I was served by Rebecca, she was very friendly and had great product knowledge, actually ended up buying more than I expected because of her advice. Was very happy with my purchases and the offers in... Se mere
Virksomheden har svaret
Lokation
Skift lokationUnit 55 Gloucester Quays Designer Outlet, St Ann Way, GL1 5SH Gloucester, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Great choice of products online. Ordered two black cast iron casserole dishes. One shallow, one round. Great quality! Arrived in pristine condition, at the allotted time.All packed with great car... Se mere
Virksomheden har svaret
Have found staff at Pro cook very pleasant and helpful on both occasions. I had purchased a insulated teapot for a present at Christmas time unfortunately it recently developed a leak . There was no... Se mere
Virksomheden har svaret
I went to the cirencester branch, a day after I went to Gloucester outlet both stores were immaculate, and the sales people were so very helpful, polite and smiled, that makes the difference. When I n... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Skrevet af virksomheden
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktoplysninger
Unit 55 Gloucester Quays Designer Outlet, St Ann Way, GL1 5SH, Gloucester, Storbritannien
4,8
Fremragende
850 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra ProCook - Gloucester
We appreciate your kind words.
Besvarelse fra ProCook - Gloucester
We appreciate you sharing your positive experience!
Besvarelse fra ProCook - Gloucester
We're glad you found our shop well-laid out and our staff welcoming.
Helpful friendly staff,
Helpful friendly staff,
And found what I wanted to suit my budget.
24. maj 2026
Besvarelse fra ProCook - Gloucester
We're glad our staff was helpful and friendly, and you found what you needed within budget.
Great
I was served by Rebecca, she was very friendly and had great product knowledge, actually ended up buying more than I expected because of her advice. Was very happy with my purchases and the offers in store.
21. maj 2026
Besvarelse fra ProCook - Gloucester
We're so pleased to hear you had such a positive shopping experience and were happy with your purchases and the offers in-store. Thank you for your kind words!
Helpful friendly staff enabled us to…
Helpful friendly staff enabled us to find what we wanted quickly.
11. maj 2026
Besvarelse fra ProCook - Gloucester
We're so pleased our friendly staff helped you find what you needed quickly.
Happy with my purchase of new crockery
Happy with my purchase of new crockery. Lovely staff , helped us to the car with heavy items. Thank you so much 🌟
19. maj 2026
Besvarelse fra ProCook - Gloucester
We're so glad you're happy with your new crockery and that our team could assist you. Thanks for your kind words!
Impressive shop
Impressive shop, knowledgeable staff, great pricing & most importantly quality products backed up by a long guarantee, I will be a returning customer 😃
13. maj 2026
Besvarelse fra ProCook - Gloucester
We're delighted you found our shop impressive with knowledgeable staff, great pricing, and quality products. We look forward to your return!
Excellent after sales service
Very efficient service and offered me an alternative product when my non stick pan was sticking. Very happy
9. maj 2026
Besvarelse fra ProCook - Gloucester
We're so happy you received efficient service and found a great alternative! We appreciate your positive feedback.
plenty of products and reasonable…good
plenty of products and reasonable prices and good quality
7. maj 2026
Besvarelse fra ProCook - Gloucester
We're glad you appreciate our product selection, prices, and quality. Thank you for your feedback!
I had a problem with a handle on one of…
I had a problem with a handle on one of my pans and was immediately replaced as the pan was a few years old I was so impressed and will recommend your shop to all my friends.I have a range of items from your shop and love them all. Thank you Procook.
11. maj 2026
Besvarelse fra ProCook - Gloucester
We're so impressed you were happy with the replacement for your pan handle, even after a few years! It's wonderful to hear you love our items and will recommend us to your friends. Thank you for your kind words.
Kitchen appliances.
Very helpful staff, they helped me find exactly what I was looking for.
11. maj 2026
Besvarelse fra ProCook - Gloucester
We appreciate you taking the time to share your experience. We're so happy to hear that our staff was helpful and found what you needed!
Besvarelse fra ProCook - Gloucester
We appreciate your kind words about our products and service.
Staff at the gloucester shop were very…
Staff at the gloucester shop were very polite and helpful.the filleting knife i purchased was extremely sharp and well made.very happy.
8. maj 2026
Besvarelse fra ProCook - Gloucester
We're so happy to hear our Gloucester staff were polite and helpful! We're also glad you're pleased with your purchase.
sales lady was friendly and took time…
sales lady was friendly and took time explaining about the gridle and gave tips on using it. Very impressed
9. maj 2026
Besvarelse fra ProCook - Gloucester
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear our team member was friendly and helpful.
Besvarelse fra ProCook - Gloucester
We're so glad our staff was helpful and you found your product!
Nice product
Firstly, the staff are very friendly. The product quality is very good, and the customer service is excellent.
1. maj 2026
Besvarelse fra ProCook - Gloucester
We're so glad you enjoyed our product quality and found our staff and customer service excellent! We truly appreciate your kind words.
Besvarelse fra ProCook - Gloucester
We're glad our team was friendly and helpful. We appreciate your feedback!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.