The store was well stocked, plenty of choices. It was our first time visiting the store and already looking forwards to going back. We were disappointed to get our local Lakeland closed but the ProCo... Se mere
Lokation
Skift lokationUnit 105, Lakeside Shopping Centre, West Thurrock, RM20 2ZP Grays, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Store is always fun to go in to as its very tidy and clean and feels very premium. The service from all staff was incredibly helpful also, they approached us when they noticed we needed help and answe... Se mere
Wanted to buy some knives and spoke to the young lad behind the till for help. Was completely surprised bu hes knowledge on the subject and went throough the different price points and quality of the... Se mere
Well stocked, clean store. Staff were Helpful, knowledgeable - good customer service. We bought a knife block and knives - beautiful wood, stylish. Knives seem very good quality.
Virksomhedsoplysninger
Skrevet af virksomheden
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Skrevet af virksomheden
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktoplysninger
Unit 105, Lakeside Shopping Centre, West Thurrock, RM20 2ZP, Grays, Storbritannien
4,8
Fremragende
822 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great staff
The staff that helped me in store was knowledgeable and friendly. She gave us personable tips which helped to persuade me to buy it
17. maj 2026
Besvarelse fra ProCook - Lakeside
We appreciate you taking the time to leave us this wonderful review! We're so happy our staff was knowledgeable and friendly, and provided helpful tips.
Really helpful staff who are friendly…
Really helpful staff who are friendly and knowledgable without being pushy.
16. maj 2026
Besvarelse fra ProCook - Lakeside
We're so glad our staff was friendly, knowledgeable, and helpful without being pushy. Thank you!
Besvarelse fra ProCook - Lakeside
We're glad our staff was friendly and helpful, and you liked our quality products!
Great service very helpful and friendly…
Great service very helpful and friendly staff. Everything displayed beautifully.
8. maj 2026
Besvarelse fra ProCook - Lakeside
We appreciate you taking the time to share your experience! We're so happy to hear that you found our staff helpful and friendly and the displays beautiful.
Very helpful well informed staff & lots…
Very helpful well informed staff & lots of stock
12. maj 2026
Besvarelse fra ProCook - Lakeside
We appreciate you sharing that our staff was helpful and well-informed!
Customer service was excellent,very…
Customer service was excellent,very friendly person on the till and nothing was too much trouble. We bought 2 teapots & 6 cups and saucers . I large and 1 smaller oven tray. The quality is very important to us and we are very happy around.
8. maj 2026
Besvarelse fra ProCook - Lakeside
We are so pleased to hear you had such a positive experience with us and found our team friendly and helpful. We truly appreciate your kind words about the quality of your purchases.
Besvarelse fra ProCook - Lakeside
We appreciate you taking the time to share your positive shopping experience with us; we are so glad you found our store helpful and pleasant. Please could you upgrade your rating to reflect this, we would appreciate this.
Walked in saw what we wanted asked the…
Walked in saw what we wanted asked the assistant and she got what we needed great service
7. maj 2026
Besvarelse fra ProCook - Lakeside
We appreciate you taking the time to share your experience! We're so happy to hear you received great service.
Fast service and helpful lady to.
6. maj 2026
Besvarelse fra ProCook - Lakeside
We appreciate your kind words.
Great store good staff
Love the shop ( though its hard to leave without buying another new knife ) good selection, they always seem to have what i need and good quality.
They staff are friendly, helpful and knowledgeable
5. maj 2026
Besvarelse fra ProCook - Lakeside
We're so happy you enjoy our shop and find our selection to be good quality! It's wonderful to hear our staff are friendly, helpful, and knowledgeable.
Good knowledge from staff and excellent customer…
Good knowledge of staff and customer service
2. maj 2026
Helpful and friendly staff.
1. maj 2026
Very friendly and helpful staff
Very friendly and helpful staff. About the products, high quality and good prices.
24. april 2026
The customer service in this store Reviewers The customer service in this store is great, very helpful shop assistant!
The customer service in this store is great, very helpful shop assistant! Went in to buy one item but bought 3 as there was a 3 for 2 offer, which was a very good deal. Very happy!
28. april 2026
Besvarelse fra ProCook - Lakeside
We're happy to hear that you had such a positive experience in our store. It's great to know our shop assistant was helpful and that you were able to take advantage of our offer. Thanks for your feedback!
Very helpful young lady
Very helpful young lady, who helped us choose new pans for an induction hob, a new set of knives and a block to put them in the drawer which are excellent.
The pans are great, really smart we are very happy with our purchases.
16. april 2026
Besvarelse fra ProCook - Lakeside
We're happy to hear that our staff member was very helpful in choosing new pans for your induction hob, knives, and a block. It's great the pans are smart, and you are delighted with your purchases.
Staff always cheerful & helpful
24. april 2026
Besvarelse fra ProCook - Lakeside
We appreciate you letting us know our staff was cheerful and helpful; it means a lot to our team.
Besvarelse fra ProCook - Lakeside
We appreciate you letting us know our staff was helpful, knowledgeable, and friendly; it means a lot to our team.
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