Great products. We purchased a four place ceramic handled cutlery setting and when we got it home found a slight fault in the design of one of the handles. We returned to the store and they replaced i... Se mere
Virksomheden har svaret
Lokation
Skift lokationUnit A11, Rushden Lakes Shopping Park, South Terrace, NN10 6FH Rushden, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Great range and selection of goods. I ws shopping specifically for a replacement utility knife. The staff member who served me was helpful, knowledgable, and gave advice but wasn't 'pushy' at all.... Se mere
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The staff in the Rushden lakes store are unfailingly positive, friendly and welcoming. Very well informed on their products and helpful. The range of products available are generally of a very high s... Se mere
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Brilliant customer service. Been looking for new kitchen knives which turns out is difficult most places are using cards or the knives are in cabinets. Rushden lakes however heard my complaint and a... Se mere
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Virksomhedsoplysninger
Skrevet af virksomheden
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Skrevet af virksomheden
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktoplysninger
Unit A11, Rushden Lakes Shopping Park, South Terrace, NN10 6FH, Rushden, Storbritannien
4,9
Fremragende
1 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra ProCook - Rushden Lakes
We are delighted you enjoyed our products and staff. We appreciate your positive feedback.
Always a good price and staff are aways…
Always a good price and staff are aways helpfully
10. juni 2026
Besvarelse fra ProCook - Rushden Lakes
We appreciate your positive feedback! We're glad you find our prices good and our staff helpful.
The staff were polite and helpful
The staff were polite and helpful. The product was exactly what I was looking for.
9. juni 2026
Besvarelse fra ProCook - Rushden Lakes
We're so glad our staff was helpful and you found exactly what you needed! Thank you for your kind words.
Quick and high quality service
Very prompt service , helpful with recomendation.
The product itself is very good
6. juni 2026
Besvarelse fra ProCook - Rushden Lakes
We appreciate your feedback.
Elite pan set.
I bought the Elite six pan set which included 3 saucepans. I asked to swap the smallest saucepan in the set for a smaller saucepan. I would have paid the same price but the staff wouldn't consider it.
3. juni 2026
Besvarelse fra ProCook - Rushden Lakes
Tony
Thank you for your review – we are very sorry to hear this. We will pass your comments onto the store
Staf very helpful and good selection of…
Staf very helpful and good selection of products
7. juni 2026
Perfect
Firstly , the stock in the store is beautiful. Secondly , the staff are friendly & helpful. Lovely shop.
2. juni 2026
Everything about my shopping experience…
Everything about my shopping experience was so easy and the staff were very friendly and helpful
18. maj 2026
Members of staff are keen to help and…
Members of staff are keen to help and give information about products and offers
30. maj 2026
Great Wok needed a new pan this…
Great Wok needed a new pan this csrtainly did the job no more cheap psns this will last me
30. maj 2026
Lovely shop
Lovely shop. Never been in before. Extremely helpful staff told me about an offer I hadn’t seen. Will be back xx
2. juni 2026
Besvarelse fra ProCook - Rushden Lakes
We appreciate your kind words about our products and service.
The staff were so helpful and friendly…
The staff were so helpful and friendly it is always a pleasure to shop there.
30. maj 2026
Besvarelse fra ProCook - Rushden Lakes
We're so glad you enjoyed your shopping experience and found our staff helpful and friendly! We appreciate your kind words.
Excellent
Excellent experience at ProCook. The store was clean and well-organised, with a great range of high-quality cookware at very reasonable prices. The staff were friendly, knowledgeable, and happy to help without being pushy. Really impressed with both the products and service—will definitely be coming back!
30. maj 2026
Besvarelse fra ProCook - Rushden Lakes
We're so pleased you had an excellent experience with us! It's wonderful to hear you found our store clean, well-organized, and our staff friendly and knowledgeable. We appreciate your kind words and look forward to your next visit!
A great friendly efficient sales team.
30. maj 2026
Besvarelse fra ProCook - Rushden Lakes
We're glad you enjoyed our sales team!
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