We wanted to replace an old ceramic coated knives and add different sized one. They last for years, are extremely good, come with their own safety sheaths and are remarkably good value. Even the kit... Se mere
Lokation
Skift lokationUnit 55 Gloucester Quays Designer Outlet, St Ann Way, GL1 5SH Gloucester, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Great choice of products online. Ordered two black cast iron casserole dishes. One shallow, one round. Great quality! Arrived in pristine condition, at the allotted time.All packed with great car... Se mere
Virksomheden har svaret
This is my second purchase from ProCook. Looking for some steak knives to match existing cutlery, I was happy to see a ProCook offering that fit the bill. Still utterly delighted with the Blue St... Se mere
Virksomheden har svaret
Have found staff at Pro cook very pleasant and helpful on both occasions. I had purchased a insulated teapot for a present at Christmas time unfortunately it recently developed a leak . There was no... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Skrevet af virksomheden
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktoplysninger
Unit 55 Gloucester Quays Designer Outlet, St Ann Way, GL1 5SH, Gloucester, Storbritannien
4,8
Fremragende
876 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Staff at the gloucester shop were very…
Staff at the gloucester shop were very polite and helpful.the filleting knife i purchased was extremely sharp and well made.very happy.
8. maj 2026
Besvarelse fra ProCook - Gloucester
We're so happy to hear our Gloucester staff were polite and helpful! We're also glad you're pleased with your purchase.
sales lady was friendly and took time…
sales lady was friendly and took time explaining about the gridle and gave tips on using it. Very impressed
9. maj 2026
Besvarelse fra ProCook - Gloucester
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear our team member was friendly and helpful.
Besvarelse fra ProCook - Gloucester
We're so glad our staff was helpful and you found your product!
Nice product
Firstly, the staff are very friendly. The product quality is very good, and the customer service is excellent.
1. maj 2026
Besvarelse fra ProCook - Gloucester
We're so glad you enjoyed our product quality and found our staff and customer service excellent! We truly appreciate your kind words.
Besvarelse fra ProCook - Gloucester
We're glad our team was friendly and helpful. We appreciate your feedback!
Really friendly and helpful staff-…
Really friendly and helpful staff- especially the lady that served us.
3. maj 2026
Besvarelse fra ProCook - Gloucester
We're so happy you had a positive experience and found our staff, especially our team member, friendly and helpful.
a great shop staff going all the way to…
a great shop staff going all the way to be helpful will be going back
1. maj 2026
Saucepans
Wanted saucepans for my new kitchen. There was no where else I would go. It’s great to be able to see and touch them rather than a picture on the tablet.
1. maj 2026
Good value with regular discounts on…
Good value with regular discounts on various products.
Good quality for the costs of kitchen items.
Nice laid out stores and friendly staff.
1. maj 2026
Helpful staff.
30. april 2026
Staff very helpful
30. april 2026
Besvarelse fra ProCook - Gloucester
We appreciate you letting us know our staff was helpful and that we provide a top-quality product. It means a lot to our team!
Well presented
The shop was clean & tidy & all the displays were clearly priced & well stocked. The staff member was very helpful.
23. april 2026
Besvarelse fra ProCook - Gloucester
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you were pleased with our shop's cleanliness and our staff member's helpfulness.
Great quality purchase and a superb…
Great quality purchase and a superb price, especially with the added bonus or discount.
Very pleased with the help from staff and with my item.
26. april 2026
Besvarelse fra ProCook - Gloucester
We're so happy to hear that you are pleased with your high-quality purchase and the price! We appreciate your kind words about our staff's assistance and your item.
Refund faulty product
Went in with a faulty item, assistant checked the item and was happy to give me a refund or exchange. Verify friendly helpful staff.
26. april 2026
Besvarelse fra ProCook - Gloucester
We're happy to hear that our staff was helpful and accommodating when you had an issue with your item. Thank you for your positive feedback and for taking the time to share your experience!
Great Service
Have found staff at Pro cook very pleasant and helpful on both occasions.
I had purchased a insulated teapot for a present at Christmas time unfortunately it recently developed a leak .
There was no problem when I returned the item to the store and obtained a new teapot. The member of staff polite and apologised for the inconvenience.
22. april 2026
Besvarelse fra ProCook - Gloucester
We're happy to hear that our staff were pleasant and helpful during your visits. We appreciate you sharing your experience regarding the teapot and are glad the return process was smooth. Thank you for your positive feedback!
The sales assistant was very helpful…
The sales assistant was very helpful and informative
21. april 2026
Besvarelse fra ProCook - Gloucester
We appreciate you letting us know the sales assistant was informative and helpful during your visit!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.