southampton, Storbritannien

  • 023 8268 1036

4,7

Fremragende

TrustScore 4.5 ud af 5

229 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

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Bedømt til 5 ud af 5 stjerner

Excellent customer service

Excellent customer service. The staff were friendly, professional, and very helpful throughout the whole process. They answered all my questions clearly and made everything easy and stress free. I am very satisfied with the service and would highly recommend them.

30. maj 2026
ProCook - Southampton-logo

Besvarelse fra ProCook - Southampton

We're so pleased to hear you received excellent customer service! It's wonderful that our team was friendly, professional, and helpful, making everything easy for you. We appreciate your high recommendation!

Bedømt til 4 ud af 5 stjerner

Excellant customer service

We brought our new pans from Southampton store. Excellant customer service. The lady was informative, friendly and helped us choose a lot morr than we intended. The pans are great quality and love thr 25yr guarentee

28. maj 2026
ProCook - Southampton-logo

Besvarelse fra ProCook - Southampton

We're happy to hear you received excellent customer service at our Southampton store. It's great that our staff were informative and friendly, and that you love the quality and guarantee of your new pans. Thank you for your positive feedback!

Bedømt til 4 ud af 5 stjerner

Well-stocked and laid out shop

Well-stocked and laid out shop. Good products.

18. maj 2026
ProCook - Southampton-logo

Besvarelse fra ProCook - Southampton

We are glad you enjoyed our well-stocked shop and products. Thank you for your kind words!

Bedømt til 5 ud af 5 stjerner

The staff were extremely pleasant and…

The staff were extremely pleasant and helped me with my purchase.

22. maj 2026
ProCook - Southampton-logo

Besvarelse fra ProCook - Southampton

We're so glad our team was pleasant and assisted you with your purchase. We appreciate your feedback!

Bedømt til 5 ud af 5 stjerner

Excellent Service by Katie!

Popped in for knives and some kitchen essentials before I move and had a fantastic experience. The staff were attentive and Katie went above and beyond to help me find the perfect knives. Being able to try them was a real bonus! Very pleased with my purchase and the overall experience.

18. april 2026
ProCook - Southampton-logo

Besvarelse fra ProCook - Southampton

We're delighted you had a fantastic experience finding knives and kitchen essentials. We appreciate that our staff were attentive and helpful in finding the perfect knives for you. We're glad you enjoyed trying them out and are pleased with your purchase.

Bedømt til 5 ud af 5 stjerner

Great welcome in store.Nothing too much trouble!!

The members of staff answered all my questions but there was no hard sell which l found very refreshing.I was able to try the knife with a potato too before l bought it.
I will be returning again to the shop in West Quay Centre,Southampton.
The guy who served us first deserves a pay increase!Good eye contact and a beaming smile greeted us.

21. april 2026
ProCook - Southampton-logo

Besvarelse fra ProCook - Southampton

We're happy to hear that our staff answered all your questions without any pressure. We appreciate that you were able to try the knife before buying it. We look forward to your return to our shop, and we appreciate your positive feedback regarding our staff member!

Bedømt til 5 ud af 5 stjerner

Shop assistant.

Shop assistant was very helpful with coosing what I needed..

21. april 2026
ProCook - Southampton-logo

Besvarelse fra ProCook - Southampton

We appreciate you sharing that our shop assistant was very helpful in choosing what you needed.

Bedømt til 5 ud af 5 stjerner

Good quality products

We started buying from ProCook when we were on holiday in Street, a few years ago now. Since then if we needed any cooking items we would always go to ProCook first. The staff are always very helpful. I find the layout of the shops always nicely set out and invites you to look around at other items. Always a good experience.

17. april 2026
Bedømt til 2 ud af 5 stjerner

Disappointed I returned a gift with the…

Disappointed I returned a gift with the receipt, the money was returned to the gift giver, I had to pay for the items, that were on offer at the time, so full price, and told to reach out to the card holder, I now have to ask them to send me the money, which you had in the first place.

7. april 2026
ProCook - Southampton-logo

Besvarelse fra ProCook - Southampton

Thank you for your review. We are sorry to hear of your experience, please contact us by calling into us on 0330 100 1010 and we will help you resolve your issue.

Bedømt til 1 ud af 5 stjerner

Purchased an electric salt and pepper…

Purchased an electric salt and pepper shaker, came home doesn't work, most of them were all broken in the shop, I shouldn't of brought one in there

7. april 2026
ProCook - Southampton-logo

Besvarelse fra ProCook - Southampton

Thank you for your review. We are sorry to hear of your experience, please contact us by calling into us on 0330 100 1010 and we will help you resolve your issue.

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