The kitchen knife and serving spoon perform effectively for their intended purposes. The knife cuts cleanly, and the serving spoon is practical for daily use. Overall, this product meets expectations... Se mere
Virksomheden har svaret
Lokation
Skift lokationUnit 105, Lakeside Shopping Centre, West Thurrock, RM20 2ZP Grays, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Love the shop ( though its hard to leave without buying another new knife ) good selection, they always seem to have what i need and good quality. They staff are friendly, helpful and knowledgeable
Virksomheden har svaret
Customer service was excellent,very friendly person on the till and nothing was too much trouble. We bought 2 teapots & 6 cups and saucers . I large and 1 smaller oven tray. The quality is very import... Se mere
Virksomheden har svaret
The member of staff was very knowledgeable an helpful. She was a real pleasure to be served by an made the whole experience very easy. We bought our plates, bows and cutlery from pro cook around a... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Skrevet af virksomheden
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktoplysninger
Unit 105, Lakeside Shopping Centre, West Thurrock, RM20 2ZP, Grays, Storbritannien
4,8
Fremragende
770 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great service
The assistant was very helpful and friendly and able to advise us on the product we were looking for.
31. maj 2026
Besvarelse fra ProCook - Lakeside
We're so glad our team was helpful and friendly, providing excellent advice on your product search. Thank you for your kind words!
Great customer service.
28. maj 2026
Besvarelse fra ProCook - Lakeside
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Besvarelse fra ProCook - Lakeside
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Besvarelse fra ProCook - Lakeside
We're glad you liked the color! We appreciate your positive feedback.
The kitchen knife and serving spoon…
The kitchen knife and serving spoon perform effectively for their intended purposes. The knife cuts cleanly, and the serving spoon is practical for daily use. Overall, this product meets expectations for quality and function.
25. maj 2026
Besvarelse fra ProCook - Lakeside
We are so glad to hear our kitchen knife and serving spoon are meeting your expectations for quality and function. Thank you for your positive feedback!
Excellent service from staff, showed us various options, no hard sell just excellent customer facing service.
Excellent service from staff, very knowledgeable and helpful. Purchased exactly what we wanted.
25. maj 2026
Besvarelse fra ProCook - Lakeside
We're so pleased our knowledgeable team provided excellent service and helped you find exactly what you wanted. Thank you!
Great service and help in finding the…
Great service and help in finding the right product.
23. maj 2026
Besvarelse fra ProCook - Lakeside
We're so glad we could help you find the perfect product! Thank you for your kind words.
Customer assistance were very helpful
Customer assistance were very helpful, and pleasant, found product I wanted
20. maj 2026
Besvarelse fra ProCook - Lakeside
We're so glad our team was helpful and pleasant, and you found what you needed! Thank you!
Great staff
The staff that helped me in store was knowledgeable and friendly. She gave us personable tips which helped to persuade me to buy it
17. maj 2026
Besvarelse fra ProCook - Lakeside
We appreciate you taking the time to leave us this wonderful review! We're so happy our staff was knowledgeable and friendly, and provided helpful tips.
Really helpful staff who are friendly…
Really helpful staff who are friendly and knowledgable without being pushy.
16. maj 2026
Besvarelse fra ProCook - Lakeside
We're so glad our staff was friendly, knowledgeable, and helpful without being pushy. Thank you!
Besvarelse fra ProCook - Lakeside
We're glad our staff was friendly and helpful, and you liked our quality products!
Great service very helpful and friendly…
Great service very helpful and friendly staff. Everything displayed beautifully.
8. maj 2026
Besvarelse fra ProCook - Lakeside
We appreciate you taking the time to share your experience! We're so happy to hear that you found our staff helpful and friendly and the displays beautiful.
Very helpful well informed staff & lots…
Very helpful well informed staff & lots of stock
12. maj 2026
Besvarelse fra ProCook - Lakeside
We appreciate you sharing that our staff was helpful and well-informed!
Customer service was excellent,very…
Customer service was excellent,very friendly person on the till and nothing was too much trouble. We bought 2 teapots & 6 cups and saucers . I large and 1 smaller oven tray. The quality is very important to us and we are very happy around.
8. maj 2026
Besvarelse fra ProCook - Lakeside
We are so pleased to hear you had such a positive experience with us and found our team friendly and helpful. We truly appreciate your kind words about the quality of your purchases.
Besvarelse fra ProCook - Lakeside
We appreciate you taking the time to share your positive shopping experience with us; we are so glad you found our store helpful and pleasant. Please could you upgrade your rating to reflect this, we would appreciate this.
Walked in saw what we wanted asked the…
Walked in saw what we wanted asked the assistant and she got what we needed great service
7. maj 2026
Besvarelse fra ProCook - Lakeside
We appreciate you taking the time to share your experience! We're so happy to hear you received great service.
Fast service and helpful lady to.
6. maj 2026
Besvarelse fra ProCook - Lakeside
We appreciate your kind words.
Great store good staff
Love the shop ( though its hard to leave without buying another new knife ) good selection, they always seem to have what i need and good quality.
They staff are friendly, helpful and knowledgeable
5. maj 2026
Besvarelse fra ProCook - Lakeside
We're so happy you enjoy our shop and find our selection to be good quality! It's wonderful to hear our staff are friendly, helpful, and knowledgeable.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.