I like not being hassled. When I needed some advice the staff were very very helpful and really willing to help me decide on my purchase of lovely new cutlery. They opened the boxes allowing me to fe... Se mere
Lokation
Skift lokation7 South Street, DT1 1BL Dorchester, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Really great help and advice in the Dorchester store. Subsequently ordered a new coffee machine, which is so much better quality than we've had before. Good service too, as the machine was delivered... Se mere
Virksomheden har svaret
Jason was helpful and knowledgeable when we came along to ProCook to purchase some new saucepans and a set of decent sharp knives. We did not feel hurried at all and were given a full idea of all the... Se mere
Bought a cheaper pestle and mortar as a gift in another shop but once home found that the pestle was deformed, so returned it and brought one from Procook. The quality of the item was much better, th... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Skrevet af virksomheden
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktoplysninger
7 South Street, DT1 1BL, Dorchester, Storbritannien
4,8
Fremragende
732 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I wanted to by a new wok
I wanted to by a new wok. The assistant was extremely helpful and talked me through the different products and I bought a new wok.
4. november 2025
Besvarelse fra ProCook - Dorchester
We're glad you found our assistant helpful in choosing your new wok. It's great to know that you had a positive shopping experience with us. Thanks for your feedback.
A very good service with friendly staff. very…
The young lady who served me was very helpful and had a good knowledge of her stock.This is the second time I have been served by her and she is always approachable to go to for help.Well done.
7. november 2025
Besvarelse fra ProCook - Dorchester
We're delighted to hear that the young lady who assisted you was very helpful and knowledgeable. We appreciate you mentioning her approachability and willingness to help. Thank you for your positive feedback!
Besvarelse fra ProCook - Dorchester
We appreciate your positive feedback regarding our helpful staff and wide range of products; we are so happy you enjoyed them!
Besvarelse fra ProCook - Dorchester
We regret the slow service. We'll look into how we can improve our service speed for everyone.
Finding precisely the type of product…
Finding precisely the type of product and design we were looking for - a humble sink tidy.
28. oktober 2025
Besvarelse fra ProCook - Dorchester
We're happy to hear that you found the sink tidy you were looking for. Thank you for sharing your positive experience with our product and design!
Besvarelse fra ProCook - Dorchester
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Besvarelse fra ProCook - Dorchester
We appreciate you taking the time to leave us this great review! We are so happy to hear our service was quick, friendly, and knowledgeable.
Very helpful patient staff
25. oktober 2025
Besvarelse fra ProCook - Dorchester
We appreciate you letting us know that our staff was patient and helpful. Thank you for your positive feedback!
Besvarelse fra ProCook - Dorchester
We appreciate your positive feedback on our excellent products and service; we are so happy you are pleased!
A large shop with space to display
A large shop with space to display. Helpful staff and good location on the high street. Their own brand cookware is heavyweight and good quality that will endure and is backed by guarantee. Impressed by the value of their coffee machines.
22. oktober 2025
Besvarelse fra ProCook - Dorchester
We're glad you appreciate our spacious shop, helpful staff, and convenient location. It's great to know you're impressed with the quality and value of our cookware and coffee machines. Thanks for your feedback!
Staff were very help full and friendly …
Staff were very help full and friendly great prices I would recommend this place to everyone
18. oktober 2025
Besvarelse fra ProCook - Dorchester
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our staff helpful and friendly and our prices great.
Very helpful shop assistant
The shop assistant was so knowledgeable about the products she sold. We asked about a coffee machine and she was so helpful.
21. oktober 2025
Besvarelse fra ProCook - Dorchester
We're so glad to hear that our shop assistant was knowledgeable and helpful when you inquired about a coffee machine. We appreciate you sharing your experience!
Besvarelse fra ProCook - Dorchester
We appreciate you letting us know about our good selection and friendly, helpful staff; it means a lot to our team.
Good service
13. oktober 2025
Besvarelse fra ProCook - Dorchester
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Very pleasant staff.
Very pleasant staff.
Very helpful.
Left with what I went in for,
Even if it’s a bit early, shopping for Christmas presents.
15. oktober 2025
Besvarelse fra ProCook - Dorchester
We're happy to hear that our staff was helpful and pleasant! We appreciate you starting your Christmas shopping with us and thank you for your positive feedback.
Shop in Dorchester open on a Sunday
Shop in Dorchester open on a Sunday. Great selection of products, in my case frying pans at a range of prices.
12. oktober 2025
Besvarelse fra ProCook - Dorchester
We're happy to hear that you found our Dorchester shop open on Sunday with a great selection of frying pans. Thank you for your positive feedback!
Fantastic customer service and so…
Fantastic customer service and so helpful lovely staff
13. oktober 2025
Besvarelse fra ProCook - Dorchester
We appreciate your positive feedback! We are so happy to hear that our staff was lovely, helpful, and provided fantastic customer service.
lovely staff
Really lovely staff, I bought 2 pie dishes which they checked over before wrapping and replaced one as it had a slight chip on it, which was nice of them to do!
8. oktober 2025
Besvarelse fra ProCook - Dorchester
We're happy to hear you had a positive experience with our staff. We appreciate that you noticed how we checked your pie dishes and replaced the chipped one. Thank you for your feedback!
Excellent service
10. oktober 2025
Besvarelse fra ProCook - Dorchester
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Excellent range of goods
The shop had everything I was looking for, including an elusive serrated utility knife, and the assistant was helpful, and knowledgeable about the items I wanted.
10. oktober 2025
Besvarelse fra ProCook - Dorchester
We're happy to hear that you found everything you were looking for and that our assistant was helpful and knowledgeable. Thank you for your positive feedback; we appreciate it!
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