A very helpful and knowledgeable lady showed us the different ranges of pans and drew our attention to a great deal going on with knives and utensils selling at 3 for £10. We were fully kitted out for... Se mere
Lokation
Skift lokationUnit SU08 Touchwood Shopping Mall, B91 3GJ Solihull, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I was served by James in the Solihull store. He was really helpful and knowledgeable about the Induction pans. I forgot my pan dividers and rang the shop and they were delivered to my door. I was in t... Se mere
High end kitchen utensils just around the corner from John Lewis. Quality products if you can afford them, not really necessary in a cost of living crisis for the majority. At least the price’s keep t... Se mere
Virksomheden har svaret
I’ve bought off Procook before on line but this was my first time at one of their physical retail outlets. I shall definitely return - great experience, fantastic staff, friendly and knowledgeable.
Virksomhedsoplysninger
Skrevet af virksomheden
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Skrevet af virksomheden
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktoplysninger
Unit SU08 Touchwood Shopping Mall, B91 3GJ, Solihull, Storbritannien
4,9
Fremragende
934 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Wonderful service and brilliant knives
My wife and I visited the Solihull store in Touchwood to buy a teapot (originally), but then decided to buy a set of new knives. The staff are very helpful and friendly and you can even try the knives out first and then view the knife stands before purchasing. There is no pressure at all, and we are very happy with the set we purchased. Thank you.
10. maj 2026
Besvarelse fra ProCook - Solihull
We are so pleased to hear you had such a positive experience at our Solihull store. It's wonderful to know our staff were helpful and that you are happy with your new knife set. Thank you for sharing your kind feedback!
Value for money
Helpful retail assistant, good range of products and 20% discount on the item we wanted to purchase.
Pro cook cast iron pan, manufactured in the UK and a quarter of the price of well known brand.
13. maj 2026
Besvarelse fra ProCook - Solihull
We're delighted you had such a positive experience with our retail assistant and found a great product at an excellent value. We appreciate your kind words!
Besvarelse fra ProCook - Solihull
We're so glad you had a good experience. We appreciate your kind words about our staff!
Great products and fabulous service
We have both bought a lot of cooking items from Pro cook and their quality is second to none. Great value for money!! The young lady in the Solihull store, imaan, was fantastic. Her knowledge and enthusiasm were all hugely appreciated and we felt under no pressure as she guided us through the various options. Would highly recommend!!
16. maj 2026
Besvarelse fra ProCook - Solihull
We're delighted to hear you appreciate the quality and value of our cooking items. It's wonderful that our team member provided fantastic assistance, guiding you through options with great knowledge and enthusiasm. We truly appreciate your high recommendation!
Good service
Found what we wanted payed and went no trouble at all girl at the counter very helpful
16. maj 2026
Besvarelse fra ProCook - Solihull
We appreciate you sharing your experience! We're glad our team was helpful and efficient.
Besvarelse fra ProCook - Solihull
We appreciate your kind words.
Besvarelse fra ProCook - Solihull
We appreciate your kind words about our staff.
Great experience at ProCook in…
Great experience at ProCook in Touchwood, Solihull. Imaan offered excellent customer service — friendly, professional, and truly helpful throughout my visit. She patiently answered my questions and helped me choose the right products without feeling pressured. The store was tidy, well-organised, and had a wide selection of high-quality kitchenware. Many thanks to Imaan for making my shopping smooth and pleasant.
Highly recommended!
14. maj 2026
Besvarelse fra ProCook - Solihull
We're delighted to hear you had such a positive experience at our Solihull store. We appreciate your kind words about our team's excellent customer service and are glad you found our store tidy and well-organized with a wide selection. Thank you for your high recommendation!
Amazing staff
Amazing staff , made me and mum very welcome , love shopping in this shop , the customer service we got was the best I’ve had from a shop in a long time
12. maj 2026
Besvarelse fra ProCook - Solihull
We're so happy to hear our staff made you and your mum feel welcome. We appreciate your kind words about our customer service!
Besvarelse fra ProCook - Solihull
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Besvarelse fra ProCook - Solihull
We're delighted you enjoyed our selection and found our staff friendly.
Besvarelse fra ProCook - Solihull
We appreciate your positive feedback! We are so happy you loved our plates.
Fantastic service.
Fantastic service.
Great customer help, great advice, and a smooth experience from start to finish.
9. maj 2026
Besvarelse fra ProCook - Solihull
We appreciate you sharing your experience! We're so glad you received great help and advice, and had a smooth experience.
The quality of goods is excellent with…
The quality of goods is excellent with fabulous guarantees and the customer service is outstanding.
9. maj 2026
Besvarelse fra ProCook - Solihull
We're so happy you found our goods excellent and our customer service outstanding! Thank you for your kind words.
Excellent cookware and sales advice.
Great customer service.
The sales attendant was attentive, informed of the products and clearly loved her work.
3. maj 2026
Besvarelse fra ProCook - Solihull
We appreciate you sharing your experience! We're so happy to hear our sales attendant was attentive and knowledgeable.
Besvarelse fra ProCook - Solihull
We're glad you enjoyed our staff and product selection. Thank you for your feedback.
Besvarelse fra ProCook - Solihull
We're glad our staff was helpful and products easy to find!
Lovely shop and lovely assistants
Lovely shop and lovely assistants. It’s a pleasure to shop there.
6. maj 2026
Besvarelse fra ProCook - Solihull
We are so happy you enjoyed your shopping experience with our lovely assistants!
Besvarelse fra ProCook - Solihull
We appreciate your positive feedback! We are so happy our staff was helpful with your purchase.
Besvarelse fra ProCook - Solihull
We appreciate you sharing that our products were good and nicely displayed, and that our staff was helpful and friendly!
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