Very nice sales assistant. She found the ideal plates for us in size. They weren’t on display as they had been discontinued but just what we wanted. Plan to add to our collection with other pieces and... Se mere
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Lokation
Skift lokationUnit 56, Lower Green Mall, Metrocentre, NE11 9YG Gateshead, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Excellent customer service, could not decide which pan I wanted the lady in the shop was more than helpful and did not mind me changing my mind and choosing another style pan despite having the origin... Se mere
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It's always a pleasure to shop at ProCook. The layout in the shop gives inspiration for styling my home and helps when choosing gifts. I like the quality of goods on sale. I purchased a salt & pepp... Se mere
I love the ProCook shops - I love how light and airy they are, and the staff are always super-helpful. I bought a hand mixer recently, which I’ve not had chance to use yet, but everything else I’ve e... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Skrevet af virksomheden
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktoplysninger
Unit 56, Lower Green Mall, Metrocentre, NE11 9YG, Gateshead, Storbritannien
4,9
Fremragende
578 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
We visited the metrocentre procook
We visited the metrocentre procook, to buy some knives for our daughter, excellent service. Polite, helpful staff. Clean store. I purchased an egg slicer as well, I am not sure yet, as it didnt slice the egg, I'll try again, maybe the egg was too soft.
24. februar 2026
Besvarelse fra ProCook - Metro Centre
We're happy you received excellent service from our polite and helpful staff in our clean store. We appreciate your purchase and hope the egg slicer works better next time!
Helpful staff and quality products
17. februar 2026
Besvarelse fra ProCook - Metro Centre
We appreciate your positive feedback regarding our helpful staff and quality products; we are so happy you enjoyed them!
Besvarelse fra ProCook - Metro Centre
We appreciate you taking the time to leave us this great review! We're so happy to hear our staff was lovely and sweet for you.
Lovely customer service
Lovely customer service, sorted an overly complicated gift card. Would recommend the MetroCentre store.
15. februar 2026
Besvarelse fra ProCook - Metro Centre
We're happy to hear that our customer service team resolved the gift card issue. We appreciate your recommendation of the MetroCentre store and your feedback!
Really helpful staff
Really helpful staff, lovely environment in shop. Very pleased with purchase.
17. februar 2026
Besvarelse fra ProCook - Metro Centre
We appreciate you taking the time to leave us this great review! We're so happy to hear that you liked our staff, shop environment, and purchase.
Besvarelse fra ProCook - Metro Centre
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Staff were friendly
Staff were friendly. Only bought something small but saw other items may buy later. Good range.
15. februar 2026
Besvarelse fra ProCook - Metro Centre
We're glad you enjoyed your experience with our staff and selection. Thank you for the positive feedback; we appreciate you considering us for future purchases!
No pressure very Helpful staff
very helpful staff very Knowledgable with Products a pleasure to shop WILL CALL AGAIN
14. februar 2026
Besvarelse fra ProCook - Metro Centre
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our staff helpful and knowledgeable.
Really good excellent retailer good products selection of products all…
Really good selection of products all excellent quality at competitive prices. I’ve stopped going on line for most kitchen products my first call is now Procook. I enjoy going into a shop and shopping to find what I’m looking for , the staff are polite and helpful as well
13. februar 2026
Besvarelse fra ProCook - Metro Centre
We're happy to hear that you find our product selection and quality excellent, with competitive prices. It's great to know Procook is your first choice now, and that you appreciate our helpful staff.
Served straight away and product…
Served straight away and product wrapped up so no chance of breakages
11. februar 2026
lovely staff
lovely staff, very helpful and friendly. I left with 2 absolute bargains considering I was just browsing. staff not pushy but pointed out the best deals. will go there again.
5. februar 2026
Grabbed a great bargain
Great shop layout easy to find things . Great customer assistance and the bargain of the day to get a stainless steel pan set for 44 quid
5. februar 2026
Excellent advice and professional…
Excellent advice and professional service given on item chosen
1. februar 2026
Besvarelse fra ProCook - Metro Centre
We appreciate you taking the time to leave us this great review! We're so happy you enjoyed our advice and professional service.
Besvarelse fra ProCook - Metro Centre
We're glad you enjoy visiting our store and find our staff knowledgeable. Thank you for your positive feedback; it means a lot to us.
Besvarelse fra ProCook - Metro Centre
We appreciate you taking the time to leave us this great review! We're so happy you enjoyed our staff, products, and premises.
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