Went in on Wednesday to look for a set of knives and block. The sales assistant was extremely helpful, explaining everything about each different product, she was so patient and knowledgeable. I boug... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Warm, friendly and professional staff, let me browse yet alert to any questions I had. Positive and encouraging way of higlighting special offers without being pushy. The products are first class, wel... Se mere
It was the first time I had visited your eastbourne store and was very pleasantly impressed. Nice set out with space to comfortably walk around. The stock was interesting and looked good quality. Th... Se mere
Virksomheden har svaret
I went into the shop twice. I knew what I wanted but there was choice. After speaking with the assistant, who discussed my options, I said I would think and return. She wasn’t there at 5.30 but the re... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Skrevet af virksomheden
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktoplysninger
Unit SU19, The Beacon Centre, BN21 3NW, Eastbourne, Storbritannien
- 01323 385786
4,9
Fremragende
237 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Another great purchase
I bought a set of plates, side plates and two oil sets. So pleased. Another superb purchase from Pro Cook.
22. juni 2026
Besvarelse fra ProCook - Eastbourne
We are so pleased to hear you are happy with your plates and oil sets. Thank you for sharing your positive experience with us.
very good products
it is the quality of your products that encouraged us to purchase 2 items and the staff and service was impeccable.
18. juni 2026
Besvarelse fra ProCook - Eastbourne
We're so happy you enjoyed our product quality and found our staff and service impeccable! We appreciate your kind words.
Excellent experience
Easy to find what I wanted and good choice of excellent quality products plus very pleasant service
19. juni 2026
Besvarelse fra ProCook - Eastbourne
We're so happy you easily found what you wanted and enjoyed our excellent quality products and pleasant service!
Extremely nice and helpful staff
Extremely nice and helpful staff. Stock of what I needed and good quality pans.
14. juni 2026
Besvarelse fra ProCook - Eastbourne
We're so glad you found our staff nice and helpful, and our pans good quality! Thank you for your kind words.
Attractive store
Attractive store, easy to find products. Helpful and friendly customer service.
18. juni 2026
Besvarelse fra ProCook - Eastbourne
We're so glad you enjoyed our store, product selection, and friendly customer service! Thank you.
I phoned in advance to check stock
I phoned in advance to check stock. My call was dealt with promptly and efficiently. When I called into the store the item I wanted had been put to one side and was ready for me to purchase. A very pleasant shopping experience.
13. juni 2026
Besvarelse fra ProCook - Eastbourne
We're so glad to hear you had such a pleasant shopping experience with us! Thank you for sharing your positive feedback; we truly appreciate it.
The service excellent
The service excellent. The teapot is beautiful and great quality. It was a gift for my sister, and she truly loved it.
6. juni 2026
Found the item I was looking for
Found the item I was looking for. Assistant was very helpful
29. maj 2026
Great products and very helpful staff
10. juni 2026
Informative and helpful when choosing…
Informative and helpful when choosing new equipment for my kitchen
18. maj 2026
Good professional advice in the shop…
Good professional advice in the shop from the manager
8. juni 2026
Visited the Eastbourne shop …
Visited the Eastbourne shop for some new knives. Very helpful lady who showed me several sets and tried them out too. Very pleased with my purchase.
5. juni 2026
Returned today to purchase a couple of…
Returned today to purchase a couple of extra pans to add to my set I only bought yesterday. The team in Eastbourne were so helpful and friendly. The triply stainless pans are so good. The quality is so good and after using many different pans these are hands down the best iv ever used on my induction hob. Fantastic cookware great service and look forward to returning to add to my collection.
4. juni 2026
Great service
9. april 2026
Very helpful staff
Very helpful staff, who enquired if we needed any help, without being pushy. Happy with the assistance given when we asked for help.
27. maj 2026
Besvarelse fra ProCook - Eastbourne
We're so glad our team was helpful and provided excellent assistance without being pushy. Thank you for your kind feedback!
Besvarelse fra ProCook - Eastbourne
We're glad you enjoyed the quality. We appreciate your feedback on pricing.
Kitchen accessories
Foundwhat I needed. Helpul staff and altogetherva pleasant experience
22. maj 2026
Besvarelse fra ProCook - Eastbourne
We're so glad you found what you needed and had a pleasant experience with our helpful staff! Thank you.
Fantastic knowledge and service
22. maj 2026
Besvarelse fra ProCook - Eastbourne
We appreciate your kind words.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.