A beautiful shop which is well laid out. The range of products is also impressive. More than anything the person who served us was very knowledgeable and very pleasant.
Lokation
Skift lokationUnit 56, Lower Green Mall, Metrocentre, NE11 9YG Gateshead, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Brilliant shop, beautiful displays, well stocked with everything you need. Very polite and helpful staff, Nothing is a problem and eager to assist.
Excellent service. Lots of help to purchase best pans we needed from well very informed member of staff.
Dionne was fantastic in helping us purchase some new knives. Friendly and knowledgable she was only too happy to show us a range of knives. She built lovely rapport with us and even offered to bring a... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Skrevet af virksomheden
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktoplysninger
Unit 56, Lower Green Mall, Metrocentre, NE11 9YG, Gateshead, Storbritannien
4,9
Fremragende
628 anmeldelser
Bed kunder om at skrive en anmeldelse
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Besvarelse fra ProCook - Metro Centre
We appreciate you letting us know our service was good and that we had exactly what you wanted; it means a lot to our team.
Helpful friendly staff
1. april 2026
Besvarelse fra ProCook - Metro Centre
We appreciate you letting us know our staff was helpful, and you got everything you wanted. It means a lot to our team.
Very helpful and courteous staff
28. marts 2026
Besvarelse fra ProCook - Metro Centre
We appreciate you letting us know our staff was courteous and helpful; it means a lot to our team.
Always enjoy coming into this shop
Always enjoy coming into this shop! Staff are very nice and knowledgeable - I could fill my whole kitchen with everything in here; always seems to be decent value and nice quality.
25. marts 2026
Besvarelse fra ProCook - Metro Centre
We're so happy to hear that you enjoy coming into our shop! It's great to know that our staff are very nice and knowledgeable, and that you find decent value and nice quality.
Nakiri Knifes at Metrocentre
Went to the metrocentre store in Newcastle. Staff were friendly and helpful. Had everything you could possibly need for your kitchen. I bought a Nakiri Knife for £14.00 as they were on offer! Such a nice and sharp knife.
25. marts 2026
Young man who served me was very…
Young man who served me was very friendly. Asked if he could help with anything. He gave me information on knives and fork sets of which I bought two packs. Excellent customer service.
24. marts 2026
Besvarelse fra ProCook - Metro Centre
We're happy to hear that the young man who served you was very friendly and helpful! We appreciate you mentioning his excellent customer service and that you purchased two packs of knives and forks.
Looks a good quality pan but not used yet
The pan looks good quality but I have not used it yet
Friendly staff but I was charged twice at the till and had to return to shop for refund and I don’t live that near
23. marts 2026
Really helpful staff who both went the…
Really helpful staff who both went the extra mile exchanging our pan set
23. marts 2026
Besvarelse fra ProCook - Metro Centre
We appreciate you sharing your experience! We are so happy to hear our staff was helpful and went above and beyond when exchanging your pan set.
Besvarelse fra ProCook - Metro Centre
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Staff fantastic also products are great
22. marts 2026
Besvarelse fra ProCook - Metro Centre
We appreciate your positive feedback regarding our fantastic staff and great products; we are so happy you enjoyed them!
Very helpful member of staff who talked…
Very helpful member of staff who talked us through the range of paring & utility knives. Bought 2 knives and very pleased with quality & effectiveness.
18. marts 2026
Quick and easy
Quick, easy, found what I wanted
Nicely set out shop
Shop assistant was pleasant and helpful
16. marts 2026
Besvarelse fra ProCook - Metro Centre
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you found what you wanted and liked our shop and staff.
Excellent set of Kitchen knives…
Excellent set of Kitchen knives purchased which are high quality . Very friendly and helpful staff - highly recommend Procook .
14. marts 2026
Helpful friendly staff
15. marts 2026
I love the ProCook shops
I love the ProCook shops - I love how light and airy they are, and the staff are always super-helpful. I bought a hand mixer recently, which I’ve not had chance to use yet, but everything else I’ve ever bought there has always been excellent quality so hopefully, their hand mixers are no different. I’d highly recommend ProCook!
10. marts 2026
Besvarelse fra ProCook - Metro Centre
We're happy to hear you love our shops' atmosphere and find our staff helpful. It's great to know you trust our products' quality and would recommend us. We appreciate your positive feedback!
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