Great products. We purchased a four place ceramic handled cutlery setting and when we got it home found a slight fault in the design of one of the handles. We returned to the store and they replaced i... Se mere
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Lokation
Skift lokationUnit A11, Rushden Lakes Shopping Park, South Terrace, NN10 6FH Rushden, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Great range and selection of goods. I ws shopping specifically for a replacement utility knife. The staff member who served me was helpful, knowledgable, and gave advice but wasn't 'pushy' at all.... Se mere
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The staff in the Rushden lakes store are unfailingly positive, friendly and welcoming. Very well informed on their products and helpful. The range of products available are generally of a very high s... Se mere
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Brilliant customer service. Been looking for new kitchen knives which turns out is difficult most places are using cards or the knives are in cabinets. Rushden lakes however heard my complaint and a... Se mere
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Virksomhedsoplysninger
Skrevet af virksomheden
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Skrevet af virksomheden
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktoplysninger
Unit A11, Rushden Lakes Shopping Park, South Terrace, NN10 6FH, Rushden, Storbritannien
4,9
Fremragende
1 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The stuff was Very helpful and…
The stuff was Very helpful and informative and positive .
The product were amazing.
First time buying but currently not the last one !!!
25. maj 2026
Besvarelse fra ProCook - Rushden Lakes
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear you enjoyed our products and found our team helpful. We look forward to your next visit!
Frying pan
The member of staff was very helpful and saved us money on the item we wanted so were able to buy another item we were going to leave until another time
29. maj 2026
Besvarelse fra ProCook - Rushden Lakes
We're so glad our team could help you find a great solution and get everything you needed! Thank you for sharing your positive experience.
A real find.
Attentive and helpful staff, well displayed items, and a good, and varied, selection.
27. maj 2026
Besvarelse fra ProCook - Rushden Lakes
We're so glad you enjoyed our well-displayed items and varied selection, and found our staff helpful! Thank you.
Besvarelse fra ProCook - Rushden Lakes
We appreciate your kind words. We are glad you enjoyed our product and staff.
Really helpful
Really helpful, knowledgeable staff. The staff were able to honour a deal I saw on line. Super happy with my purchase.
11. maj 2026
Besvarelse fra ProCook - Rushden Lakes
We're so happy you found our staff helpful and knowledgeable, and that we could honor your online deal!
Really good experience at precook
Really good experience at precook. I was looking for a particular item and was taken to where it was located in the store.
Thy have a great range of items.
Staff were friendly but still professional.
16. maj 2026
Besvarelse fra ProCook - Rushden Lakes
We're so glad you had a great experience and found our team friendly and professional. It's wonderful to know we could help you find what you needed!
Visit from time to time and usually buy…
Visit from time to time and usually buy something we need. We bought some nice cups which were on offer and really happy with them. Always nice to browse the store and the staff are always friendly.
15. maj 2026
Besvarelse fra ProCook - Rushden Lakes
We're so glad you enjoy browsing our store and are happy with your recent purchase of cups! It's wonderful to hear our staff are always friendly.
Excellent service.
Efficient staff member who knew his products and was able to help. Packed them so that the ceramic baking dishes got home in one piece.
15. maj 2026
Besvarelse fra ProCook - Rushden Lakes
We're so glad to hear our staff was efficient and knowledgeable, ensuring your baking dishes arrived safely! Thank you for your kind words.
Your shop in Rushden Lakes has a good…
Your shop in Rushden Lakes has a good atmosphere bright and clean. Sells good quality cooking utensils. I found what I needed with help from your assistant.
14. maj 2026
Besvarelse fra ProCook - Rushden Lakes
We're so pleased you enjoyed the bright, clean atmosphere and found good quality cooking utensils. We're glad our assistant was helpful.
Very prompt and cheerful help from…
Very prompt and cheerful help from assistant as usual and lovely products.
13. maj 2026
Besvarelse fra ProCook - Rushden Lakes
We're so glad you received prompt, cheerful help and enjoyed our lovely products! Thank you.
Staff are friendly & helpful and the…
Staff are friendly & helpful and the whole experience of shopping here is a very pleasant one
13. maj 2026
Besvarelse fra ProCook - Rushden Lakes
We're so glad you found our staff friendly and helpful. We appreciate you sharing your pleasant shopping experience with us!
Everything that we needed was found and…
Everything that we needed was found and not too pricey
11. maj 2026
Besvarelse fra ProCook - Rushden Lakes
We're glad you found what you needed at a great price!
No help or advice in store
9. maj 2026
Besvarelse fra ProCook - Rushden Lakes
We are sorry to read this review and will pass this over to the store.
Besvarelse fra ProCook - Rushden Lakes
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Unique affordable kitchen based gifts.
I was able to find lots of unique affordable gifts for use in the kitchen
3. maj 2026
Besvarelse fra ProCook - Rushden Lakes
We're so glad you found many unique and affordable kitchen gifts with us! We appreciate your feedback.
Very good service …
Staff very friendly and helpful quick service
Store clean and fresh appearance
Good selection of dinner sets
2. maj 2026
Besvarelse fra ProCook - Rushden Lakes
We appreciate you taking the time to leave us this great review! We're so happy to hear that you enjoyed our staff, service, and selection.
No quibble return of our damaged…
No quibble return of our damaged Damascus knives and new set supplied. Perfect service. So satisfied we then spent £80 on new pans.
6. maj 2026
Besvarelse fra ProCook - Rushden Lakes
We're so pleased to hear about your perfect service experience with the knife exchange. Thank you for your continued support!
Very impressed with the quality of my…
Very impressed with the quality of my purchase and the lady who served us was very helpful
5. maj 2026
Besvarelse fra ProCook - Rushden Lakes
We're so glad you were impressed with your purchase's quality and found our team helpful. Thank you!
Professional and experienced staff
Professional and experienced staff, very friendly and helpful. My knives are excellent.
2. maj 2026
Besvarelse fra ProCook - Rushden Lakes
We're so glad you found our staff professional, experienced, friendly, and helpful. We're happy you love your knives!
Excellent Quality
Excellent Quality! They look marvellous. Wash and wear exceptionally well. I have now been using for over a month and no niggles. Strongly recommend.
8. april 2026
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