The store was well stocked, plenty of choices. It was our first time visiting the store and already looking forwards to going back. We were disappointed to get our local Lakeland closed but the ProCo... Se mere
Lokation
Skift lokationUnit 105, Lakeside Shopping Centre, West Thurrock, RM20 2ZP Grays, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Store is always fun to go in to as its very tidy and clean and feels very premium. The service from all staff was incredibly helpful also, they approached us when they noticed we needed help and answe... Se mere
Wanted to buy some knives and spoke to the young lad behind the till for help. Was completely surprised bu hes knowledge on the subject and went throough the different price points and quality of the... Se mere
Well stocked, clean store. Staff were Helpful, knowledgeable - good customer service. We bought a knife block and knives - beautiful wood, stylish. Knives seem very good quality.
Virksomhedsoplysninger
Skrevet af virksomheden
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Skrevet af virksomheden
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktoplysninger
Unit 105, Lakeside Shopping Centre, West Thurrock, RM20 2ZP, Grays, Storbritannien
4,8
Fremragende
824 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra ProCook - Lakeside
We appreciate your feedback! We are so happy to hear that our customer service team was helpful to you.
A good experience
Well stocked,clean and bright store. Good quality products.
Welcoming, helpful, friendly and knowledgeable staff.
31. januar 2026
Besvarelse fra ProCook - Lakeside
We appreciate you letting us know our staff was knowledgeable and the service excellent! We are so happy to hear it.
I was kept waiting in line while the…
I was kept waiting in line while the two shop assistant helped one customer together
26. januar 2026
Besvarelse fra ProCook - Lakeside
Thank you for your review, we have passed this over to the store to investigate further.
Fantastic shop
Fantastic shop. So many lovely things. Very reasonable prices. Friendly and helpful staff .
28. januar 2026
Besvarelse fra ProCook - Lakeside
We appreciate you taking the time to leave us this great review! We're so happy to hear that you liked our shop, products, prices, and staff.
Such a helpful member is staff
Such a helpful member is staff. Very knowledgable too. Friendly and polite.
26. januar 2026
Besvarelse fra ProCook - Lakeside
We appreciate you taking the time to leave us this great review! We're so happy to hear that our staff was helpful, knowledgeable, friendly, and polite.
helpfull advice and freindly people
22. januar 2026
great staff very knowledgeable
26. januar 2026
Besvarelse fra ProCook - Lakeside
We appreciate your positive feedback regarding our knowledgeable staff; we are so happy you enjoyed them!
Great options available with fantastic…
Great options available with fantastic staff.
25. januar 2026
Besvarelse fra ProCook - Lakeside
We appreciate you sharing that you enjoyed the great options available and our fantastic staff!
Love this shop!
Found exactly what I was looking for. Staff helpful and friendly. Good shopping experience. 😊
24. januar 2026
Besvarelse fra ProCook - Lakeside
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found what you were looking for and that our staff were helpful.
Excellent quality products
We chose this company for its high end quality products which are priced accordingly and there was plenty of choice. We were given great advice from the assistant who was extremely knowledgeable and demonstrated the product as well as allowing us to use the product.
18. januar 2026
Besvarelse fra ProCook - Lakeside
We're happy to hear that you found high-end quality products with plenty of choice. We appreciate that the assistant was knowledgeable, demonstrated the product, and allowed you to use it.
Absolutely perfect transaction
I've just bought a beautiful set of knives from your Thurrock Lakeside branch, although I love the knives, without doubt the best thing about my purchase was the staff member who served me, she was so helpful, I wanted to feel the knives and try them out, she really couldn't have been more obliging, her product knowledge was also 1st class, I'm actually planning a 2nd visit purely based on todays experience.
Although in the modern world online shopping is convenient, todays store visit proved that in-store shopping is still king.
(I really feel the staff member needs recognition)
21. januar 2026
Uopfordret anmeldelse
Lovely staff and great products
The staff were super helpful and friendly and the range of products was fantastic
19. januar 2026
A good experience.
The staff at this store are friendly ,informative and nothing was too much trouble. They are an asset and a credit to the ProCook name.
16. januar 2026
The assistant who served us was really good unsure of his name
The assistant who served us was really polite and friendly and knowledgable about the products we purchased including guarantees etc. A nice young lad an asset to your business
18. januar 2026
Very straightforward order it arrives…
Very straightforward order it arrives quickly and always well packaged. And all very good quality
8. januar 2026
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