Went in on Wednesday to look for a set of knives and block. The sales assistant was extremely helpful, explaining everything about each different product, she was so patient and knowledgeable. I boug... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Warm, friendly and professional staff, let me browse yet alert to any questions I had. Positive and encouraging way of higlighting special offers without being pushy. The products are first class, wel... Se mere
It was the first time I had visited your eastbourne store and was very pleasantly impressed. Nice set out with space to comfortably walk around. The stock was interesting and looked good quality. Th... Se mere
Virksomheden har svaret
I went into the shop twice. I knew what I wanted but there was choice. After speaking with the assistant, who discussed my options, I said I would think and return. She wasn’t there at 5.30 but the re... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Skrevet af virksomheden
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktoplysninger
Unit SU19, The Beacon Centre, BN21 3NW, Eastbourne, Storbritannien
- 01323 385786
4,9
Fremragende
237 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra ProCook - Eastbourne
We're happy you found our staff friendly and professional.
Staff friendly good quality goods
21. maj 2026
Besvarelse fra ProCook - Eastbourne
We appreciate your positive feedback!
new saucepans for induction hob
Whilst looking for new saucepans due to buying an induction hob, the gentleman in the store was very knowledgeable and helped me choose what I needed and made sure it was what was suitable for my family cooking needs. I came away with a complete new set of pans and was happy with the purchase. It was an even better price as they had 20% off due to the bank holiday weekend
25. maj 2026
Besvarelse fra ProCook - Eastbourne
We're happy to hear that our team provided such knowledgeable assistance in helping you select the perfect induction pans for your family's cooking needs. We appreciate your positive feedback on your purchase!
Besvarelse fra ProCook - Eastbourne
We're delighted you love our store and having us in Eastbourne! Thank you.
Very helpful staff and also the ability…
Very helpful staff and also the ability to dispose of old knives safely
19. maj 2026
Besvarelse fra ProCook - Eastbourne
We appreciate your positive feedback! We're glad our staff was helpful and offered safe disposal.
Besvarelse fra ProCook - Eastbourne
We're glad our staff was knowledgeable and friendly. We appreciate your feedback!
Joe was so helpful and took time to…
Joe was so helpful and took time to explain the merits of the different ranges of pans on offer. I was not rushed and was able to make my choice in my on time. Thanks
17. maj 2026
Besvarelse fra ProCook - Eastbourne
We're so glad to hear you had a positive experience and appreciate your kind words about our team member's helpfulness and patience. Thank you for your feedback!
Besvarelse fra ProCook - Eastbourne
We are so pleased you enjoyed our products and staff!
Real customer service
It was my first time visiting ProCook and three things struck me. First of all the range was really good, secondly prices were unexpectedly competitive as the shop looks quite expensive from outside. Thirdly however was exceptional customer service. I was looking for a serving dish to match existing colour and the manager could not have done more to help. He went through their old stock records to see if he could trace it which was above and beyond. I bought some glasses and will be back to pick up some more items when in town next. I was so impressed! Real 5 stars to ProCook.
17. maj 2026
Besvarelse fra ProCook - Eastbourne
We are so happy to hear you had such a positive first experience with us! We truly appreciate your kind words about our range, competitive pricing, and especially the exceptional customer service you received. We look forward to welcoming you back.
Store nicely laid out
13. maj 2026
Besvarelse fra ProCook - Eastbourne
We appreciate your kind words about our store's layout. We are glad you enjoyed your experience.
The shop staff are always really…
The shop staff are always really helpful. Joe is fabulous and very helpful - good at up sell !!
16. maj 2026
Besvarelse fra ProCook - Eastbourne
We appreciate your positive feedback! We're so glad to hear our staff is helpful and fabulous.
Very helpful staff
11. maj 2026
Besvarelse fra ProCook - Eastbourne
We really appreciate your kind review.
Helpful assistant who gave us a choice…
Helpful assistant who gave us a choice of products to choose from, without being "pushy" when down to two of the products she helped us choose the right option for what we wanted the product for. will shop there first when items are needed in the future.
13. maj 2026
Besvarelse fra ProCook - Eastbourne
We're happy to hear our assistant was helpful in guiding your product choice without being pushy. We appreciate your positive feedback and look forward to your future visits.
Very helpful lady served me
Very helpful lady served me . I was pleased with what I bought . Lovely shop and staff
14. maj 2026
Besvarelse fra ProCook - Eastbourne
We're so pleased you had a great experience and found our team helpful. Thank you for your kind words!
Very helpful staff member
13. maj 2026
Besvarelse fra ProCook - Eastbourne
We appreciate your kind words.
Besvarelse fra ProCook - Eastbourne
We appreciate your kind words about our quality and service.
Happy customer
The person that assisted me, was very helpful, friendly with a good knowledge of the products.
8. maj 2026
Besvarelse fra ProCook - Eastbourne
We appreciate you sharing your experience with us! We're so happy to hear that you found our staff helpful, friendly, and knowledgeable about our products.
I recently purchased a grill online
I recently purchased a grill online. Unfortunately, it was too heavy for me. I returned it to my local store in Eastbourne where the staff are extremely nice, helpful and most importantly VERY customer friendly. I been in the shop several times and have always found the same service.
2. maj 2026
Besvarelse fra ProCook - Eastbourne
We appreciate you sharing your experience. We're glad the Eastbourne team provided excellent, friendly service during your return. It's great to know our staff consistently meet your expectations. Thank you for your positive feedback.
Besvarelse fra ProCook - Eastbourne
We appreciate your positive feedback regarding our great service and good quality; we are delighted!
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