The staff in Procook Dorchester are amazing, always so kind and super helpful, listening to what I need and not what they have in stock. My recent purchase is perfect, an exclusive Picnic bag and blan... Se mere
Virksomheden har svaret
Lokation
Skift lokation7 South Street, DT1 1BL Dorchester, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
It was so nice to go into a shop where the staff were knowledgeable about what they were selling. We went in to look at knives and saucepans on Saturday and the two female assistants were super helpfu... Se mere
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We are long term loyal customers, mostly at the Dorchester store from choice because the staff are so helpful in this well laid out welcoming shop . We had a query regarding our knives losing their ed... Se mere
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We recently moved house and wanted new utensils for our kitchen, new pots and pans that were induction compatible plus other products. Your staff were extremely helpful and knowledgeable about all the... Se mere
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Virksomhedsoplysninger
Skrevet af virksomheden
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Skrevet af virksomheden
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktoplysninger
7 South Street, DT1 1BL, Dorchester, Storbritannien
4,8
Fremragende
680 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very good service from a young woman…
Very good service from a young woman who served us.
30. maj 2026
Besvarelse fra ProCook - Dorchester
We're so happy you received very good service. We appreciate your feedback!
Besvarelse fra ProCook - Dorchester
Thank you for your kind words! We're thrilled to hear that you're happy with our product. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
The staff in Procook Dorchester are…
The staff in Procook Dorchester are amazing, always so kind and super helpful, listening to what I need and not what they have in stock. My recent purchase is perfect, an exclusive Picnic bag and blanket, nice quality and a great deal. I have made many, many purchases from Procook and have never been disappointed with value, money and great deals
22. maj 2026
Besvarelse fra ProCook - Dorchester
We're so happy to hear that our team consistently provides kind and helpful service, focusing on your needs. It's wonderful that your recent purchase was perfect and that you've always found great value and deals with us!
Cake tin big grin
It was fine thank you. :-) I have never before had such a good experience when purchasing a cake tin.
16. maj 2026
Besvarelse fra ProCook - Dorchester
We are so happy to hear you had such a great experience with us. Thank you for your kind words!
Besvarelse fra ProCook - Dorchester
We appreciate you sharing that our staff was friendly, knowledgeable, and helpful.
Very good quality.Thank you so much
23. maj 2026
Besvarelse fra ProCook - Dorchester
We are so happy you are pleased.
Besvarelse fra ProCook - Dorchester
We appreciate your kind words about our team and product.
A very knowledgeable assistant who was…
A very knowledgeable assistant who was helpful and explained how the cooking thermometer worked.
Also for our choice of pasta dishes.
19. maj 2026
Besvarelse fra ProCook - Dorchester
We are so glad our assistant could provide such helpful information about the cooking thermometer and pasta dishes. We appreciate your kind words!
The shop assistant was helpful and…
The shop assistant was helpful and welcoming. Found what I was looking for. Pointed out special offers to me. Shop looked well stocked and inviting.
13. maj 2026
Besvarelse fra ProCook - Dorchester
We appreciate you taking the time to share your kind words! We're so happy to hear our assistant was helpful and that you found our shop well-stocked.
Simple successful purchase
Helpful pleasant staff,large airy shop, easy to find what I was looking for- and it was on offer too!
13. maj 2026
Besvarelse fra ProCook - Dorchester
We're so pleased you found our staff helpful and our shop airy. We're glad you found what you needed on offer!
Besvarelse fra ProCook - Dorchester
We appreciate you letting us know that you had a fantastic experience with our great service and products!
Besvarelse fra ProCook - Dorchester
We're glad you found our team welcoming and our advice helpful. Thank you for your positive feedback; we appreciate it!
Permanent sticky labels.
We bought two USB rechargeable salt and pepper mills. They are fine, however they both had white sticky Pro cook labels on them and it is virtually impossible to remove them. The glue must be something industrial as it’s left some sticky residue which will not come off despite repeated soaking.
I urge you not to buy these products - a reasonable looking item ruined by thoughtless labelling.
8. maj 2026
Besvarelse fra ProCook - Dorchester
Thank you for your review. We are sorry to hear of your experience, please contact us by calling into us on 0330 100 1010 and we will help you resolve your issue.
Charming, efficient and professional.
I had bought a faulty item. I was refunded quickly. I didn't have the receipt but they traced the purchase for me.
I then bought a saucepan with their help.
Charming, efficient, professional.
Delighted.
9. maj 2026
Besvarelse fra ProCook - Dorchester
We're so glad to hear we could assist you efficiently with your faulty item and help you find a new saucepan. Thank you for your kind words!
Staff very helpful and informative
Staff very helpful and informative. Good quality products.
1. maj 2026
Besvarelse fra ProCook - Dorchester
We're so glad you found our staff helpful and our products good quality!
Honestly of the staff with the…
Honestly of the staff with the knowledge of their products regarding compatibility with the hobs on the market. Pleased with their service to the customers.
2. maj 2026
I was looking for advice and guidance…
I was looking for advice and guidance on some pans and found the Dorchester team knowledgeableaand helpful. It made my purchase easy and on reflection afterwards I'm very pleased with the products I ended up with. Thank you.
28. april 2026
Besvarelse fra ProCook - Dorchester
We appreciate you letting us know our staff gave good advice and the process was easy; it means a lot to our team.
We really love the shop in Dorchester
We really love the shop in Dorchester, nice products, quality, and the lady was really helpful & professional.
Will definitely buy again and more !
24. april 2026
Besvarelse fra ProCook - Dorchester
We're so happy you love our Dorchester shop and appreciate our quality products and helpful staff. We appreciate your intention to buy again!
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