I needed to replace a work top protector & was particularly impressed with the price & quality of my 'granite' pattern replacement. I also bought orange & lemon juicers for my daughter & she was very... Se mere
Lokation
Skift lokationĐường Sư Vạn Hạnh 34, unit 32Drake Shopping Centre, PL1 1EA Plymouth, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
We visited the shop in Plymouth to purchase knives. The assistant was informative and extremely helpful offerung aeveral rangea of knives enabling me to make a choice to suit me. I am very happy with... Se mere
Very friendly staff and helpful. A nice warm welcome when arrived. Sorted my problem without any questions. The knives are top quality. Thank you. Will definitely shop at Pro Cook in the future.
Staff are really knowledgeable about the range of products and are able to give really good advice about which are the best products to purchase ... even going as far to do their own research about ho... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Skrevet af virksomheden
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktoplysninger
Đường Sư Vạn Hạnh 34, unit 32Drake Shopping Centre, PL1 1EA, Plymouth, Storbritannien
- 01752 270724
4,9
Fremragende
397 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great shop and decent prices
13. juni 2026
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Besvarelse fra ProCook - Plymouth
We truly appreciate you taking the time to share your positive feedback. We are delighted to hear that our customer service was good and met your expectations!
the staff was nice.
12. juni 2026
Very helpful staff
Very helpful staff. Good product. I would buy from there again if I need anymore.
6. juni 2026
Very clean well organised store with…
Very clean well organised store with professional and friendly staff.
The ladies were able to quickly assist me with my purchase of a mezzuluna. They explained the Think 25 process as I was buying a bladed tool.
I was not rushed and they were both helpful and patient with me when I entered my email incorrectly.
Very happy with the quality of the mezzuluna and look forward to using it.
Would highly recommend and plan to make further purchases in the future.
12. juni 2026
Staff in the Plymouth branch are always…
Staff in the Plymouth branch are always super friendly and very approachable. Always on hand to help, demonstrate and advise. This is my new favourite shop.
6. juni 2026
Great products helpful but not pushy…
Great products helpful but not pushy advice, friendly , considerate staff
1. juni 2026
Great staff and great products
The staff were really friendly and informative. The products are such high quality and come in a variety of colours which is great for matching any kitchen.
9. juni 2026
Very welcoming with the staff and…
Very welcoming with the staff and helpful. It been a long time since I experience expert customer service. Make me want to buy from you again.
8. juni 2026
Helpful staff
4. juni 2026
Was great friendly staff always happy…
Was great friendly staff always happy to give advice on your purchase
6. juni 2026
Excellent service
3. juni 2026
Very helpful
Very helpful, remembered who I was from a previous visit. Showed me my options for a purchase
27. maj 2026
Besvarelse fra ProCook - Plymouth
We're so glad we could assist you and that our team provided excellent options! Thank you for your kind words.
Staff are very helpful
Staff were very helpful and happy to provide any advice without pushing for a sale.
30. maj 2026
Besvarelse fra ProCook - Plymouth
We're so glad our team was helpful and provided advice without pressure. We appreciate your wonderful feedback!
The assistant was very helpful in…
The assistant was very helpful in helping me decide on the knife sets, very polite and cheerful
30. maj 2026
Besvarelse fra ProCook - Plymouth
We're so glad our team member was helpful, polite, and cheerful in assisting you with knife sets. Thank you!
Besvarelse fra ProCook - Plymouth
We're so happy our staff was friendly, helpful, and knowledgeable.
I've just bought my third pan
I've just bought my third pan, and every time the service has been excellent.
16. maj 2026
Besvarelse fra ProCook - Plymouth
We are delighted you've chosen our pans three times! We appreciate your continued support and kind words about our service.
Staff member extremely knowledgeable
Staff member extremely knowledgeable. Knew exactly what to recommend to suit my needs, including consideration of the weight of pans.
I bought a set of pans and also the Elite frying pan. I have been surprised that food sticks badly to the pan, though I thought I had seasoned the pan as recommended.
Frying an egg was hopeless.
I called in to Pro cook ( in another city) to ask about this. Again I received good advice from staff there. Staff are obviously so well trained and knowledgeable about the product they sell. The saucepans are very smart.
I hope the frying pan’s performance will match up to its high price. Time will tell.
23. maj 2026
Besvarelse fra ProCook - Plymouth
We are so glad to hear about your positive interactions with our staff and their helpful recommendations. We also appreciate you sharing your experience with the Elite frying pan and the sticking issue. We hope its performance will meet your expectations over time, and we value your feedback.
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