Very nice sales assistant. She found the ideal plates for us in size. They weren’t on display as they had been discontinued but just what we wanted. Plan to add to our collection with other pieces and... Se mere
Virksomheden har svaret
Lokation
Skift lokationUnit 56, Lower Green Mall, Metrocentre, NE11 9YG Gateshead, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Excellent customer service, could not decide which pan I wanted the lady in the shop was more than helpful and did not mind me changing my mind and choosing another style pan despite having the origin... Se mere
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It's always a pleasure to shop at ProCook. The layout in the shop gives inspiration for styling my home and helps when choosing gifts. I like the quality of goods on sale. I purchased a salt & pepp... Se mere
I love the ProCook shops - I love how light and airy they are, and the staff are always super-helpful. I bought a hand mixer recently, which I’ve not had chance to use yet, but everything else I’ve e... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Skrevet af virksomheden
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktoplysninger
Unit 56, Lower Green Mall, Metrocentre, NE11 9YG, Gateshead, Storbritannien
4,9
Fremragende
578 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra ProCook - Metro Centre
We appreciate you taking the time to leave us this great review! We're so happy you enjoyed our staff, products, and premises.
Pan set
Great help with the choice of products I was looking at and v good product knowledge.
25. januar 2026
Besvarelse fra ProCook - Metro Centre
We appreciate you taking the time to leave us this great review! We're so happy to hear that you received great help and product knowledge.
Besvarelse fra ProCook - Metro Centre
We are so happy you found a great selection and helpful staff! Thank you for your kind review; it means a lot to us.
I wanted a chopper knife
I wanted a chopper knife. for veg. and Asian food. The chopper i i bought is very sharp. Well impressed with the one i got. Not exspensive neither. Assistants very helpful. nice shop
21. januar 2026
Besvarelse fra ProCook - Metro Centre
We're happy to hear that you are impressed with the chopper knife's sharpness and value. We're also glad that our assistants were helpful during your visit. Thank you for your positive feedback and for visiting our shop.
Excellent service at pro cook!
Excellent service from a very knowledgable and professional male member of staff. He gave us so much effective information and helped us with our transaction in great detail.
24. januar 2026
Besvarelse fra ProCook - Metro Centre
We're happy to hear that you received excellent service from our knowledgeable staff member! We appreciate your positive feedback regarding the detailed and effective assistance you received during your transaction.
I wanted a stove top kettle
I wanted a stove top kettle, you had one, it's expensive but it's good.
Staff were friendly.
20. januar 2026
Besvarelse fra ProCook - Metro Centre
We appreciate you sharing your feedback. We're glad you find the stovetop kettle good and that our staff were friendly and helpful to you.
Staff member was very helpful with…
Staff member was very helpful with advice on purchase.
24. januar 2026
Besvarelse fra ProCook - Metro Centre
We appreciate you taking the time to leave us this great review! We're so happy our staff was helpful with your purchase.
Procook Metro Centre
Friendly and knowledgeable staff who helped me pick the product I needed
19. januar 2026
Besvarelse fra ProCook - Metro Centre
We appreciate you taking the time to leave us this great review! We're so happy to hear our staff was helpful and knowledgeable.
Excellent service
Excellent service. I had ordered online but needed to exchange some items. The process was simple.
23. januar 2026
Besvarelse fra ProCook - Metro Centre
We're happy to hear that you found our service excellent! We're also glad the exchange process was simple for you. Thank you for your positive feedback!
Frying pan from Metro at Gateshead
sales assistant very helpful and knowledgeable about product
17. januar 2026
Besvarelse fra ProCook - Metro Centre
We appreciate you taking the time to leave us this great review! We're so happy our sales assistant was helpful and knowledgeable.
Excellent customer service given Plenty of choices for kitchen wear
Plenty of choices for kitchen wear.
Very good options on displayed.
18. januar 2026
Besvarelse fra ProCook - Metro Centre
We appreciate you taking the time to share your experience! We're so happy to hear you liked our wide selection and display options.
Helpful staff and well stocked shop…
Helpful staff and well stocked shop with good quality priducts
22. januar 2026
Besvarelse fra ProCook - Metro Centre
We appreciate your positive feedback; we are so happy you are pleased with your purchase and that you consider it really good!
I bought a fizzy drinks maker from pro…
I bought a fizzy drinks maker from pro cook metro centre. The staff were very informative. The product is much superior to the soda stream which I have had in the past.
20. januar 2026
Professional Granite Cookware Pan Set
Really pleased with these pans and the help the staff give me on selecting.
20. januar 2026
Friendly & very helpful staff when…
Friendly & very helpful staff when making my purchase.
14. januar 2026
Besvarelse fra ProCook - Metro Centre
We appreciate you taking the time to leave us this great review! We're so happy to hear that our staff was helpful and friendly.
Staff where very friendly and helpful
18. januar 2026
Besvarelse fra ProCook - Metro Centre
We appreciate you letting us know our staff was friendly and helpful; it means a lot to our team.
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